To Eric W., Moderator

Hi Eric,
Just want to thank you for annotating the thread you locked, "Future of Logic Pro", rather than locking it with no explanation as to why.
I think I speak for a lot of us when I say that a little communication goes a loooooooooooooooong way towards not only demystifying the moderation conventions of this forum, but also brings a long overdue and welcome personal presence from those, like yourself, who do moderate it.
While I don't wish you to have to work too hard on this forum, locking/editing threads, etc. I do hope that you and other moderators will continue to annotate such threads as you have today. For me, the value in your post from today is immeasurable.
-=iS=-

gerbman and clockwork,
Just judging by your post count you're relatively new here so maybe you're not aware of the history, but in any event... there's a long history here of threads get locked/edited/deleted for reasons that weren't always obvious. Some threads that seem completely "within bounds" were wished into the digital cornfield. There was a time not too long ago where lots of threads were getting deleted without explanation and all it did was generate resentment. So the fact that the moderator has saw fit to communicate at all is, to me, a welcome sight. I hope it reflects a change in moderation policy -- from isolation to participation -- in helping shape this forum for all the good things it does for people.

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    FOLLOW UP QUESTION BRANCHED:
    Oracle Upgrade from 10g to 11g [BRANCHED BY MODERATOR]

  • I had to start a new account and I don't know why? Do you mr/ms Moderator?

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    I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
    Look to the left and click on the STAR for a KUDO
    Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

    Please check your private messages for this account.
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    HP Support Forums Moderator
     Clicking the "Kudos Star" to the left is a great way to say thanks!
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    Rules of Participation

  • Moderation Mail Not Work in Exchange 2013

    Hello All,
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  • Hi. New to development but wondering if there is a free / trial version available [url removed by moderator]

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    If this isn't just another spam post, all Adobe programs have a 30 day trial of the full version available at:
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  • When backing up on time machine is get " The back up disk image'/volume/data/eric balnchard's Macbook.sparbundle"could not be accessed (error-1). what does it mean? it's a new time machine

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  • Moderator please – I want the money back that BT o...

    Could a BT Forum Moderator please look into my account, contact the department currently handling my case, and arrange a refund for the money that BT owe me back, after overcharging my account for the last 3 months.
    After my original phonecall 7 WEEKS ago, I have made a further 6 CALLS about this over the last 3 weeks. I don't want to have to phone BT about this EVER AGAIN.
    The problem started when I recontracted my Broadband/Calls/TV on the 12th March, after previously being on a high-priced old package. The order “corrupted my account”, meaning the order never got closed – which has left me being charged more than my old package was costing, on my next 2 bills. Plus, I am owed money back from my February bill, as it charges for the whole month ahead but I switched to my cheaper package mid-March.
    My 1st phonecall about this turned out to be a waste of time, as the problem wasn't even logged. I was told that “it would sort itself out” on my next bill... it didn't.
    On my 2nd, 3rd, and 4th calls, they said they would escalate the case... they didn't, I got passed around call-centre staff and had to explain the same thing over and over and over again. They finally got the order closed and my account sorted out, so that I would be charged correctly on any new bills – bearing in mind that I had received another overcharged bill in the meantime. They told me the matter would get passed on to the billing department for a refund... It didn't.
    On one of these calls I was told by a member of staff that I “wouldn't need to keep calling anymore, because it would all be sorted out”... it wasn't.
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    Tell me when I will see my refund on MyBT, and on what date it will be in my bank account.
    Explain to me how having to make 7 CALLS over 7 WEEKS, and still not knowing if my problem is resolved, is acceptable for any issue which should always just take 1 call.
    … and please don't tell me that it will take another 5 working days. I don't believe that there isn't someone at BT that can process this same-day.
    I look forward to a reply today, so that I can pass you my account details.
    Solved!
    Go to Solution.

    Hi richiejames,
    Thanks for posting!
    I'm sorry for the problems the order created and for the length of time you've been chasing this to get your refund.  I agree, an issue ongoing over 7 weeks isn't acceptable.
    No need to worry as we'll help get you sorted from here.  Click on my username and under the "about me" section you'll see the link to get in touch with us.  If you could also include the link to this thread when you complete the form that would be great!
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    Robbie
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Please note, your reply will need to be approved by a moderator before it is posted in the forum.

    That has never happened to me before.
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    Steven,
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