Transportation group at delivery header

Dear Friends,
while creating the delivery from some of the plants transportation group not determined at delivery header level, but i can find the same at item level.
Can you please let  me know how it gets determined at header level, if there is any specal setting required.
customer is  having the shipping condition
Material is having the transportation group
route is determined properly..
the only the proble is transportation zone at delivery header level.
can you treat this one as top prioiry and let me know.
thanks
Raju.

if it there then only it gets determined at the dlivery item level
I know very well this but wanted you to check whether any deletion is made in the meanwhile. 
for few of the cases it is working fine
What those few cases are ??  Different delivery type ??  Different Material code ??  You need to analyse this and compare in your system.
thanks
G. Lakshmipathi
ps: spell the name correctly

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