Training complete even though quiz failed

Another question: I've uploaded a course with quiz to our
LMS. When someone fails this Training the LMS generates a mail
stating training completed, despite the failure.
The LMS thinks that becuase all questions were answered now
the course is done. Anyone any suggestions on how to fix this?
Thanks,
Charlie

The situation you're describing is technically not an error.
The user got to the end of the course, so the training has in fact
been completed.
If you want the LMS to report complete only when the course
has been completed AND passed, take a look at your LMS settings and
see if you can configure that behavior in the LMS.
If not, you could try playing with the Captivate Quiz
preferences to change how the score is reported. Make sure it's
reporting the score as a number or percentage, rather than
complete/incomplete. The exact setting (or combination of settings)
will depend on what types of values your LMS can/will accept.
As a final resort, a search of the e-Learning forum here
should unearth some workarounds folks have posted that hack the
Javascript code used for reporting to only submit completion
information when the user has passed.
Regards,
John

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