TrackPad Useless

Hi,
After installing the trackpad update and spending 12 hours with the new MacBook Pro 2.53GHz, I have discovered that the trackpad is useless. The 2007 MacBook Pro 2.4 trackpad is far superior for detailed work.
The trackpad is so large and needs to fall so far to click that it is impossible to do any fine work with this device. I tried enabling the "Tap to Click" feature. However, it is very difficult to use it for inserting into text or doing any precision work. In addition, I found I was accidently moving files into folders with this setting. This new trackpad is like controlling my car by slamming the trunk. It is a very poor design.
I attached a mouse so that I could finally use the MacBook Pro. The problem with this is that one of the basic features that any notebook should have is an easy to use trackpad or trackball. I love Mac OS X but the Late 2008 MacBook Pro trackpad design seems to be a fatal flaw.
It looks like I will return the late 2008 MacBook Pro and stay with my 2007 model unless someone here has found a way to get the trackpad to work reliably.
Thank you!

I agree, it's not great for precision work. I went out and bought the bluetooth Apple mouse. Pretty cool. I think the trackpad is good for web surfing, email and the like. Forget trying to work in IMovie and Photoshop.

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    [ 2723.850827] Hardware name: System manufacturer P5K/P5K, BIOS 1006 03/05/2008
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    [ 2723.850922] crc_itu_t ahci pata_jmicron libahci libata scsi_mod ehci_pci uhci_hcd ehci_hcd usbcore usb_common [last unloaded: btusb]
    [ 2723.850931] CPU: 1 PID: 1692 Comm: kworker/u9:0 Tainted: P W O 3.12.0-1-ARCH #1
    [ 2723.850932] Hardware name: System manufacturer P5K/P5K, BIOS 1006 03/05/2008
    [ 2723.850937] ffff8801afc944c0 ffff8801a5239d40 ffffffff814ebffb ffff8801a3837000
    [ 2723.850940] ffff8801a5239d50 ffffffff814e95a6 ffff8801a5239e58 ffffffff814f15df
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    [ 2723.850947] Call Trace:
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    [ 2723.850964] [<ffffffff81018245>] ? show_stack+0x25/0x50
    [ 2723.850967] [<ffffffff8107db4c>] ? process_one_work+0x1ec/0x450
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    [ 2723.850973] [<ffffffff8107e578>] worker_thread+0x1c8/0x3a0
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    [ 2723.850980] [<ffffffff81084e60>] kthread+0xc0/0xd0
    [ 2723.850983] [<ffffffff81084da0>] ? kthread_create_on_node+0x120/0x120
    [ 2723.850986] [<ffffffff814faafc>] ret_from_fork+0x7c/0xb0
    [ 2723.850989] [<ffffffff81084da0>] ? kthread_create_on_node+0x120/0x120
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    [ 2723.861826] Hardware name: System manufacturer P5K/P5K, BIOS 1006 03/05/2008
    [ 2723.861831] Workqueue: hci0 hci_rx_work [bluetooth]
    [ 2723.861833] ffff8801a3837000 ffff8801a5239e20 ffffffff814ebffb ffff880037f19d80
    [ 2723.861837] ffff8801a5239e68 ffffffff8107dd07 00000000a3837000 ffff88018ccc1500
    [ 2723.861840] ffff8801a3837000 ffff8801a3837018 ffff880037f19db0 ffff8800ca8c88b0
    [ 2723.861843] Call Trace:
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    [ 2723.861853] [<ffffffff8107e4d1>] worker_thread+0x121/0x3a0
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    [ 2723.861859] [<ffffffff81084e60>] kthread+0xc0/0xd0
    [ 2723.861863] [<ffffffff81084da0>] ? kthread_create_on_node+0x120/0x120
    [ 2723.861866] [<ffffffff814faafc>] ret_from_fork+0x7c/0xb0
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    [ 2723.861920] crc_itu_t ahci pata_jmicron libahci libata scsi_mod ehci_pci uhci_hcd ehci_hcd usbcore usb_common [last unloaded: btusb]
    [ 2723.861929] CPU: 1 PID: 1692 Comm: kworker/u9:0 Tainted: P W O 3.12.0-1-ARCH #1
    [ 2723.861930] Hardware name: System manufacturer P5K/P5K, BIOS 1006 03/05/2008
    [ 2723.861935] ffff8801afc944c0 ffff8801a5239d40 ffffffff814ebffb ffff8801a3837000
    [ 2723.861938] ffff8801a5239d50 ffffffff814e95a6 ffff8801a5239e58 ffffffff814f15df
    [ 2723.861941] 00000000000144c0 ffff8801a5239fd8 ffff8801a5239fd8 00000000000144c0
    [ 2723.861945] Call Trace:
    [ 2723.861948] [<ffffffff814ebffb>] dump_stack+0x54/0x8d
    [ 2723.861951] [<ffffffff814e95a6>] __schedule_bug+0x4d/0x5b
    [ 2723.861955] [<ffffffff814f15df>] __schedule+0x93f/0x950
    [ 2723.861958] [<ffffffff81016f70>] ? show_stack_log_lvl+0xd0/0x1c0
    [ 2723.861962] [<ffffffff81018245>] ? show_stack+0x25/0x50
    [ 2723.861965] [<ffffffff8107db4c>] ? process_one_work+0x1ec/0x450
    [ 2723.861968] [<ffffffff814f1619>] schedule+0x29/0x70
    [ 2723.861971] [<ffffffff8107e578>] worker_thread+0x1c8/0x3a0
    [ 2723.861974] [<ffffffff8107e3b0>] ? manage_workers.isra.23+0x2b0/0x2b0
    [ 2723.861977] [<ffffffff81084e60>] kthread+0xc0/0xd0
    [ 2723.861981] [<ffffffff81084da0>] ? kthread_create_on_node+0x120/0x120
    [ 2723.861983] [<ffffffff814faafc>] ret_from_fork+0x7c/0xb0
    [ 2723.861987] [<ffffffff81084da0>] ? kthread_create_on_node+0x120/0x120

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  • Trackpad Failure for no Known Reason - Should Apple be Held Accountable?

    About a week and a half ago while using my MacBook Pro, purchased December 31st, 2009, I began experiencing intermittent erratic trackpad behavior.  Untouched, the cursor would move across the screen and even opened Garage Band on its own.  I was unable to use the trackpad due to this, as the cursor would jump around causing me to select things unintentionally.   I attempted restarting, cleaning the trackpad, cleaning my hands, etc.  The only way I was able to use the computer was by plugging in a USB mouse and selecting the option of turning the trackpad off when a mouse is present. 
    I began searching the discussions on here to determine what may be the problem at hand.  I hadn't spilled anything or mishandled the laptop in any way, so that was not to blame.  I came across discussions of battery swelling disrupting trackpad operation and thought it seemed possible.  Not wanting to attempt a diagnosis on my own, I called customer service.  The woman I spoke with said it didn't sound like a software issue as the mouse did not behave in the same manner.  She did tell me that because my phone support had expired I would have to pay a fee to receive any troubleshooting help.  This infuriated me - a company not willing to help a customer troubleshoot via the phone???  Mindy informed me that I could take it to the nearest apple store (over an hour away, might I add) and see if they could be any help.  She set up an appointment for me the next day at 3:00. 
    At the Apple store, I checked in with a man whose role was not entirely apparent to me; he seemed disinterested in the swarm of people in the store and more focused on looking important with his iPad (A sales rep. had to tell me that he was the one I would need to check in with - I don't even think Mr. iPad made direct eye contact with me during this process).  After I was paired up with my designated  "Genius" I informed him of the problem, and what I suspected it might be.  He turned the computer off and back on running his diagnostic tests.  Nothing seemed to be out of sorts, so he took it to the back to inspect the innards of my beloved MacBook Pro.  He came back a few minutes later, and told me the battery looked fine, and that everything else looked fine as well.  He then told me that the trackpad itself must be to blame, and that it would cost me 50 some dollars and an additional 30 something for labor.  I asked why the trackpad was malfunctioning, as I had taken good care of my computer.  I was informed that sometimes trackpads stop working.  Sure, they may stop working, but not on a computer under two years old that shows no signs of mishandling!  I told him I shouldn't be expected to pay for this due to this reason.  He told me that he couldn't waive the parts fee and that IT WAS A CHEAP REPAIR ANYWAYS.  I was appalled and told him that actually, $50 is a lot of money to me - the computer was a gift and I don't take $50 lightly.  He backtracked, saying that in comparison to other repairs it was cheap.  I asked to speak with his manager, who came out and told me the same thing.  They would waive the labor fee and charge me for the part.  The labor wound up taking about 15 minutes - definitely not justifying the cost of the "labor".  The final paperwork I received stated:
    Issue Verified:  No
    Known Liquid Damage:  No
    Issue:  Trackpad tracking issues
    Steps to Reproduce:  Checked at the bar
    Proposed Resolution:  Replace trackpad and waive labor
    Cosmetic Condition:  Minor scratched and abrasions
    Seeing as how a laptop is useless without the mouse, and the fact that I have no car and had to get a ride for the over-an-hour trip, I really had no choice but to have them replace the trackpad.  I am, however, FURIOUS that I was made to pay for a new trackpad when I had done nothing to cause the first one to fail.  I thought that when you purchased a MacBook PRO that you were purchasing a top of the line product "DESIGNED TO LAST...FOR A LONG, PRODUCTIVE LIFE".  No one in their right mind would shell out over a grand for a machine designed to last...less than two years!  I have babied this computer and rarely ever take it of the house - solely because I did not want to make a stupid mistake and ruin a very expensive, very important piece of equipment! 
    I am wondering if Apple is ever held accountable for these sorts of issues?  In the case that a piece of hardware malfunctions on an otherwise pristine computer with no known reason, should Apple be obligated to fix the part?  As Apple states that their products are "designed to last for a long, productive life", shouldn't they be required to fix problems like this?  Isn't that false advertising?  I wasn't even given a real reason as to why my trackpad failed!  Also, if the trackpad has a manufacturing/design error, Apple should be required to replace this for me - warranty or not.  (After over a month of calling about a problem with an iPod out of warranty for over a year, I finally found a rep who recognized the manufacturing error presented and had it repaired, free of charge). 
    Has anyone else had success in holding Apple accountable for this on a product that is out of warranty?  If so, I would love to hear about it - I am going to be writing Apple a formal letter of complaint and would like to know if anyone has had them own up to the problem, along with the case #.  Also, does anyone know what could have caused the trackpad to malfunction in the first place? 

    This is going to be a hard argument and you may not like the answer.
    Were you ever offered the AppleCare extended warranty when you purchased your MBP? Like you said above ..its a "Pro" model and it should have good quality parts.  Believe it or not the MBP is very well made.  However, like all stuff we buy it there is a chance it breaks.  Unfortunately you had a failure.  There isn't much you can do when you purchased the MBP you were made aware of the one year warranty and were giving the option to extend the warranty through AppleCare.  Thats the arguement that Apple is going to make. 
    If I were you I wouldn't write a angry letter to Apple.  If you write a reasonable letter that expresses your concerns over the quality of the Apple product you will be suprised what you may receive rather then writing a angry blast of their company.  Basically write the letter step away from it for a couple hours reread and rewrite it.

  • Trackpad option not showing up when controlling AppleTV with iPad

    I just linked my iPad with my apple tv (1st gen). I´ve been controlling my Apple TV with my iPhone without any problems. Connecting the iPad was not a problem. But when I launch choose AppleTV within the remote app, I just get access to my library. The trackpad option does not show up. Without the trackpad, the remote app is useless. Anybody had this problem or know if there is a solution? I have watched a few videos on youtube, but I never got the original choice between how to controll my Apple TV, and the trackpad icon does not show up in the buttom right corner.

    A few days after I had my problem, I tried again - and everything was working!  I had not done anything in the meantime.  It is possible I restarted the iPad, but I did not at least make a manuall restart of the Apple TV nor my airport.

  • Magic trackpad and iPad?

    This may be too soon to ask but does anyone know if the new magic trackpad will link to iPad?

    To introduce the trackpad or a mouse as a pointing device should be rather simple. Compare the Wacom Bamboo pad. It maps the screen onto the pad, so that pointing at the pad has the same effect as pointing at the screen. The same should be possible with the magic trackpad. The cursor has little to do with it, but of course there are many apps that have one (webform, pages,...). I think it is an omission that we may link a keypad to the iPad but not a pointing device. Without one the docking station is quite useless.
    Message was edited by: DrDousa
    Message was edited by: DrDousa
    Message was edited by: DrDousa

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