Topics Randomly Appear as Missing Files

I've been using RoboHelp 6 with RoboSource Control for 2
months now. There are two of us that edit one project typically
without any problems however recently a red X has appeared through
a few topics indicating (I believe) that the topic is missing.
Since the topic is still in the project folder on my computer, I
try to import it to fix the problem but that doesn't work. Any
ideas?

Hello Jennifer,
I have experienced this issue also, and I could not find a
solution either. What I have found out to work is that you go into
your Project Tab in RoboHelp, and expand the Broken Links folder.
Right click on each of the broken links and there should be an
option to restore that file. It typically works for me.

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Dear Mac Support Communities,
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Older Macs have more troubles under Mavericks. Considering the age of your Mac, it's not uncommon to start have hardware issues like drive failure.
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http://support.apple.com/kb/DL1755
MORE INFO ON WHY RUNNING COMBO FIXES ISSUES
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Hi,
I have the scenario whereby all the images, I assumed, on my hard drive were as I imported to my catalogue. but it now appears that all of my images, are showing as previews but some are showing as 'missing files'. Attempts to reconnect are proving futile as the usual click on and find previous file location location point me to the 'c' drive with a request for the file name. On doing this, the 'C' drive doesn't appear to the have file name I require. Have I in-advertately scrubbed something? I have a lot of images of my grandkids, some of which I can delete but there is one particular image of my premature born grandaughter in the hospital I really need to keep.
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Thanks Jim for your response,
I will upgrade to 5.3
Kind regardsEut van Berkum
Op woensdag 28 januari 17:04 2015 schreef JimHess <[email protected]> het volgende:
how to open NRW-files in Lightroom 4?I
created by JimHess in Photoshop Lightroom - View the full discussionThe only way to use those files with Lightroom 4 is to convert them to DNG using DNG converter 8.3 or higher. The camera wasn't supported in Lightroom until version 5.3. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7140310#7140310 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7140310#7140310 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Files disappeared from library, "missing" files not really missing

I had a folder with 3 files in different formats for each image. These were imported several days ago, grouped into stacks, captioned, tagged, etc. and synced to the files. They continued to exist in the library some time afterward, but today when I opened lightroom all of the jpg versions of all of the images and all 3 formats of one image in particular had vanished from the library. It did not claim that it could not find them on disk (and in fact the files *do* still exist on disk right where they should), they just didn't show up. I was able to re-import all of the jpg images without trouble, but for the other two formats of the one missing image, importing one of them fails because it "already exists in the library," and the other one is willing to import but then doesn't show up in the folder or the recently imported files list. When I try to synchronize the folder, it suggests that I import that file, but it never actually does. Since importing the jpgs, it also suggests that I remove 53 "missing" files, the number of jpgs imported. When I view the missing files in the library, it shows only 2 of the jpgs, one of which belongs with the files that will not import and neither of which is actually missing--they can both be synchronized just fine by clicking the little synchronize icon on the actual photo.
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Cannot install driver due to missing files - BlockSysUser and hpzpnp.ice_suffix

I have just purchased a new Dell with Windows 7 64-bit and am trying to install the driver for my oldie-but-goodie OfficeJet 6310. I am having the same problem with BlockSysUser as has appeared numerous times, and have tried all of the posted solutions. I downloaded the driver from the website.
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I can install the printer using Windows, but then I don't have the other good stuff.
This problem seems to have been around for YEARS! Why hasn't it been resolved through driver updates?
Help!

Hi DForm,
It's okay regarding the log file, I did some more research for you and found these steps:
Turn off Anti-Virus (McAffee in this case). How to Disable McAfee Antivirus.
Disabled the firewall. Turn Windows Firewall on or off.
Perform a L4 uninstall. (a) On the keyboard, hit the Windows and "R" key, then type %temp% and hit enter. b) Locate the correct folder starting with "7z" (the correct folder contains "Util" and "CCC" folders). c) Open folder "Util". d) Open folder "CCC". e) Please run the L4uninstall.bat. f) When the uninstall has completed, restart the computer).
Disabled startup and non MS services. Disable startup items and non-Microsoft services.
Restart the computer.
Run setup as admin. How do I run an application once with a full administrator access token.
Hope this solves the issue, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Missing files after upgrading to lr 2.3

lr 1.4 starting acting odd a couple days ago when certain photos in certain folders when clicked on and viewed in the filmstrip mode suddently changed right in front of me. they were cting like the syn mode was stuck in +20 wb. as soon as the change occured on each file there appeared an error message above it with 3 straight lines and an exclamation mark saying metadata had been charged. so i figured it was finally time to upgrade to 2.3 which i did by trying the trial issue just to see if the files showed up normal or appeared corrupted or changed too. well it got worse when the new catalog automatically loaded and of my 25,000 images nearly all say photo missing. this wouldn't be a problem if this was a couple but it is most of the catalog. i did a back up before the devil took over my machine and started changing the metadata. so i have that if i knew what to do with that info.
I was hold on the phone to tech support from 6-7 last night and have been on hold with tech support since 10 am and it is now 1:30 on the west coast. I can't do much of any of my work as all my files, editing, printing are tied to LR. i got desperate and even tried creating a new catalog but when i clicked the photos on my tree in explorer to add them to a new catalog lr couldn't see them. i have avg software and no virus, i can see my photos in explorer, adobe cs3 and in bridge. i haven't changed the placement of the folders on my computer, any changes i have done have been within lr and they were mainly adding new meta tags which also didn't come thru and renaming some of the files from 2009-3-9 to adding pt scenery etc.
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i have been so busy trying to find the files i just went back to some older files and found that the same rendering problem still exists. i open a folder click on a photo in the filmstrip and it automatically changes before my eyes, for a second i see a message that says rendering setting changed. i didn't touch a thing it just does it. i have gone into the syn and checked that everything is unchecked and it still happens. is there some other place for the rendering setting to be changed? it can't be a preference that i've accidently changed?
For those photos that are changing, I can think of two things that it may be:
If images are edited outside of Lightroom (in Camera Raw, etc), that can change the metadata (or Develop settings) of the file. When you view the file next time in Lightroom, the new conflicting settings are applied to that photo.
When raw files are imported into Lightroom, they initially appear with the embedded camera-generated JPEG preview. After that, Lightroom generates its own previews which typically look different than the original ones.
Not sure if it's either one of those.
so you think i can just click on your link and do the 2.4 update and things should work? i'm just not sure i want to do a backup with all the missing files, won't 2.4 open up with all the same problems or do you think the file naming issue will be corrected?
I'm not saying that upgrading to 2.4 will necessarily fix the way things are now. I doubt that it would make it worse, though. I think you should make sure your photos and catalog are backed up, which it sounds like you said they are, then upgrade to 2.4 (if you're not already running that version).
After the upgrade, you can go through your catalog and clean things up.
-Scott

How do I get a list of all missing files in a catalog in LR2?

Is there an easy way to get a list of all missing files for the thumbnails in Lr2? I know the symbol that appears in the upper right corner of any particular photo that is missing its file, but how can I get a list of all such photos for an entire catalog (or at least big chunks of a catalog).
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You can right click a folder and choose Synchronise - it has a Show Missing Files buttom.
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Getting Undeleted Topic to Appear in Client Working Folders

I'm testing out the Undo Deletion function in RoboSource
Control and am having a little trouble getting an
undeleted/restored topic to appear in RoboHelp HTML. (This is
RoboHelp X5.) After I undelete a topic, I can see it in the
database using RoboSource Control and in the relevant project's
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Is there any way to get an undeleted/restored topic to
automatically appear in a project for all client users? Note: By
automatic, I am including "Get Latest Version" or "Check Out All"
as you clearly need to do something to copy the file over to each
client's working folders. We'll have as many as 4 client users and
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So, to make sure I understand, every time I undelete/restore
a topic, I'll need to alert all 4 client users and then each of
them will need to open the project on their machine and import the
undeleted/restored topic?
Also, I'm currently running all these tests with the Client
and Server installations on my machine. When we deploy this, we'll
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topic, I notice that this automatically restores the .htm file to
the relevant working folder - however, it's the SERVER'S working
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the client users will have to import
the .htm file by browsing over our network to the Server's working
folders; OR
the administrator could, using
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client's relevant working folders (which would place a copy of the
file on their machines and then they could import it into the
project from there); OR
the administrator could just e-mail
them a copy of the file and they could import it from wherever on
their machine (they'd just have to be sure they import it into the
correct project folder).
Is any of this accurate?
Thanks!

Topics Randomly Appear as Missing Files

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