To the moderators

sapsd and IInturi Madhavarao are the same.
Can the moderators have a look on the threads posted today by sapsd and take suitable actions.
Regards

I presume you must have watched some thing wrong, since you have named an individual directly.
You are continuing process started by Mr. Bhagat, during this week.
Hope everyone provides helping hand to eliminate people who have multiple accounts.

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Appeal to the moderators by users from Russia (sub...

Hi all! My name is Alexander. I'm from Russia. My English is bad so I use an online translator. I am writing to you on all Russian-speaking users of Skype. The problem is this: recently, attackers have learned to delete accounts using the holes in the program. It is a very serious vulnerability just Skype: you can be banned for a short period any account with any balance, with any number of contacts. How does this vulnerability? Everything is very simple. By many accounts the sacrifice are listed in black list, report the violation. Of course you will say that this is just a security system. But many people are not honest. Evidence of deliberate blocking of accounts by attackers can be seen here http://community.skype.com/t5/%D0%97%D0%B0%D0%B1%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2%D0%B0%D0%... Russian-language Forum on Skype very much so on victims of the security system. You know, blocking the first two accounts with 1000 + contacts you could still endure. But now we are blocking Skype every day. This greatly hampered our work and business. I personally have blocked accounts: [Account names redacted to maintain confidentiality]. I am using Skype exclusively for work and permanent blocking someone brings me a great inconvenience. The talk ends with nothing. Support said that the account has been blocked under regulation 6.3. But I don't do spam-mail. There were times when I open Skype wrote "we will delete your Skype". It is the cry of the soul guys. I don't know what to do. Here is a link to the discussion of this problem on the Russian Forum, Skype http://community.skype.com/t5/%D0%97%D0%B0%D0%B1%D0%BB%D0%BE%D0%BA%D0%B8%D1%80%D0%BE%D0%B2%D0%B0%D0%... Skype does not have Russian speaking staff can help us. Support for Skype in no way agrees to razbanivat′ accounts. I'm not the only one. Us hundreds of casualties. And soon there will be more. Please, please, change the security system of the affected people.

Hi Alexander,
The hole you are describing is known. There are certain teams working on it. So far, we do not have any public statement or ETA for the fix. None of the moderators are in a position to provide a fix for this problem.
The best thing I can suggest is to ask CS to escalate it. If they refuse, ask to escalate again and again, until they do this.
Добавляйте баллы, если моё сообщение вам помогло. Спасибо!
Возврат денег | Система обновления подписок | Заблокировали/взломали аккаунт? | Пропали контакты? | Не зайти в Skype/не добавляются контакты? | Не удалось загрузить базу данных?
Подписки | Цены

Why do the moderators have private messages disabl

This makes this a very unfriendly board if the moderators refuse to accept private messages. Please re-think this policy.
thank you

Aaron-XP wrote:Besides, they are only human (unless they are robots--no offence). In fact, it is better to post a message on the message boards. You'll no only get admins help, but also help from other fellows readers and writers ( like us =D )
The user may want to send a private message to the moderators to buy them dinner for a job well done. The user certainly does not want you, SSR and I to know the location and time of the dinner.Message Edited by micromouse on 05--2005 07:57 AM

Rewards Part II - for the Moderators

This post is for the Moderators:
Following up my initial post about the Reward system, here and here are very good examples of how someone new to the forum posts a question, receives guidance, suggestions etc. resolving the problem, and in turn marks the thread (at least as of now) "answered".
Seems like something very counter-intuitive happens with the current Reward system that is unproductive for best measuring helpful participation.
I like ~Bee's suggestion from the above referenced post eliminating the "answered" option; instead making the option either "solved" or "helpful".
Thoughts? Comments? Thanks

675/3121
Hello All,
Not that I don't agree with you, at the contrary, and I even saw once, one OP who used to reward before but who doesn't do it anymore.
But putting this in a larger perspective, I think the points system works quite well enough now, and that our Mods and Admins must be busy enough on some other (now) more urgent issues.
"The points system works quite well now":
Although your "percentages feelings" are shared, although it is true that many of my "useful" or "solved" replies are not rewarded, still my Status Level points counting grows faster now than in the Old Discussions, where I was as active and using quite the same forums.
In the old discussions, positive votes and voting counting were added "officially" at a random rate of 1/5, but in fact the rate was not more than 1/20...
I think the "non-rewarded" vs "rewarded" rate today is somewhere between these 1/5 and 1/20, that is, better than before, and that's why my points total grows faster in the New Discussions.
If everything was always awarded, soon we'd have to change the Level requirements to higher values IMO, or soon everybody would become a Level 5.
I know I'm not being too logical here, but that's because priority is responsiveness and reducing those !@#$% daily maintenance breaks...
"Thoughts":
But that only OP can participate in quality-awarding is another matter.
I think there should be a way to award a useful post, even if we are not the Original Poster.
But because the good old Voting system is definately perverted IMO (in many obvious and non-obvious ways), I think the new system, "OP-based", is better,
except:
we still should be able to mark as Helpful, in a very limited way, like only five times a day for example and not gaining/giving points.
Personally I prefer the voting system from a logical point of view,
but,
I'm afraid the Real World has reached the Discussions, because in reality I feel better now that the system is theoretically unfair.
Because the "wrong points" feeling comes from innocent/lazy OPs, not anymore from cheating and perverting.
Please don't laugh too loud, and call that "thoughts" if you please...
Enjoy your Macs!
Axl

How do you contact the moderators?

Just a simple question, but how do you contact the moderators? It says that you should use the contact form on the moderators profile, but there is no contact form link available. All there is available is a private message link on their profiles, shouldone use this form? Amny thanks

http://bt.custhelp.com/app/contact_email/c/4951
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Support and Assistance Sought From the Moderators

I really would appreciate it if one of the Moderators reading this can make contact with me. I need a fresh pair of eyes to look into my account to ascertain what is going on.
Many thanks in advance
Neil

Hi NeilMcL,
The way this forum works is by firstly allowing the forum community to help you.
If the community members can't help you in anyway, then you may be offered help by the BTCare Team (mods).
The BTCare Team (Mods) are a UK based specialist team. They operate on a strict case by case procedure, once a request has got to the top of their inbox.
For the community to be able to help you please can you state what issues you are experiencing
Cheers
jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.

For the moderators

Hi all
If we post a code tutorial or a blog the points were awarded but not the same points for all the content,It differs based on the quality of the blog or tutorial
My concern is like while awarding the points the moderators should give some comments like why this much point is awarded even if it is more or less,It would be great for the posters to improve in the forthcoming contents
Just simply awarding points without comments doesnt look good
Thanks and regards
Tamilselvan.K

Hi,
It seems a valid point and I think it will be really good for the contributors to know why they received less points.
In many a cases I have noticed that there is be some sort of comment if people have received more points as "Topic of the Month", "Featured on the SDN Homepage" etc..
Regards,
Subhash

Question about the moderators

I was just wondering do the moderators on the online 'Apple Support Communities' check every comment and thread that is posted?
Thanks

If nothing happens does that mean the moderators think the thread is all fine?
Or at least isn't sufficiently problematic as to warrant removal.
Also will I get an email something happens?
Normally that only happens if you're the originator of the thread. Since you are for the referenced thread, you may get a notification if the Hosts decide to remove the entire thread. If they just prune it of extraneous material, you probably will not receive any sort of notfication.
Regards.

Re replying to the moderators

can anyone tell me how to reply to the moderators as i have emailed him and he cannot find my email how do i do this as i need an answer asap

Hi lilsajade
Did you try
forum DOT moderation DOT team AT bt DOT com ?
and head it FAO David (I guess he's the mod in question from your other thread).
Or just click the name of the Mod and then click the link on his/her page to Send This Person a Private Message
Value Added Guest (Inspiring Not Aspiring)
Rate a post if you like it! - just click the star under the user's name on the left. (N.B. ratings facility no longer available in Forum Help and Suggestions; nor is it available in the Lounge)

Where are the moderators? [split]

Dusty wrote:He's also basically taken over the forums here as head administrator in a system that was once governed by multiple moderators. Recent changes were made without any involvement of the other advisors.
Where are these moderators you speak of? I haven't seen them anywhere... :?
In my (very) humble opionion, if there are moderators, there aren't enough of them, and they aren't doing much around here. Why isn't there a system to become a BBS moderator much like there is a system to become a TU? Speaking only for myself (who wishes no part in being a TU or a dev), I would love to be a moderator on the forums, but never saw anything about how I would become one or even who to talk to if I was interested.
And yes, this is slightly OT, but I think it's relevent.

shadowhand wrote:So there's a limited, set number of moderators? Don't you think that's possibly a little short sighted considering how fast the community has grown, and is still growing?
Nah. Historically, moderation was done by the devs, but they kind of don't post here much anymore. When I resigned as a dev, I volunteered to stay on as the first moderator, although rasat was already an admin by then, and was also doing moderation tasks. If things seem out of hand here we'd pull a fifth onto the team.
Also, has there been any consideration as to section based moderators (which a lot of larger forums do),
Yeah, we did that for a while, but it tended to be over-organized. A KISS approach works better.
Just some thoughts to toss around next time you have a super-secret-in-a-dingy-bar meeting that no one sees.
Its not meant to be a secret -- we do have a forum that is moderator only. It rarely gets posted to.

What are the moderators doing to enforce SDN rules?

Hi All,
I'm writing these because is very frustrating to see that nobody enforces the rules of the forum...
-Duplicated posts everywhere
-People don't bother to do the minimal research before posting a thread
-Single line questions
-Average 1 out of 20 posts is rewarded accordingly
-Point lurkers that repeat the same answer again and again...
-People asking for tips and documents for interviews
-People asking for documentation without even checking Marketplace or Help.sap.com
I don't know you, but i think SDN is becoming very messy and i can't see anything been done to keep the order.
Opinions?
Regards
Juan

Hi Juan,
Your critique is always welcome. Here, and via comments to [email protected]
I would advise though being a bit more specific when describing your experiences.
Statements such as: "nobody enforces the rules of the forum" and "i can't see anything been done to keep the order" might be too general in that they don't address your specific experiences or concerns in a particular area but rather speak of all forums.
We have many moderators, many areas and some might be more "orderly" or "enforced" than others. I looked at some of your posts and wonder if your experience is based on the Netweaver AS forum. Is this a particular area of concern?
More importantly, ( and in the spirit of your request to keep order), may I suggest that since your post is a duplication of dozens of contents already posted here and in comments and suggestions...
you consider looking at the most recent threaded discussion in this very forum
My rant about standard of questions and answers . There you might wish to join folks who are discussing practical solutions.

ANYBODY GETTING ANY RESPONSE FROM THE MODERATORS?

Hopefully the subject line asks the question.
I see lots of users trying to help other users......BUT WHERE IS THE "OFFICIAL" HELP?

take on board what you say about Sky.
still have trouble after 18 months getting SkyGo onto Tab 2.
Their moderators limp along saying "it's on the roadmap, bla bla bla" but nothing after 18 months...Seriously!
I'm getting de ja vu.
I would at least expect some intervention or help or advice (practical please...not the call centres...not emailing bt care....don't get replies.
I wouldn't want this forum to be just a place to sound off...Expect some help from your peers but DEFINITELY NEED OFFICIAL HELP IN RESOLVING ISSUES
my message to them is....don't be as customer offensive as Sky.... BELIEVE IN BETTER

Humble Question to the Moderators?????

Respected Moderators,
I humbly request you to pls let me know why my this [Thread|Name on the TOP Contributor Badge; is locked. Without any notification/information/communication.
If, I had done something wrong, pls let me know it, so I can solve my illiteracy and avoid it to happen again.
Regards,
Shyamal

Hi Craig,
Thanks for the reply.
But this is not fair. I had just closed the question to follow the latest rule of having only limit of 10 open questions. But it doesn't mean that I don't want any further replies to that thread.
As I have clearly written in the last reply itself.....
Still the replies are unfeignedly awaited.
As I took the meaning of "Suggestions and Discussion", that I can share my joy-sorrow-guilt-pleasure- etc to the community here, and they will also posture their opinion over it. The only thing that I may have done wrong is I should have post it to Coffee Corner instead of Discussion and suggestion. But locking the thread has really made me more confused. And confused mind can raise any tickle.
And it is matter of closing the threads such must stopped any replies to it. Then why these ones, pasted below are still open.
[tickets listing for you;
[The specified item was not found.;
[The specified item was not found.;
[The specified item was not found.;
Though you can see none of the user had entertained this thread, at lest by replying the thread. Over whom such strict moderation is applied!!!!
But any way if the SDN management is thinking to introduce any new rule that the answered thread will be locked, and the inauguration is done with that thread, I am feeling very lucky to be the first.
Anyways I just wanted to know the reason why my thread was closed?? I got the answer, not the satisfactory one but got it!!!
It will not affect on my participation/activation at SDN at all.
Anyway I am marking this thread as answered but again I will say "Still the replies are unfeignedly awaited."
Thanks and with best regards,
Shyamal.

Where have all the moderators gone........

Long time passing..............

Well, I tried and failed. Like a child, I volunteered, but without luck as they seem to prefer SAP employees only!
Really? I'm both a Moderator and Mentor...And not an SAP Employee...I think it depends on your participation in the Community...The more you participate, the more you get goodies -;)
BTW...I have been away from SCN for two strong reasons...
1.- Need to spent time with my wife and daugther.
2.- Projects are getting harder and no time for the web.
Greetings,
Blag.

How to contact the moderators to clear my unresolved question.

As subject header, my bad for posting a hard question. My question was removed but the right column still states *1 unresolved question(s)*. Change it be removed. Thanks.

You're Welcome AT!
I hope it works for you!
If it isn't removed in the next day or two, repost, and I'll flag your Topic.
And thanks for the !
ali b

To the moderators

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