Touch to return to call

since updating to iOS 8, when I make calls, it automatically pops up the green screen at the top that says touch to return to call instead of having the call screen that has all of the options like speaker, FaceTime, And end call. Is this the way it's supposed to be?

I have iphone 4s and the same problem since last update. Can't call 'directly'. When I'm trying to make a call I'm getting only the green return-to-call top bar, no normal call screen. So I touch the green bar and then I get the call screen when I can receive the call. Seems I'm returning to the call that have been not received yet. Moreover, when I'm receiving a call, my phone is ringing but screen is still black. To receive a call I need to unblock the phone and... touch the green bar. Then receive the call normal way on standard call screen.

Similar Messages

  • My iphone has "touch to return to call" at top of phone.  How do I remove it?

    How do I remove the message "Touch to return to call" at top of the iPhone.

    Can you not touch the green bar and end the call?
    If not and if a restart doesn't work as wjosten suggested, try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • How do you disable the "Touch to return to call" banner on the top of the screen?

    How do you disable the "Touch to return to call" banner on an iPhone 4s and it is factory unlocked?
    Thank you.

    If your trying to just simply have it not show while navigating the OS during a call, then there is no option to disable it. If it's a problem where it's continuing to show after you disconnect a call it could be a fault in code that fails to run the script to terminate the banner need upon disconnect. I would restore the phone using itunes as a first troubleshooting step. Another avenue might be an issue with the phone failing to recognize the end of call signal from the carrier. In which case I would have the SIM card changed. Easy thing to do at your local carrier store.

  • "touch to return to call" banner is stuck, forces a restart

    Strange problem.The "touch to return to call" banner is stuck. Happens when I try to return calls to certain numbers. I have to manually shut it down.
    Seems to be related to people who call me on iphones 3gs.
    I have 3g 3.0

    I'm not sure either, but I haven't experienced the same. I'm fairly confident this has nothing to do with the type of phone a missed call is from. Nothing is saved different with a missed call based on the type of cell phone the call was placed with.
    I agree that you should not have to do a reset.
    Copied from my previous post.
    If an iPhone reset does not resolve this, the next step is restoring your iPhone from your iPhone's backup. If there is a problem with your iPhone's backup, restoring from the backup will also restore the problem. If no change after restoring from your iPhone's backup, try restoring as a new iPhone or not from your iPhone's backup.
    If no change after either restore method, you can call AppleCare at (800) 694-7466, or make an appointment at an Apple store if there is one nearby.

  • No "touch to return to call" option in Jabber for iPhone

    I noticed that when I'm in a Jabber call and I press the home button on my iPhone, the call stays up audio only but there is no indication on the iPhone that I'm still in a call.  When you are on a regular PSTN call on iphone and you press the home button, there is a green notification message at the top that says "tap to return to call".  Is this possible with Jabber for iPhone?
    Thanks,   Mike

    All of those are configuration issues, go thru the config guide once again and review it step by step and make sure it's all properly configured.
    Jabber is not registering to CUCM, it has not been configured as a softphone, or the deskphone association is wrong.
    If you can see the DN info from the users but not able to call, then at least your directory integration is fine.
    DNs not reachable is again a config problem with call routing, CSS and partitions.
    HTH
    java
    if this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • Iphone 6 Touch to return to call turns screen off before password

    Just got this phone few days ago.. When going to voicemail it asks for password and when trying to return to call either im unable to
    return to the call with screen turning blank... Sometimes it won't let me enter the password at all and just flickers off. Thus can't use the number key cause the screen flickers OFF. If there's no resolution this this issue I am considering returning the phone.
    Thanks

    You have other issues going on if you are having to call your voicemail number and you are on AT&T. They support visual voicemail and you should be downloading the voicemail to your phone and not having to deal with a phone call at all. Call AT&T and have them reset your voicemail if it makes a phone call when you tap on the voicemail button.

  • "touch to return call" malfunction

    Whenever I make a call: there is the "touch to return call" banner appear, however it fails to function. I couldn't "touch to return call" as it stated. This problem lead to failure of ending my own call. I have tried to reset it already by holding both bottons until the Apple logo appeared, still it doesn't work.
    Ifone 4s, IOS: 7.0.5

    Dexter Reltinelta wrote:
    Whenever I make a call: there is the "touch to return call" banner appear, however it fails to function. I couldn't "touch to return call" as it stated. This problem lead to failure of ending my own call. I have tried to reset it already by holding both bottons until the Apple logo appeared, still it doesn't work.
    Ifone 4s, IOS: 7.0.5
    It's not "touch to return call". It's "Touch to return to call". That banner appears when you are in a call and you have switched to another application. Are you saying that when you touch that, you are not returned to the Phone app?

  • IPhone 3GS gets stuck in "return to call" mode

    I made a call and had to look up a contacts phone number. While I was still on the phone I exited the phone App and went to contacts.
    Up at the top of the iPhone screen a green bar appears and says "touch to return to call". After i gave the caller the info they hung up. The green bar then did not go away. I tried touching it. Nothing. Made another call. Nothing. After a few mins of trying things I restarted the phone and it was gone.
    This also happened to me before. I think it was the same situation.
    Also I recently restored my iPhone on an unrelated problem.
    Any ideas?

    Same here.
    I made a call, while on the call received and read a text message, the caller hung up while I was in messaging. The green bar did not go away.
    Version 3.1 (7C144)
    Carrier AT&T 5.5
    Model Number MB715LL
    Modem Firmware 051107

  • Iphone message 'return to call' at the top of the screen won't go away

    I was on the phone when I received a text message and the iphone had the green strip at the top that said 'touch to return to call' so I touched it and it returned to the call but now the green strip with the message won't go away. Any suggestions? Do I have to go on itunes and return the iphone to factory settings? Will I lose all of my data if I do? Any help would be greatly appreciated!

    Basics from the manual are:
    Restart.
    Reset.
    Restore.
    Have you tried these?
    http://support.apple.com/manuals/iphone/

  • Verizon Supervisor Dismissal of Concerns/Failure to Return Requested Calls

    Frankly, I am outraged at the lack of concern and the failure of Verizon Wireless' Customer Care Supervisors failure to return my calls after REPEATED request through customer service representatives. I initially called Verizon Wireless because I was at the end of my contract with a mobile pac which I was not and had not been using for months. I was told by two different customer care representatives incorrect dates at which time I would be allowed to terminate the service without having to pay the early termination fee. My MAIN concern and my actual reason for calling Verizon Wireless is because I have been placed on Social Security Disability; I am unable to work, and I SIMPLY wanted to have a representative look at my account and tell me what I could do to reduce the amount I pay each month. The young man told me that the termination of the mobile pac would reduce my monthly bill by $50.00, bringing me from approximately a $300.00 monthly bill to a $250.00 monthly bill. Though this was still a pretty hefty sum for me to pay each month out of the $1700.00 I receive, in disability benefits, I decided this would at least provide me with some relief. The representative then told me I was eligible for upgrades on two of the phones of the four I have on my account. I discussed the Samsung Galaxy five which was being advertised for $199.00, but I decided I was not willing to upgrade at the pricing. Then, I was told I could get two Samsung Galaxy four phones for $99.00; I would also receive two $50.00 Visa Rebate Cards which I could use to apply to my bill in order to actually get the phones for free. Since the phones would actually cost me $0.00 dollars, I agreed to upgrade to the Samsung Galaxy 4. Upon going with the Samsung Galaxy 4 and signing on to an additional two year contract, the representative told me he could save me even more money on my monthly bill if I would change from my current family plan to the new family plan which offered more features and greater data service, unlimited minutes, and unlimited text messaging. The young man told me this would reduce my monthly payments from approximately $250-$270 a month to somewhere in the high $100 to lower $200 dollar range. As any individual who suddenly finds himself or herself in a situation which creates financial hardship due to a reduction of one's monthly income from $3,300.00 per month to $1700.00 per month, I trusted the individual who sold me the service because I desperately needed lower costs in order to meet my monthly obligations. I was not given the specifics of proration of my account; I was simply led to believe changing to this new plan would be a much greater means of reducing my bill. When I receive my bill for the May to early June billing cycle, I was absolutely floored to discover the amount due to Verizon was over $600. I immediately called customer service and explained why I had called and how my understanding of what was sold to me would create a much more manageable monthly amount due. In addition, there were charges for the two new devices, and I had already received the Visa cards and applied the $100 to my account with the belief that doing so would place me at the much reduced bill. This time I spoke with a representative who was an incredibly kind and understanding representative. He was able to get permission to reduce the amount owed by $300, but somehow, I still owed a great deal more. At that time, the proration of my old plan and my new plan was revealed more fully to me, and I was beyond outraged. I did not speak harshly to this understanding young man because he told me it was not within his authorization to remove proration charges; however, he said he would speak to someone with more authority to see if the misrepresentation of the truth to me could be removed. When he returned to speak with me, he said I am sorry Mr. Sullivan, but my supervisor will not allow the removal of the proration. At that time, I asked to speak with someone with more authority, and I was told Verizon did not allow escalation to a higher level at the initiation of a customer issue; however, he could and would put in my request for a supervisor with greater authorization abilities to call me...as I specifically requested. I was told I could expect a call in the next 24 to 48 hours. Guess what?  NO CALL. After a few days, I, again, used MyVerizon to see if the reductions were applied. Again, NO. I gave Verizon several days to apply the reductions, but nothing was done. I told Verizon to stop my automatic payments until we could come to some resolution regarding this misrepresentation of the truth to a customer, me! Again, I placed a call to Verizon, spoke with representative #3, explained my situation again, and again requested a call from someone in a supervisory position to call me for further discussion regarding the misrepresentation of service which I was sold. IF my primary objective in calling Verizon INITIALLY was my very REAL need to lower my cost, what ****** fail to see I am now in a situation which I creating tremendous financial stress for me. I paid $200.00 at online to make an effort to show willingness to pay, and I continued to await the call from a supervisor. Over three weeks have passed, and I still have not had anyone from Verizon make any attempt to reach out to me. I have always made my payments on time in the past; I signed up for automatic withdrawal of funds from my bank in order to make sure I was never past due, and this is the way I am treated. I will continue to pay what I can pay due to my very limited funds, and I will continue to demand a call from someone who has the authority to adjust my bill to the amount I was promised and I expect. Today, I receive my statement for June 6th to my July due date. Guess what? My bill has NO adjustments, and Verizon is still billing me over $600.00 for the current billing cycle. My issues will be addressed one way or the other because there are other options I can take against Verizon. Social Media is a powerful tool which I can use on a daily basis to warn and to guide potential Verizon customers away from the incompetence, the misrepresentation of the truth, and the multiple failures of the companies upper management to take the time to call me. This is outrageous and this is unacceptable. PICK UP THE PHONE AND CALL ME! Do not promise customers a service for which I have also found to be yet another way to skirt the issues many customers' request. I am not threating anyone at Verizon; however, I am completely dedicated to following through with daily notifications to Facebook followers warning them of the manipulation of customers and the inept supervisory and upper-management's failure to follow their OWN promises to honor to its customers. I encourage any and ALL Verizon customers to flood social media with warning so corrupt polices and misrepresentations which are a DANGER to Verizon customers. We DO NOT HAVE TO REMAIN VOICELESS. As customers, we support Verizon's profits. I will not sit idly by and let this foolishness and these lies to go unaddressed. I expect to get precisely what I was promised...AND NOTHING LESS!

        I understand how important it is to be on the correct tsull82751 and stay within your budget, I apologize for the problems you had while contacting us about the plan. We want to make sure we resolve your concern as this is unacceptable; if you were promised a call, you should receive it. Please follow me back and send me a Direct Message so I can review the details of this. Here are our plans http://vz.to/1qUByL2 , which is what we offer and can honor. I look forward to your message. 
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • Time capsule POS! stopped working after a month and no ability back up data for 71 days now. Apple never returned my calls!

    Does anyone have a better suggstion than waiting for apple to return my call? 71 days with no back ups and my new 2T unit stopped woprking after a month and living in the Turks & Caicos Islands there is no locoal support (I bought the unit from APple in Miami) According to the diagnostic tests I ran the unit is shot and needs replacing.. Wireless works fine though.. Seems to be a common problem with this unit. Would ahve been better off with my old airport extreme, I ahve had for five eyars, but it no longer hs enough capacity.

    Does anyone have a better suggstion than waiting for apple to return my call? 71 days with no back ups and my new 2T unit stopped woprking after a month and living in the Turks & Caicos Islands there is no locoal support (I bought the unit from APple in Miami) According to the diagnostic tests I ran the unit is shot and needs replacing.. Wireless works fine though.. Seems to be a common problem with this unit. Would ahve been better off with my old airport extreme, I ahve had for five eyars, but it no longer hs enough capacity.

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  • Ios 8 Bluetooth Sync with My Ford Touch issues. Phone calls????

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    This won't help you fix the problem but may help narrow it down. I have a 2013 Ford Fusion that has been updated to version 3.6 and my iPhone works with it. I don't have an iPhone 6 to test it but it does work with an iPhone 5s which is running iOS 8.

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