Tomcat keeps freezing up causing my server to crash. Thoughts?
So I have spent the last 6 months starting Tomcat on a regular basis. It seems memory consumption keeps causing it to crash. We are currently running jsp, tomcat, apache on Debian plateform.
I have received some advise, but want to see if you think the recommended fix is sound. I welcome all comments.
Here are my suggestions:
1. Upgrade tomcat to the lastest stable 4.1 release immediately on the
production web server.
2. Upgrade Java JVM to latest version.
3. Try upgrading the development server to latest tomcat 5 release and
verify that no functional problems are created in the application. If no
problems are found then upgrade the production server to the same version.
4. Finish the process of moving static images to apache. This will
reduce overall load on tomcat. ie) go from images/ to http://images.URL.com
5. Review and upgrade as needed all JAR files being used by the
application. It is possible that one of these JARs is the source of the
memory leak.
6. Investigate pre-compiling JSP code using ANT instead of compiling on
the fly. The tomcat documentation advises that pre-compiling is
preferred for high traffic sites.
7.Suggest staying with Linux but using RedHat Enterprise.
So I have spent the last 6 months starting Tomcat on a regular basis. It seems memory consumption keeps causing it to crash. We are currently running jsp, tomcat, apache on Debian plateform.
I have received some advise, but want to see if you think the recommended fix is sound. I welcome all comments.
Here are my suggestions:
1. Upgrade tomcat to the lastest stable 4.1 release immediately on the
production web server.
2. Upgrade Java JVM to latest version.
3. Try upgrading the development server to latest tomcat 5 release and
verify that no functional problems are created in the application. If no
problems are found then upgrade the production server to the same version.
4. Finish the process of moving static images to apache. This will
reduce overall load on tomcat. ie) go from images/ to http://images.URL.com
5. Review and upgrade as needed all JAR files being used by the
application. It is possible that one of these JARs is the source of the
memory leak.
6. Investigate pre-compiling JSP code using ANT instead of compiling on
the fly. The tomcat documentation advises that pre-compiling is
preferred for high traffic sites.
7.Suggest staying with Linux but using RedHat Enterprise.
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Why is my report causing the server to crash?
When I run the report in developer it runs fine but when the webserver runs the report the webserver crashes.
I've checked all my fonts to make sure I'm not using a font the server doesn't have. I'm using Arial so I know that's not the problem.
Can someone tell me what the problem could be?Brian,
Hard to tell you what the problem is based on the information given. Depending on the version of reports,
in 6i, the builder does not run through the server, but in 9i, all reports run through the server.I am running 6i. That would help explain why my builder works fine but the server doesn't.
You need
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Also, you need to determine
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rwrun60.exe exception: access violation (0xc0000005), address 0x6c627772
Also, depending
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Thanks,
CodyWOW!!!! Adobe only cares about there reputation and not their customers!
Response: I said multiple times in the last thread that I already did a clean install of my operating system.
Response: I use DaVinci 10 times more than Premiere Pro and never have had one issue with it ever! Must not be the issue?!?
Response: Changing the read and write permissions was the first thing the guy tried two weeks ago. I have done a clean install of Mavericks and it did not solve my problem(as I said in my first post).
(Please do not create new posts in response to an earlier post. That post was deleted).
Hi Cody,
Really sorry you're so upset. I'm only trying to help, though. I suggested that the number one fix is to make sure that your permissions are set to read/write. You did not mention that agents tried this at all in your original response so that's why I mentioned it. Also, I was not completely clear that a clean installation was done as most people install the original OS and then update it, which can cause the issue. Sorry for the confusion.
You did say that you use Resolve all the time with no issues. Resolve can mistakenly install CUDA on your machine which has AMD GPUs. This can cause serious issues. I would remove CUDA from your machine and see if you get better results: Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs
If you want further help, please let me know and I'll do what I can do to assist.
Thanks,
Kevin -
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http://kb.mozillazine.org/Firefox_hangs
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EtreCheck version: 2.0.11 (98)
Report generated December 1, 2014 at 12:53:23 PM GMT+2
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 16:9:57
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (80.35 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 60
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.0) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.0) Support
[not loaded] com.nike.sportwatch (1.0.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.7) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.vodafone.driver (3.0.5) Support
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
[loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) Support
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) Support
/System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9) Support
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9) Support
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (3.0.7) Support
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (3.0.5) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.nike.nikeplusconnect.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.vsearch.agent.plist Support
[failed] de.novamedia.VodafoneDeviceObserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.autodesk.backburner_manager.plist Support
[running] com.autodesk.backburner_server.plist Support
[loaded] com.autodesk.backburner_start.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.rim.BBDaemon.plist Support
[not loaded] com.vsearch.daemon.plist Support
[running] com.vsearch.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
[loaded] com.BlueStacks.AppPlayer.Service.plist Support
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[invalid?] com.jdibackup.JustCloud.autostart.plist Support
[invalid?] com.jdibackup.JustCloud.signup.plist Support
[running] com.nero.HSMMonitor.plist Support
User Login Items: ℹ️
uHD-Agent Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
uTorrent Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
net.juniper.DSSafariExtensions: Version: (null) Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
Safari Extensions: ℹ️
Awesome Screenshot
3rd Party Preference Panes: ℹ️
Flash Player Support
FUSE for OS X (OSXFUSE) Support
GoPro Support
Growl Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
42% firefox
9% WindowServer
4% system_profiler
2% hidd
1% plugin-container
Top Processes by Memory: ℹ️
1.44 GB firefox
215 MB Viber
155 MB softwareupdated
146 MB mds_stores
146 MB WindowServer
Virtual Memory Information: ℹ️
206 MB Free RAM
3.39 GB Active RAM
3.14 GB Inactive RAM
1.16 GB Wired RAM
21.12 GB Page-ins
790 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Dreamweaver CS6 keeps freezing when clicking on "live" or "design"
My dreamweaver cs6 keeps freezing.
I posted a screenshot:
https://www.dropbox.com/s/vf3i6njgpwy53x3/site.png
I have updated all adobe software so it's the latest build.. My computer is working fine, the only thing that crashes is DW.
Help?This can be caused by a number of things. One of the easiest to test is external javascript files.
If you have any javascripts that are pointing to someone else's server, you can add a comment around them and see if that fixes the issue. It's always best to have a local copy of those files within your site vs relying on someons else's server to be up and running to make your site function.
You can add comments like this...
<!-- <script href="http://www.othersite.com/js.js" type="text/javascript></script> -->
If you don't have links to .js files similar to what I've explained, you can validate your code here: http://validator.w3.org/ and repair any errors
Invalid code can definitely cause some strange issues in DW.
If you don't have external links as explained and your code validates (or you fix all errors and still have the issue), there may be something else in the source causing problems. If you could post a link to an offending page online, we would be able to take a better look. -
HELP! iMac (early 2008) keeps freezing or restarts.
Problem description:
iMac, early 2008, 20 inch screen keeps freezing or restarts.
EtreCheck version: 2.1.4 (107)
Report generated December 17, 2014 at 11:27:04 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:7:33
Disk Information: ℹ️
WDC WD20EZRX-00D8PB0 disk0 : (2 TB)
EFI (disk0s1) <not mounted> : 210 MB
HD (disk0s2) / : 999.51 GB (664.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD 2 (disk0s4) /Volumes/HD 2 : 999.89 GB (288.69 GB free)
USB Information: ℹ️
Apple Inc. Built-in iSight
HP Photosmart C4500 series
Mitsumi Electric Hub in Apple Extended USB Keyboard
Mitsumi Electric Apple Extended USB Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Support]
/System/Library/Extensions
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Startup Items: ℹ️
HDDFanControlDaemon: Path: /Library/StartupItems/HDDFanControlDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[invalid?] .plist (hidden) [Support]
/usr/local/libexec/TorchUpdater /usr/local/libexec/TorchUpdater --hello=torch
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.flipvideo.FlipShareServer.launchd.plist [Support]
[running] com.iobit.AMCDaemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] com.rogueamoeba.instanton-agent.plist [Support]
[running] net.exirion.ssdfanctrl.plist [Support]
[loaded] net.sourceforge.MonolingualHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.iobit.AMCUpdate.plist [Support]
[not loaded] com.user.UninstallAD.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
smcFanControl ApplicationHidden (/Applications/smcFanControl.app)
Dropbox Application (/Applications/Dropbox.app)
Rogue Amoeba Schedule Helper Application (/Library/Application Support/Audio Hijack Pro/Rogue Amoeba Schedule Helper.app)
Google Chrome Application (/Applications/Google Chrome.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
iPhotoPhotocast: Version: 7.0
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 7.1 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
Slick Savings [Cached] Adware! [Remove]
Ultimate Status Bar [Installed]
Facebook Photo Zoom [Cached]
Facebook Cleaner [Installed]
WOT [Installed]
DuckDuckGo [Installed]
Facebook Improved [Installed]
Turn Off the Lights [Installed]
Ebay Shopping Assistant [Cached] Adware! [Remove]
AdBlock [Installed]
Awesome Screenshot [Cached]
Amazon Shopping Assistant [Cached] Adware! [Remove]
Searchme [Cached] Adware! [Remove]
clea.nr Videos [Installed]
3rd Party Preference Panes: ℹ️
Déjà Vu [Support]
Flash Player [Support]
HDD Fan Control [Support]
Java [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
HD: Disk size: 999.51 GB Disk used: 335.16 GB
Destinations:
HD 2 [Local]
Total size: 999.89 GB
Total number of backups: 90
Oldest backup: 2013-11-17 14:04:36 +0000
Last backup: 2014-12-17 13:52:28 +0000
Size of backup disk: Too small
Backup size 999.89 GB < (Disk used 335.16 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
2% mds
1% ocspd
0% fontd
0% SystemUIServer
Top Processes by Memory: ℹ️
195 MB Safari
161 MB com.apple.WebKit.WebContent
56 MB mds_stores
54 MB Finder
49 MB Dropbox
Virtual Memory Information: ℹ️
59 MB Free RAM
835 MB Active RAM
792 MB Inactive RAM
349 MB Wired RAM
1.90 GB Page-ins
122 MB Page-outs
Diagnostics Information: ℹ️
Dec 17, 2014, 11:20:08 AM Self test - passed
Dec 17, 2014, 10:54:58 AM Kernel_2014-12-17-105458_[redacted].panic [Details]
Dec 17, 2014, 10:52:41 AM networkd_2014-12-17-105241_[redacted].crash
Dec 17, 2014, 10:52:32 AM networkd_2014-12-17-105232_[redacted].crash
Dec 17, 2014, 10:52:22 AM networkd_2014-12-17-105222_[redacted].crash
Dec 17, 2014, 10:52:11 AM networkd_2014-12-17-105211_[redacted].crash
Dec 17, 2014, 10:52:00 AM networkd_2014-12-17-105200_[redacted].crash
Dec 17, 2014, 10:51:50 AM networkd_2014-12-17-105150_[redacted].crash
Dec 17, 2014, 10:51:39 AM networkd_2014-12-17-105139_[redacted].crash
Dec 17, 2014, 10:51:28 AM networkd_2014-12-17-105128_[redacted].crash
Dec 17, 2014, 10:51:17 AM networkd_2014-12-17-105117_[redacted].crash
Dec 17, 2014, 10:51:07 AM networkd_2014-12-17-105107_[redacted].crash
Dec 17, 2014, 10:50:56 AM networkd_2014-12-17-105056_[redacted].crash
Dec 17, 2014, 10:50:45 AM networkd_2014-12-17-105045_[redacted].crash
Dec 17, 2014, 10:50:35 AM networkd_2014-12-17-105035_[redacted].crash
Dec 17, 2014, 10:50:24 AM networkd_2014-12-17-105024_[redacted].crash
Dec 17, 2014, 10:50:13 AM networkd_2014-12-17-105013_[redacted].crash
Dec 17, 2014, 10:50:03 AM networkd_2014-12-17-105003_[redacted].crash
Dec 17, 2014, 10:49:52 AM networkd_2014-12-17-104952_[redacted].crash
Dec 17, 2014, 10:49:41 AM networkd_2014-12-17-104941_[redacted].crash
Dec 17, 2014, 10:49:30 AM networkd_2014-12-17-104930_[redacted].crash
Dec 17, 2014, 10:49:20 AM networkd_2014-12-17-104920_[redacted].crash
Dec 17, 2014, 10:34:06 AM com.apple.WebKit.WebContent_2014-12-17-103406_[redacted].crash
Dec 17, 2014, 10:14:09 AM Dropbox_2014-12-17-101409_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
Dec 17, 2014, 10:10:21 AM fmfd_2014-12-17-101021_[redacted].crash
Dec 17, 2014, 09:39:35 AM spindump_2014-12-17-093935_[redacted].crash
Dec 17, 2014, 09:35:03 AM WindowServer_2014-12-17-093503_[redacted].crash
Dec 17, 2014, 09:34:52 AM WindowServer_2014-12-17-093452_[redacted].crash
Dec 17, 2014, 09:34:41 AM WindowServer_2014-12-17-093441_[redacted].crash
Dec 17, 2014, 09:34:30 AM WindowServer_2014-12-17-093430_[redacted].crash
Dec 17, 2014, 09:34:20 AM WindowServer_2014-12-17-093420_[redacted].crash
Dec 17, 2014, 09:34:09 AM WindowServer_2014-12-17-093409_[redacted].crash
Dec 17, 2014, 09:33:58 AM WindowServer_2014-12-17-093358_[redacted].crash
Dec 17, 2014, 09:33:49 AM WindowServer_2014-12-17-093349_[redacted].crash
Dec 17, 2014, 09:33:37 AM WindowServer_2014-12-17-093337_[redacted].crash
Dec 17, 2014, 09:33:27 AM WindowServer_2014-12-17-093327_[redacted].crash
Dec 17, 2014, 09:33:16 AM WindowServer_2014-12-17-093316_[redacted].crash
Dec 17, 2014, 09:33:05 AM WindowServer_2014-12-17-093305_[redacted].crash
Dec 17, 2014, 09:32:54 AM WindowServer_2014-12-17-093254_[redacted].crash
Dec 17, 2014, 09:32:44 AM WindowServer_2014-12-17-093244_[redacted].crash
Dec 17, 2014, 09:32:33 AM WindowServer_2014-12-17-093233_[redacted].crash
Dec 17, 2014, 09:32:22 AM WindowServer_2014-12-17-093222_[redacted].crash
Dec 17, 2014, 09:32:11 AM WindowServer_2014-12-17-093211_[redacted].crash
Dec 17, 2014, 09:32:01 AM WindowServer_2014-12-17-093201_[redacted].crash
Dec 17, 2014, 09:31:59 AM garcon_2014-12-17-093159_[redacted].crash
Dec 17, 2014, 09:31:56 AM WindowServer_2014-12-17-093156_[redacted].crash
Dec 17, 2014, 09:31:55 AM launchservicesd_2014-12-17-093155_[redacted].crash
Dec 17, 2014, 09:31:51 AM WindowServer_2014-12-17-093151_[redacted].crash
Dec 17, 2014, 09:25:36 AM Safari_2014-12-17-092536_[redacted].crash
Dec 17, 2014, 09:08:21 AM Dropbox_2014-12-17-090821_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
Dec 16, 2014, 09:22:41 PM Safari_2014-12-16-212241_[redacted].crash
Dec 16, 2014, 09:22:41 PM com.apple.WebKit.WebContent_2014-12-16-212241_[redacted].crash
Dec 16, 2014, 08:53:05 PM Dropbox_2014-12-16-205305_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
Dec 16, 2014, 08:50:24 PM callservicesd_2014-12-16-205024_[redacted].crash
Dec 16, 2014, 08:03:26 PM com.apple.WebKit.WebContent_2014-12-16-200326_[redacted].crash
Dec 16, 2014, 07:30:27 PM Kernel_2014-12-16-193027_[redacted].panic [Details]
Dec 16, 2014, 08:21:59 AM Dropbox_2014-12-16-082159_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
Dec 15, 2014, 12:50:11 AM com.apple.WebKit.WebContent_2014-12-15-005011_Tom-Mozers-iMac.cpu_[redacted].di ag [Details]1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' /\.framework$/&&!/\/Contents\// { n++;print;} END { if(n<400) print "/System/";} ' ' { gsub(/[()"]/,"",$3);print $3;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i 'kMDItemContentType=com.apple.framework|sort' -name\ kMDItem${p[35]} );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Nets Frameworks );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B4 4 22 69;A1 24 56 32;B7 22;B2 23;A4 39 57 70 23;B2 24;B6 23 24 4;C3 58;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 57;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
i just upgraded to 7.6, after having numerous problems with 7.5. now i still have all of the problems of 7.5 (burning/importing very very slow), but now, itunes 7.6 keeps freezing for like 30 secs, about every other minute. its INCREDIBLY annoying. anyone got any tips on how to fix this?
example: when i right click on a song, the menu doesnt pop up for 30 secs, and if im listening to a song, the track time will freeze for about 30 secs.Dreifort,
Are you saying that Bonjour is what's causing your system to freeze or are you just noticing that Bonjour was installed with iTunes 7.6?
Sharing of music between computers on the same network (i.e. people on the same router) has been part of iTunes since iTunes 4.1 which was the first version that ran on Windows. The difference being that in previous versions Bonjour was compiled into the application, making the iTunes application bigger and now it is a separate external service.
Bonjour is currently required for a number of features in iTunes. (1) sharing between local computers, (2) remote speakers or sharing between your computer and your stereo, and (3) Apple TV or sharing between your computer and your TV. iTunes has and will continue to ship technology (like Quicktime) that it needs to make its features work.
Nothing is being (or has ever been) sent back to Apple or any Apple server via Bonjour network connections. -
Its been more than 2 weeks my Laptop keeps freezing for 3-5 seconds. Especially when i m using Firefox, Itunes and VLC player. I cant take it anymore, Please help....
ThanksPlease read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software -- potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions -- they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are four lines of text in monospaced type, which are UNIX shell commands. They’re harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of running these commands, search this site for other discussions in which they’ve been used without any report of ill effects.
Some of the commands will line-wrap in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
To begin, launch the Terminal application; e.g., by entering the first few letters of its name in a Spotlight search.
Step 1
Copy or drag -- do not type -- the line below into the Terminal window, then press return:
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Step 3
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Step 4
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Sta}* 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, change it to something like “[email protected]” before posting.
Remember, this is all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password.
You can then quit Terminal. -
Videos keep freezing- Steps to take
I use a 13" MacBook Pro with OS X version 10.8.3 and its barely a year old. Vidoes saved on my mac keep freezing on run time and videos taken on photobooth. It started initially when I downloaded Microscoft Silverlight. I have deleted it but the problem still presists. I'm not sure what next to do about this.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; } | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}' | open -f -a TextEdit
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
FIOS Router keeps freezing up - even replacement router does it too!
Hi all,
I've had FIOS for a month or two. Switched over from Comcast which I was on for probably 8 years.
I have the Actiontec Router. It keeps freezing up on me daily, if not several times per day. Wireless internet is gone, wired connections are gone and I can't even ping the router. If I try to type http://192.168.1.1 in my browser, it doesn't even pull up the login screen. If I try to run the FIOS Connection Wizard it gets up to the point where it says it can't login to the router and it keeps asking me for the admin username and password.
A simple reboot of the router brings things back online for a while but this is not a solution. Though one time I had to do a hard reset in order to get thing back online.
I'm running all default settings, DHCP etc. The only thing I changed was the wireless encryption which I set to WPA2 with AES.
I have probably 5 wireless devices (2 laptops, Zune, Iphone, Tivo) and wired into the router is my Dell XPS PC, my HP Media Smart Server (Windows Home Server), a line into my homes wired ethernet jack, and a powerline networking device which connects to my Xbox 360 on the other end. All of this worked fine on my Comcast system along with a Linksys router for wireless.
Also i'm frequently getting disconnected briefly from Xbox Live gaming sessions - I'll get kicked out of the matchmaking room in Call of Duty for example.
I did a chat support session with FIOS support last week and they shipped me a new router. I connected the router a couple days ago and I'm still having the same issue.
I'm going to talk to tech support again but I wanted to post here for advice as well.
Thanks,
JasonThere have been many complaints about the small NAT table in the Actiontec router causing issues with Peer to peer networking which is used heavily in gaming. One thing you could try is seeing if there is a network setting in the game that limits the simultaneous permitted connections. If you set that down to a reasonable amout the router will stop locking up. Or have the ONT switched from COAX to Ethernet and use your own router with the actiontec piggy backed on to it for TV only. If you do this you will loose remote access to the TV STBs from the web. There are many ways to configure your own router if you wish to go this route.
It could also be one of your devices connecting to the router. You could unplug them one at a time and see if the router stops locking up.
If you do a search using the search feature at the top of this forums page, and seach for Small NAT, you will find many posting including this one.
http://forums.verizon.com/t5/FiOS-Internet/Router-automatically-resetting/m-p/93822#M8355
I hope this information helps. -
Hi guys, bit of an issue has developed today. I hadn't really used my iMac for a few days and when I came to use it today it is being extremely slow and keeps freezing and showing the loading beach ball.
I have tried checking for updates, rebooting, checking info on the activity monitor and nothing seems irregular. No single process is above around 10% CPU usage. While doing anything at all on the computer, even typing this post, the iMac is freezing momentarily every ten seconds or so. iTunes is also playing music, or at least trying to, and is freezing at the same time. This is incredibly annoying and I have absolutely no idea what has caused this but it essentially means my computer is unusable.
Does anyone have any ideas on how to fix this? I have found multiple posts on similar things but none of them seem to offer any conclusive fixes.Thanks for the advice. Here's a log from two different times when it beachballed:
08/01/2015 18:51:44.565 SIMBL Enabler for Sandboxed Apps[389]: Set up watching for containers directory at URL file://localhost/Users/Charles/Library/Containers/
08/01/2015 18:51:44.861 WindowServer[126]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.53 seconds (server forcibly re-enabled them after 1.00 seconds)
08/01/2015 18:51:59.000 kernel[0]: disk0s2: I/O error.
08/01/2015 18:52:14.000 kernel[0]: disk0s2: I/O error.
08/01/2015 18:52:14.364 systemstatsd[223]: assertion failed: 14B25: systemstatsd + 3269 [8BF02DBC-09E8-3994-8C2D-1C0A869EF157]: 0xa
08/01/2015 18:51:59.571 SIMBL Enabler for Sandboxed Apps[389]: Will terminate until reinvoked again by launchd.
08/01/2015 18:52:14.649 com.apple.InputMethodKit.UserDictionary[355]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](808): CoreData: Ubiquity: charles~F4045204-EA02-5424-91BD-B79945EB826C:UserDictionary
Using local storage: 0
08/01/2015 18:52:15.221 sandboxd[225]: ([24]) appleeventsd(24) deny file-read-metadata /Library
08/01/2015 18:52:15.611 garcon[366]: Initialized badges.
08/01/2015 18:52:15.612 garcon[366]: Connecting to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'
08/01/2015 18:52:15.612 garcon[366]: Could not connect to Dropbox on port com.getdropbox.dropbox.garcon.cafe_501. Trying again later.
08/01/2015 18:52:15.662 SIMBL Agent[266]: warning: failed to get scripting definition from /Applications/Utilities/Console.app; it may not be scriptable.
08/01/2015 18:52:15.662 SIMBL Agent[266]: AppleEvents: Send port for process has no send right, port=( port:6163/0x1813 rcv:1,send:0,d:0 limit:5) (findOrCreate()/AEMachUtils.cp #526) com.apple.main-thread
08/01/2015 18:52:15.822 sandboxd[225]: ([24]) appleeventsd(24) deny file-read-metadata /Library
08/01/2015 18:52:16.003 sandboxd[225]: ([24]) appleeventsd(24) deny file-read-metadata /Library
08/01/2015 18:52:17.034 sandboxd[225]: ([24]) appleeventsd(24) deny file-read-metadata /Library/Keychains/System.keychain
08/01/2015 18:52:17.310 sandboxd[225]: ([24]) appleeventsd(24) deny file-read-metadata /Library
08/01/2015 18:52:18.211 WindowServer[126]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
08/01/2015 18:52:18.363 sandboxd[225]: ([24]) appleeventsd(24) deny file-read-metadata /Library
08/01/2015 18:52:18.476 garcon[366]: Connecting to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'
08/01/2015 18:52:18.486 WindowServer[126]: common_reenable_update: UI updates were finally reenabled by application "Console" after 1.28 seconds (server forcibly re-enabled them after 1.00 seconds)
08/01/2015 18:52:18.522 garcon[366]: Connected to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'.
08/01/2015 18:52:18.522 garcon[366]: Invalidating watch set.
08/01/2015 18:52:18.524 garcon[366]: Watch set is now: {(
And here's the second one:
08/01/2015 18:54:04.371 storeaccountd[328]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa010659ba0> connection from pid 441 with interface <AccountServiceInterface: 0x7fa01061a320> (PID 441)
08/01/2015 18:54:04.817 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
08/01/2015 18:54:05.769 locationd[153]: Couldn't find a requirement string for masquerading client /System/Library/PrivateFrameworks/Parsec.framework
08/01/2015 18:54:05.769 locationd[153]: could not get apple languages array, assuming english
08/01/2015 18:54:05.774 locationd[153]: could not get apple languages array, assuming english
08/01/2015 18:54:05.796 SIMBL Agent[266]: AppleEvents: Send port for process has no send right, port=( port:6163/0x1813 rcv:1,send:0,d:0 limit:5) (findOrCreate()/AEMachUtils.cp #526) com.apple.main-thread
08/01/2015 18:54:05.874 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
08/01/2015 18:54:05.883 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
08/01/2015 18:54:07.586 Safari[441]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
08/01/2015 18:54:07.587 SIMBL Agent[266]: AppleEvents: Send port for process has no send right, port=( port:6163/0x1813 rcv:1,send:0,d:0 limit:5) (findOrCreate()/AEMachUtils.cp #526) com.apple.main-thread
08/01/2015 18:54:20.700 com.apple.Safari.SearchHelper[450]: Failed to obtain sandbox extension for path=/Users/Charles/Library/Caches/com.apple.Safari.SearchHelper. Errno:1
08/01/2015 18:54:20.701 com.apple.Safari.SearchHelper[450]: Failed to obtain sandbox extension for path=/Users/Charles/Library/Caches/com.apple.Safari.SearchHelper. Errno:1
08/01/2015 18:54:20.705 com.apple.SecurityServer[53]: Session 100020 created
08/01/2015 18:54:20.895 sandboxd[225]: ([450]) com.apple.Safari(450) deny file-issue-extension /Users/Charles/Library/Caches/com.apple.Safari.SearchHelper
08/01/2015 18:54:20.899 sandboxd[225]: ([450]) com.apple.Safari(450) deny file-issue-extension /Users/Charles/Library/Caches/com.apple.Safari.SearchHelper
08/01/2015 18:54:47.000 kernel[0]: disk0s2: I/O error.
08/01/2015 18:54:48.948 WindowServer[126]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.
08/01/2015 18:55:02.000 kernel[0]: disk0s2: I/O error.
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