Torch 9860 Stuck trying to update software
Hello
My Blackberry Torch 9860 is stuck on a software update. It gets to 10% of overall backup process and then just stops.
I cannot get into anything or use the phone. I have pulled the battery out and it goes back to the same thing.
Please help!
Unplug your phone and start over again. Shut down BlackBerry Desktop Software, unplug your phone, plug it back in to your PC, open BDS again and wait. You'll probably be told that you have to reload your OS so go ahead and accept it.
I hope that helps you.
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