To whom it may concern, I bought an iPhone 4s last November from your New York store (IMEI number ). It has now malfunctioned (the wi-fi button is grated out and so the wi fi cannot be switched on). I have been told by the Polish Apple store that the
To whom it may concern,
I bought an iPhone 4s last November from your New York store (IMEI number ).
It has now malfunctioned (the wi-fi button is grated out and so the wi fi
cannot be switched on). I have been told by the Polish Apple store that they
would be unable to repair it or replace it as it was bought in the USA. it is
still within the warranty period. could you advise me as to the newt steps
please? Can I send it to you by courier and if so please provide me with the
relevant details.
I look forward to hearing from you.
Kind regards,
Monika Wardecka
Monia202 questioned:
could you advise me as to the newt steps please?
Ah, the dangers of trying to save a few bucks. Warranty is only good in the USA for phones purchased in the USA.
Three options.
1. Fly to the US, go to an Apple store, and have the phone swapped.
2. Send the phone to a friend in the US and have them go to the Apple store and have the phone replaced.
3. Buy a new phone in your home country where the warranty is valid.
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Thank you very much!!!You are welcome. I'm glad you got it back up.
(1) You say you did the symbolic link. I will assume this is set correctly; it's very important that it is.
(2) I don't know what you mean by "Been feeding the [email protected] for several weeks now, 700 emails each day at least." After the initial training period, SpamAssassin doesn't learn from mail it has already processed correctly. At this point, you only need to teach SpamAssassin when it is wrong. [email protected] should only be getting spam that is being passed as clean. Likewise, [email protected] should only be getting legitimate mail that is being flagged as junk. You are redirecting mail to both [email protected] and [email protected] ... right? SpamAssassin needs both.
(3) Next, as I said before, you need to implement those "Frontline spam defense for Mac OS X Server." Once you have that done and issue "postfix reload" you can look at your SMTP log in Server Admin and watch as Postfix blocks one piece of junk mail after another. It's kind of cool.
(4) Add some SARE rules:
Visit http://www.rulesemporium.com/rules.htm and download the following rules:
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Then stop and restart mail services.
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To whom it may concern, This morning I purchased an album, on listening to it three of the tracks are not playing correctly. I read on an apple discussion board that I should delete them and re-download them. This did not work as I was asked to pay for them, and one of the tracks was an album only track.
Contact iTunes Customer Service and request assistance
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To whom it may concern
I would like to inform you about an error occurred when I upgraded my firmware to IOS 6
When I plug a headphone/earphone into my, then unplug it, the volume turned out to be unadjustable
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Thanks.Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
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To whom it may concern; I have purchased a Linksys Wire...
To whom it may concern;
I have purchased a Linksys Wireless-G Broadband router with 4-Port Switch. Model: WRT54G.
I am located in a residential area and there are some laptop users with wifi ready.
I just want to know how can I put a password on my router so no one can be shared except my PC and my notebook ONLY. Or How can I not allow somebody in my area to be shared.
regards,
Richardhi richard...
Lets give it a try k....Do you how to get into your router configuration page...?
Steps :
1 - Open internet explorer....clear everything in the address bar...
2 - Type in 192.168.1.1 > Enter....It will request for username and password....
3 - For the username : leave it blank password : admin <depends if you have changed it>
4 - You will got your Linksys router page....
5 - Click wireless tab > Down below wirelees tab you can see wireless security > Click on it...
6 - You can see your security mode > Drop down change to WPA Personal....
7 - Enter your password for your wireless network (must me more than 8 characters) in the WPA Shared Key box > Save setting....
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Complaint on Macbook Air Repair - To whom this may concern
Complaint on Macbook Air Repair - To whom this may concern
I would like to file a complaint through this community regarding my encounter with the Apple Hardware Repair Service in HongKong involving both Apple Technical Support in Hong Kong (Tel: 2112 0099) andAuthorized Service Provider - Wah Fung Computer Services Limited.
For background information, I had purchased my Macbook Air 11" (Late2010) at the end of October 2010 in Hong Kong (with valid purchase receiptstill with me). The machine to this date is still under the standard one yearwarranty. I am one of the first to pre-order this machine when it was firstannounced back in late 2010 and waited for the pre-order to arrive for 3 weeks.So you can see how much desire and hope I had on this machine.
Just about 1 and a half week ago, the MBA screen failed. About 50% of thescreen turned bright white, while the rest of the screen is still displaying.It just happened overnight with shutting down the MBA, closing the lid and thescreen failed the next day when being turned on. At this point, I must stress that the condition of my MBA is as follow:
- No scratch, no cracks and no dent on the monitor lid and the rest of theMBA body;
- No scratch, no cracks and no dent on the monitor glass;
- No scratch, no cracks and no dent on the inner surface, i.e. keyboard;
- No visual damage or any sort;
- No dropping or no sign of any impact suffered; (Again no cracks ordented surface);
- No water damage;
Unfortunately, when I bring this failed machine to Wah Fung Computer ServicesLimited (Authorized Service Provider in Hong Kong) for carry out repair worksthat is covered by warranty, Wah Fung had informed me that they considered themachine had suffered "physical damage" and whether the machine isconsidered under warranty is out of their jurisdiction. Hence they advised meto contact "Apple Technical Support Hotline of Hong Kong - Tel: 21120099" to explain to the representative regarding my case for their followup. Despite disappointment on the Authorized Service Provider, who had notproactively follow up on my case and instead "kick" the responsibilityball to the Apple Technical Support Team, I nevertheless had gone through thetrouble to contact them to explain my case. The first time I contacted Apple Technical Support is on July 18, 2011, I explained my case and the representative informed me that she will get back to my by Wednesday (July 20).
On July 21, the same representative called me back, again informing methat the machine had suffered “physical damage", which had not seen or comeinto contact with my MBA. I again need to explain to her that my MBA had notsuffered any scratch, cracks or dent or even any sign of physical damage. Therepresentative then transfer my line to "Customer Care and RelationsRepresentative", which basically throughout our whole conversation had continuouslyto repeat the phase " physical damage" without offering any customercare at all. This Customer Care Representative, who again had not seen or comeinto contact with my MBA, had informed me that the Technical Engineers in UShad made the "final" judgment that my MBA had suffered "physicaldamage". And so how did the US Technical Engineers came to this"final" judgment?? The Customer Care Representative told me that thisjudgment was made from by looking at "PHOTOS" given to them by thestaff in Wah Fung Computer Services Limited (Authorized Service Provider inHong Kong). So again the US Technical Engineers, who had not seen or come intocontact with my MBA, had came up to the "final" judgment that my MBAhad suffered physical damage and then telling me to pay $6300 HK dollars(approx. 808 US dollars) to repair the monitor while a new 11"inch 64GBMBA is costing $7688 HKD ($999 USD) The Customer Care Representative cannotexplain or proof to me the cause of the physical damage, according to her, thisis because all the people and engineers, who most of them had not even physicalseen, examine the MBA had said that it is cause by physical damage.
To be honest, if I had crashed, hit, hammered, or accidental dropped orimpacted, water damaged my MBA in any sort of way or if the warranty had beenexpired, I am willing to accept it as physical damage and pay this money to getmy MBA repaired or consider other option to get a new one. However, without anyphysical or visible damage (or any damage mentioned above) of any kind, andwith the MBA still under warranty, but I am still being accused of implyingphysical damage on the machine without any evidence and need to pay huge sumsof money for its repair, then I am really disappointed with Apple's service andthe so called "warranty". Every hardware product can basically haveno warranty, because every failure as defined by Apple can be"physical damage" that may occur without any impact, scratch, dent orcracks, no matter it is hardrisk or motherboard, whatsoever; even it may havemanufacture defects or latent defects. So what’s good with the warranty andApple care plan??
I hereby summaries my points as follow:
1) No physical damage on the machine, no scratch, no cracks and no dentetc;
2) The people and technicians who refuse to repair my MBA and decline itsvalid warranty for repair service, calling this as the "final judgment", had NOT physical seen orexamined my MBA and so called "final judgment" are made by photos;
3) No proof on the machine had suffered physical damage, why it is not manufacturerdefects??;
4) Authorized Service Provider and Apple Technical Support Hotline bothkicking the ball to each other on the repair service
I sincerely seek the community attention on this matter as it had beenfustrating communicates with the Authorized Service Provider and AppleTechnical Support Hotline in Hong Kong. I hope Apple can look into the situation, examine the machine to realize that it had not suffered any damage and offer me the repair service which I am entitled to under warranty.
Below are my details:
Apple Technical Support Hotline Case No: 233 459 569
Macbook air serial no: C0****X
Hong Kong Authorized Service Provider: Wah Fung Computer SevicesLimited.(Tel: +852 2807 8138)
Apple Technical Support Hotline Tel: (+852 2212 0099)
The above are all refer to Hong Kong.
Thank you for your attention.
Winston Kwok
<Edited by Host>Won't do you any good to post this here since (1) this particular area you are in is a forum for discussions regarding the general Apple Support Communities and not about hardware, software, etc. and (2) this is a user-to-user site and there are no Apple officials here.
Print out your post here and mail it to:
Apple
1 Infinite Loop
Cupertino, CA 95014
408.996.1010
Make it Attention: Customer Service or call the number listed and ask for Customer Service.
Be sure to include any photos or proof you have that when you took the computer in there was no damage. -
I have been amazed from the Express Lane support. I have been asking information about how to store/push my iTunes music in the iCloud. The answer has been that iCloud DO NOT stores you iTunes music at all !!!!! Is this real ?
I am Mobileme user since the beginning and just bought OS X Lion and all necessary software to maximise the use of iCloud and now I have to discover that what has been advertised for months on the web is just ballsheets.Wow! It took you 3 week to come up with that ridiculous response?
Since I don't have access to the 11/13 web pages (my time machine is out of order), I can't provide that. However you know full well that iTunes Match has been live for the last 3 weeks, and it isn't "ballsheets."
As far as the "gift you may have to spend too much time on internet", it took you far longer to compose and post your whining rant that it would have if you just searched it with Google and got your own answer... -
I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
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I can get FB to load without problems in other browsers.
DFC wrote:
To whom it May Concern
Wow so dramatic, sorry that just seemed an odd way to start a message. I would first recommend trying to perform a system restore. This hardly ever fixes any thing, but it is the easiest thing to try. Go the start menu >> All Programs >> Accessories >> System Tools >> System Restore. Then choose the date that is before the system started acting weird.
If that doesn't help yeah try a repair install of LabVIEW on what ever versions are acting funny.
Unofficial Forum Rules and Guidelines - Hooovahh - LabVIEW Overlord
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Can't download the latest iTunes. A window pops up... The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.
Now, iTunes won't launch and can't be updated. Please help.
If I have lost my music collection I will be switching platforms ASAP. It is insane that Apple has updates seemingly every day for their products.I was in your same situation with 14 downloads and 14 attempts.
You have to make sure that your Mac is booting into 64 bit mode. You can make sure of this by going into System Preferences and scrolling down to 'Software' and making sure that you are booding with 64 bit Kexts.
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