Trackpad on 2011 i7 MBA has stopped working twice and won't work again until I do a hard reset. Battery is not hot. MBA is 2 weeks old. What's up, Apple?
Twice, shortly after turning on my MBA from a restful night's sleep, my keyboard and trackpad have stopped working. Works fine after a hard reset, but considering this baby is brand new, it shouldn't be happening.
I am in law school and don't have time to leave my MBA with applecare.
HELP!
hello, i have the same problem with my mbp. and you should first shut off your MB. then when is complete off plug in your charger and hold shift+option+command+power and within 10 second you will see the front led flash 10 times more or less and your MB will restart and it should work normal
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i am overseas and bought facetime and it has an internal error and won't work. I'm ******. Any Input to fix this
http://support.apple.com/kb/TS3281
Assuming you want Apple to look at iPhone without a charge a good way to
start is to show you have tried the standard troubleshooting as I
suggested.
These are described in the user manual and even under warranty
the genius bar will expect these to have been tried before they spend time
looking at an iPhone as normally these steps fix most issues
However it is up to you
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
I bought an iPhone at september 2011 but it has been replaced twice, and the last time it was replaced was on February 2012... My question is till when is my warranty activated ???
Your 1 year warranty starts the date of purchase of the original device. If the device is replaced that original warranty stays the same on the new device. Each replacement does come with a 90 day warranty. So if you're out of that original 1 year warranty... you will be covered for atleast 90 days on your replacement device.
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iTunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email address, and emailing itunes tech support. I am curious as to how many others have been experiencing the same issue. When I googled the error, it seemed like it was happening extremely often with many people.
We all love their products, but they always come with a lot of issues and horrible customer support.
My apple Id is [email protected]My Iphone 4 is telling me the same thing and I believe I figured out what the problem is. I had some fraudulent charges on my itunes account, so I call my bank and disputed the charges. Right after I did that, I started getting the message "Your apple ID has been disabled." I just realized today that the charges are not fraudulent, they are "in app purchases." One of my daughters downloaded the game Top Girl which is FREE, but in the game Top Girl you use money in the game to purchase things. It just so happens that the money you use to purchase things is real money MY Money!!!. My daughter thought she was using play money in the game and had no idea she was using real money. She spent $106.00 buying stuff. Now I have to call the bank and tell them to release the hold and pay Itunes. I'm hoping this solves the problem. Here is the link to learn how to disable "in app purchase" on your iphone or ipad.
http://www.ikidapps.com/2010/12/parents-avoid-accidental-app-purchases-how-to-tu rn-off-in-app-purchasing.html -
Iphoto has stopped uploading photos and frozen. I have paid online for the book - what to do?
Hi there.. iphoto has stopped uploading photos and the programme has frozen on me. It assembled the book (step 1.), then did not complete the upload (step 2). Prior to these steps I provided my C/C detals and paid for the book. i had to Force Quit the iPhoto app, and now wondering what to do!? If I try to buy the book again, then it asks for my C/C details...
Did you get a confirmation email from Apple? Click on the Store button at the top of this page and use the Account ➙ Track a Purchase link. That will tell you if they received your book. Apple doesn't charge the card until it is shipped. You can also check with your credit card company to see if there's been a charge from Apple.
Try previewing the book by Control-clicking in the background of the view all pages in iPhoto and select Preview Book or Save Book as PDF:
If that process fails then there's a work around for it. Boot into Safe Mode and preview the book again to make sure you can get a PDF of the book. If you can then order the book while still in Safe Mode. Save the PDF file to compare with the printed book. If the PDF file is satisfactory the printed book should match it.
What size book are you ordering? Xtra large?
OT -
My iMac (Intel) has stopped writing DVDs and CDs - what do I do?
My iMac (Intel) has stopped writing DVDs and CDs - what do I do first?
You can try one of the CD/DVD cleaning discs but I doubt it will work. Your superdrive has probably failed.
you can have Apple replace it, for around $120, or buy any brand external DVD drive that connects by USB port and it will work with your Mac. Most cost around $30. -
Why am I receiving the "Unfortunately, Messaging has stopped" error message and how do I fix it?
Why am I receiving the "Unfortunately, Messaging has stopped" error message and how do I fix it?
I am so upset. Please read my messages from my postings. This has nothing to do with SIM Card, Hard Reset, Apps, Google Gmail Account, nothing. I have gone thru all of this and NOTHING has fixed this. I went to the store today and spoke to the manager on duty. He said he had to try and duplicate the problem before he could help me. I showed him "screen captures" I did, told him it's out here on the board, etc. etc. Needless to say I ended up coming home with the same phone, "he" erased the phone and started over again. Well guess what, it's not a error with "MY" Gmail account being corrupted because if that is the case Mrs. Hayden14 has a bad Gmail account too. If you guessed it, the phone just crashed again! I was able this time to capture a report with ALL the history in it and saved screen captures to PROVE to him this is not a joke. Even the report says "Crash". This time it was something else I don't even or ever have used. I have also wasted over a day , yes a full work day on this without question.
I have had to get the run around for the last day. This is totally ridiculous, including them putting me on hold for 55 min. Oh, that's another funny story. Anyways, tomorrow morning I am going to the Verizon store one last and final time and I hope they decided to do the right thing and give me a phone that does not crash and works. It would be handy at work for me, especially where I work at. I hope hope hope someone listens to and helps me. I would love for them to see me walk in, take my phone and say to me were going to get you another phone, hand it to me, see if it works and prove it's the device. I don't hear anyone having this issue on other phone types so sounds like its the phone type.
I have had 3 phones now in the matter of 2 weeks. I am sure the FedEx charges will add up to a cost of a new phone at some point and start to outbalance your requirement to give me the same phone when it has the same problem.
Can't wait to see what happens tomorrow. -
My IPad2 has a black screen and won't turn on. It worked perfectly last night and it is completely black this morning. It is fully charged.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?
I know what your'e going through, Gary. OSX 10.6.7 is an absolute disaster. Since I upgraded, I've had problems in FCP, Logic, Garageband, even issue dealing with peripheral hardware like external monitors.
Before 10.6.7 my system was running fine.
I've brought this up with Apple repeatedly. They smile and shrug. They've been helpful resolving the issues, but none of them has been easy to solve. I have spent days, dealing back and forth with tech support, sending logs, etc., before solutions have been found.
I wish I could give you an answer to your question. My only guess is that Apple has totally dropped the ball on this one. In the future they should provide a disclaimer when they offer an upgrade. Something like: "Caution: all of your software may not function after this upgrade. But go ahead, you'll feel cool that your OS is the latest thing."
As someone who has been with Apple for close to 25 years, I'm disturbed by what appears to be an increasing sloppiness in their work. This is especially disturbing when you depend upon their system to make your living.
Good luck.
david -
My mail (hotmail) has stopped receiving emails and keeps saying the IMAX server username and password is wrong when I haven't changed anything?
Hello ,Marshyy96
That is not good, lets see if we can get your email back up and running again. Take a look at the article below to go over the settings to just make sure nothing is out of the ordinary. You may end up needing to remove the email account and add it back in.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G. -
My macbook pro is running 10.10.1 and has stopped syncing reminders and calendar events to iCloud.
My macbook pro is running 10.10.1 and has stopped syncing reminders and calendar events to iCloud. Changes made to iCloud directly DO update to my machine, so the communication issue is one way only. When I make a change to the calendar or reminders on my machine, it will often bog down and run slowly. I have done several trouble shooting steps without result. these include:
Restarting my computer.
Running Disk Utility diagnostics for both permissions and disk verification.
Checking that my internet and network is working.
Checking that I am properly logged in to iCloud with my ID on my machine and that I have set everything to sync.
Checking my iCloud settings to stop syncing Reminders and Calendars and then setting them back to sync again.
Any suggestions?1. Calendars in the On My Mac or On My iPhone/iPad/iPod category, and calendars that sync with other network services such as Google, will not sync with iCloud.
2. Back up all data, then take all the applicable steps in these support articles:
iCloud: Troubleshooting iCloud Calendar
iCloud: Advanced Calendar and iCal troubleshooting
Nearly all sync issues should be resolved that way. Please make sure you've taken all the steps and tested adequately before continuing.
3. If there are any calendars on your Mac that you don't synchronize with iCloud, export them by selecting them in the calendar list and then selecting
File ▹ Export ▹ Export…
from the menu bar. Quit Calendar.
4. Triple-click anywhere in the line of text below on this page to select it:
~/Library/Calendars
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder selected. Move that folder to the Desktop.
5. Launch Calendar. Your calendars will initially be gone, but they should resynchronize with iCloud. If they don't, uncheck the boxes marked Calendars and Reminders in the iCloud preference pane, then re-check them.
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*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
My DVD Player in my MabBook Pro, System 10.8.2, has stopped accepting discs and is no longer recognized by the DVD driver. I purchased an external Blue-ray Disc player/writer. It is a Samsung. I downloaded their driver so the drive shows up on my desktop. But how do I switch the DVD player over from my internal to my external drive?
In addition to RRFS's advice, please post in the correct forum. This forum is for iMac's, you mentioned you have a MacBook Pro. They're similar but still pretty different hardware.
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Try http://www.microsoft.com/mac/support.
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I had asked them to replace the laptop as this has been happening repeatedly and seems to be something with the laptop
otherwise why should every battery they put swell ?
This is the third time this has happened. And now they refuse to replace the battery or the laptop also.
What is the solution?Make an appointment at the Genius Bar of an Apple store and press the problem. Elevate to store manager if necessary. Maybe the charging circuits are defective resulting in overcharging which is causing the battery problem.
Apple Retail Store - Genius Bar -
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