Trick to talk to real engineer
I have a chronic upload speed issue, I am fed up with technicians that don't understand basic computers and technology. I have valid data (packet captures) that show my problem clearly but I can't get anyone from support that knows what a packet capture is. It seems everyone is scripted to do the following in order reboot router, reset router, reboot ONT, replace router, replace ONT - then blame the customers computer since there cold not be any other issue.
I cant get a technician to even acknowlege the retransmit issue, the concept sems foreign to them. They seem to just bounce around between somewhat sound albeit simple troubleshooting to more complex topics but using dated knowlege like rwin adjustments that made sense on XP but not on modern OS's that auto scale these things. I have went along with every recomendation, every random tool to "optimize" settings that I have been pointed to etc.
I feel like in the right hands there would be a simple solution to this, I just dont know how to run the gauntlet to get there. The techs on th ephone say I cant speak to higher level engineers, only the field techs can do that and the field techs while good at their job overall are not so good at computer technology - the mention of a packet capture just gets me blank stares.
Also worth reiterating that download is impecable, no issues at all acheiving above adtertised speed from any reputible site (eg google drive or dropbox).
Similar Messages
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I'm looking now for 30 minutes without finding a phone number to call. By pressing the SUPPORT button and then with a click on CC > Contact > Decisions to buy > Need further Help? Please contact us > a window opens saying "Ask the community". Well, here I am. It's a shame that nobody is available by phone. The FAQ's are not 100% satisfying and the question I have is not mentioned. Please, if somebody knows the phone number for Switzerland I really would appreciate. THANX!
Hi, Atul
Thank you for your answer. I use now for almost 16 years Adobe products and would inform me about the possibilities to switch to CC. We are using multiple computers in different countries. Does my wife need to have a separate account or can I buy a full license and we can use all the software we need on all our computers? I have 2 accounts. One in Switzerland and a main account in France. If I decide for CC I need at least CS3 software running on one of my computers. What, if I will sign a CC contract with my Swiss account, but only on my French account valid CS software is registered?
I prefer to talk to an Adobe Sales Manager by phone. Why can't I find a phone number on the Adobe website? Why do I need to write in English? The software I use is all in German. Thank you for your help! -
What is a phone number to talk to real person??
I am so frustrated that Adobe doesn't clearly put a contact phone # to speak with a real live support person.
support telefonnummern für den deutschsprachigen raum:
Montag bis Freitag, 09:00-17:00 Uhr
Gebühren für Mobiltelefone können anfallen. Sprechen Sie mit Ihrem Anbieter, bevor Sie einen Anruf tätigen.
Deutschland: 069 500 718 55
Österreich: 01795674844
Schweiz: 0448009581 -
Things an engineer can and can't do
Hi, all. Was hoping someone could help me with some clarification.
I arranged to get BT Infinity installed for my elderly mother who is recovering from a brain tumour and who has very limited mobility. I couldn't be there for the appointment because of work, but the instructions I received simply said to make sure there was a working power supply nearby which there was, so I wasn't too worried.
I rang her during the appointment and talked with the engineer. First of all he wasn't too sure where the master socket was and said he probably couldn't do it today. I asked about him fitting one as part of the service, which I'd heard posted on here before. Then he said it was maybe behind the cabinet that my mum's photos sit on. He said he wasn't allowed to move this.
Now the cabinet isn't particularly big, are engineers not allowed to move any furniture at all? My mum obviously couldn't do it, so I suggested my burly neighbour could do it since I knew he was in at the time and had no problem helping her out.
10 Minutes later I get a text saying appointment was having to be re-arranged. I phoned my mum and the engineer apparently just said that he'd have to come back, wasn't interested in getting the neighbour to help. He didn't even set up a return visit date or anything, the onus seems to be on my mother to chase up this new appointment, nothing has even been posted on her order tracker.
All in all I'm pretty unhappy with the way things went. The engineer seemed like he'd decided he wasn't going to be able to do it as soon as he arrived, first the problems with even finding the master socket and then the furniture.
Is this normal? I do understand health and safety issues but the engineer seemed particularly unhelpful.Thanks for the replies.
The master socket was never actually mentioned when I ordered, it was all done online. The only thing the emails etc said was to make sure there was power available nearby.
The main problem I have is that in my opinion the engineer seemed to think this was going to be a bit of work and was immediately trying to reschedule it. The first thing he said to me on the phone was that he couldn't find/there was no master socket and would need a new appointment, when I had read that putting one in was part of the serviice (and I thought it was behind the cabinet). So it sounded like he was trying to write it off already.
So I mentioned this and he then said he couldn't move the cabinet. I agree you have to be careful in this litigous day and age but I had a neighbour who would do it no problem and it just seemed like the engineer wasy trying to get to his next appointment and had already decided it was not going to happen, pretty shortly after arrival.
I think that on a different day with a different engineer this would have been taken care of, and thats what's so frustrating -
Hello all,
Would like to ask, is there any way in ABAP to create a real-time file(S) exist check let's say in local PC drive/directory?
Thanks in advance!Hi,
1. If you are talking about real time,
then in that case the z program will continuously run (in foreground ofcourse).
It will continually check (eg. every 1 second) for the existence of file - using the FM or class method.
2. In such continous checking, we have to use the timer concept.
3. Below is a program which continuosly
checks for the existence of file
D:\abc.txt
(u can change that file in the program)
If the file is not found (continously) it keeps on
displaying 'File NOT Found'
if found it displays 'File FOUND'
4. Just copy paste to get a taste of it.
5.
REPORT abc NO STANDARD PAGE HEADING.
DATA : wa(72) TYPE c.
CLASS my DEFINITION.
PUBLIC SECTION.
METHODS : run_handler FOR EVENT finished OF cl_gui_timer.
ENDCLASS. "my DEFINITION
DATA timer TYPE REF TO cl_gui_timer.
DATA myh TYPE REF TO my.
* CLASS my IMPLEMENTATION
CLASS my IMPLEMENTATION.
METHOD run_handler.
CALL METHOD timer->run.
PERFORM mylist.
ENDMETHOD. "run_handler
ENDCLASS. "my IMPLEMENTATION
*-------------- Init
INITIALIZATION.
CREATE OBJECT timer.
CREATE OBJECT myh.
SET HANDLER myh->run_handler FOR ALL INSTANCES.
* PARAMETERS : a TYPE c.
*----------- End of selection
START-OF-SELECTION.
WRITE sy-uzeit TO wa.
WRITE wa.
timer->interval = '0.5'.
CALL METHOD timer->run.
FORM mylist.
*WRITE sy-uzeit TO wa.
data : filesize type i.
CALL FUNCTION 'TMP_GUI_GET_FILE_EXIST'
EXPORTING
FNAME = 'D:\abc.txt'
IMPORTING
* EXIST =
* ISDIR =
FILESIZE = filesize
EXCEPTIONS
FILEINFO_ERROR = 1
OTHERS = 2
if filesize = -1.
wa = 'File NOT Found'.
else.
wa = 'File FOUND !!!'.
endif.
MODIFY LINE 1 LINE VALUE FROM wa.
ENDFORM. "MYLIST
regards,
amit m. -
Can Skype be used to talk through a hand held phon...
I have no active phone lines but have Phone jacks but can Skype be used with a normal phone to call someone ? If so how do i set it up?
There is another thread that talk about Real-time programming using LabView. It also covers items such as PDA.
Try the following link:
http://exchange.ni.com/servlet/ProcessRequest?RHIVEID=101&RPAGEID=8&RFORMNUMBER=3&RHIDETAG=TRUE&UCATEGORY_0=_50&UCATEGORY_S=0
Good luck,
JLV -
Happy 6th birthday to my internet woes
-:MY BT PROBLEMS:-
If you wish to skip to the current problem at this precise time feel free to skip down, I just thought if I provide everything then there's a greater chance someone might see the problem. The red writhing contains the current problem. Also I apologise for all the colours but hopefully its less boring than just black and white
Background:
Hello, my name is Morgan Owen. Im a 17 year old student living in the countryside in Bedfordshire.
I am making a post about the problems I've been having with my broadband. I have tried a lot to fix them and I am starting to get very upset and frustrated over it, and rightly I believe as I'm not exaggerating in the title, so I have decided to make a complete log of my problem in an attempt at keeping my sanity. I also know this is long but i want to get everything down and i have tried to format it as well as possible.
As for me although not majoring in networking I have taken some very beginner courses in networking at an attempt to understand the set-up of the internet and my background is deeply intertwined with technology and computing. I have tried to learn as much as I can and apologise if im wrong about any points that i raise as i do not profess to know everything but I do at least feel I have at least some competence when it comes to technology and the internet.
I will say here I am not the actual bt account holder, however i am his son and act on behalf of him as he was suffering from stress from dealing with it.
The Problem With My Internet:
Set-up
My house is strange in the fact we have 2 connections, we always have and it has never been a problem. at one end downstairs we have a AOL connection point and it is ok. its at a steady 1-MB connection which is by no shot of the imagination good but its stable and considering where I live acceptable and usable. My Bt connection point is at the other end and is completely separate.
We have changed several things over the years and only recently in the past (roughly) two and a half years got a bt homehub. we origionally had one of the older ones and it was linked directly to the acess point. It provided wirless for 2 computers and a laptop.
However, on a recent occasion I got told by an engineer that the root of my problems was almost certainly the homehub as it was old and known to have problems. this prompted us to get a new one. We found the only way to get a new router despite and engineer saying we needed one and writing it up in his report was to enter into a new contract. This would mean a new 12 month more expensive contract in order to get a piece of bt kit that was apparently bad. We did so under the spoken conditions it would work as intended and we would receive our proper connection speed.... it didnt work. This means now our set-up is slightly different and we use a bt 2.0 A home hub.
This home hub has been in a lot of different set-ups. in each case the home hub was left for roughly 4-5 days to allow for stabilization. I have tried having it directly linked to the connection point, moved higher, lower, closer, away from electrics, reset it, into the master socket, at different settings and any advice given to me about placement. I am sure you can sympathize however that waiting 4 days every time to check if its made a difference is excruciatingly grinding on the nerves of a student.
I have over the course of our problems with the internet had 3 engineers round my home who have verified the set-up is ok and correct, I have done as much reading as a slow internet allows on proper setup, have had 2 friends who are in there final year studying network maintenance look over it and a independent specialist. They have all found slight fault or things that could be deemed "non textbook" but nothing that makes a slight difference to performance.
Problem
History
(at this point I would like to also say I'm only 17 so the past 6 years is a large chunk of my life so my sincere apologese I cant provide exact times or years)
We have never had super fast broadband. We live in a part of the country that is just never going to be considered commercially viable to upgrade the line quality. That is mildly annoying to me but i can see it makes complete business sense. From the start we received around a 1MB connection which was a little slow to do things but was relatively stable. Since then we had irregular crashes but nothing too serious. untill.... the internet wouldn't work at all. for about a week we were stuck without a connection waiting for a engineer to try and fix the line. When he arrived he said the wires had been broken or i cant really remember but said he could just switch it over to another line that was leading to our house. This surprisingly worked with only a few occasional hiccups. and also to my great surprise we were getting 2MB's or more! however there would be problems and when it went slow it would be slow for about a week and a half until it would resume. although inconvenient this didn't seem to be a problem as it was only occasional.
After a problem with the next door neighbours phone line about half a year latter a engineer concluded there was some faulty wiring in the box outside our house causing us to sometimes hear each others phone lines? (information goatherd from neighbours not the actual engineer) but this was resolved as far as i can tell.
Now after this and in all honesty im not sure of the time span, is when all the major problems started..
The current problem
I recently have found out we had our line switched from a set 2Mb's to a (I forget the name however it was explained to me as a line that will transfer as fast as the quality allows) line and i recently havce come to suspect that was the start of our real troubles.
We started having week after week of poor connection. And I would like to make this clear, to most my friends the max we've ever had (4MB's is a poor connection) but when I say poor I mean around 0.07MB's. The lowest being around 0.03MB's which meant anything on the net was completely and utterly unusable. The other AOL line wasn't effected so i left it and decided to try and sit it out. after a few weeks it went up to around 2.5MB's which was amazing! i could actually watch videos! I was ready to sing Bt's praises at actually trying to better our internet despite the fact we live semi remotely.
However the next morning it had fallen to 0.1MB's again. This remained the pattern of events with an extended period of in all honesty unusable internet speeds and then a small window of around 2-3MB's. This is when I started ringing Bt. Im sure many of you know as a company Bt can be frustrating to get help from and constantly try and offer you stupid advice. after a few weeks of going through "please check your router is plugged in" and "sir please note that speed tests can be effected by the performance of your computer" I was getting fed up but finally managed to get a engineer sent out.
Engineer visit one (well one for this current problem): Unfortunately I was at school so couldn't actually talk to him. I had to wait about half a week and on arriving back from school the day he came was met with the same poor internet. My mum had told me that hed shown her there was no problems and he'd climbed the pole outside and checked the internal setup and it had all been fine. This unfortunately had been one of the short periods of good internet we received so despite missing it the engineer had come at the rare time we were getting a speed above 1MB. he wrote a report and told us to check some things if it ever came back and left.
I got back on the phones after realising it hadn't worked and was back on the phones to bt asking if they had another solution. It was confirmed there was a problem and they'd try to resolve it. It was at this point i decided to do some research of my own. but before finding anything of use was rung by bt and told my internet would be fine in 3 days and 18 hours (allowing a stabilisation period). and i thought that was it they'd fixed the problem, done.
3 days 18 hours passed and it did work again, for about 3 days. then fell to a pathetic 0.13Mb's. This was about the point I started losing faith so asked my friends and finally a independent specialist for help. none could find anything obviously wrong with what they had access to except when a friend was looking at my ADSL stats he pointed out a straneg thing.
my downstream was 3000kb/s yet i was getting an actual speed of 0.13Mb/s. I didn't know what this meant but was told it wasn't right and on my behalf he was on the phones to BT. after relaying the obvious problem, The people call centre decided to send another engineer over.
Engineer Visit Two: I insisted on staying so I could talk to the engineer this time as I was keen to understand the problem. He turned up on time and was very pleasing and over all very nice and helpful (which bt, if any one from bt is reading this is one thing you do very well, your engineers are very nice ^^). However the first thing he did was check the line and literally turned to me shocked and said "Your lines fine, it says you've got over a 3MB connection which is a lot more than most people living around here". I explained that it wasn't what we were actually getting and after trying to actually visit any web page or do anything he realised the extent of my problem. After more time poking around he concluded there wasn't any problems with the line (as he was a bt reach engineer) and so there was nothing he could do, however he did ring the exchange. he asked them to check and found out that my speed had been DE-THROTTLED ,not because of misconduct but because my line quality had dropped and it was trying to preserve connection, and that this automated response might be the reason for the cyclic nature of our problem. Before he left however he looked at the home hub and told me they always had problems with that model and it was most likely the cause of the problem. he then said he'd write it up in a report and we should ring bt to try and get a new one. However as shown above this just locked us into a contract for 12 months for something we didn't need or want =(
I should also say at this point as this particular engineer was shocked to hear it that we very rarely to never had problems with our connection as far as being able to connect was concerned. I play on-line game and own a xbox so would be quite sensitive to sudden disconnections or failure to connect.
After this i decided the call centres were getting me no where so I tried looking for more on the bt website. i am truly sorry to rant, but, honestly for an internet company surely it is a truly terrible idea to make most the resources for people having problems with there internet have to sit and wait for bt's media rich hel sites to load up only be told to watch a video or open an on-line chat or download a bt helper?!??! no helpfull!
anyway, I spent the next few weeks talking to people trying to get help and sending emails to bt or trying to ring them again. I asked all my friends, strangers, people on on line games and forums for there help or opinions but to no avail. I even added some posts here, which although bitter stated what i had gone through recently but unfortunately got some angry responses about not just blaming bt.
a few months went by and I gave up. I was getting winddows of about a day of 3MB internet and then a week of rubbish. I could still just about use msn but that was all. Then on one partually stress inducing night in which i thought it was a good idea to try and play a co-op game online on my xbox i sent another email to bt, and promptly forgot all about it.
This brings us to roughly too about a month ago where I got a phone call from bt telling me the problem should of been resolved, and to my shock it seemed to be! it stayed at 3MB for around a week!!! but then just as hope had blossomed it was massacred by a 0.03 connection speed that made checking my emails difficult.
upset and confused at still having the problem I checked all my adsl stats again. to my surprise the downstream had gone down to 700kbs so at least this time I wasn't taunted by a large downstream! however the same spiking pattern resumed of a day or two of OK internet followed by poor internet, but this time with a changing downstream and connection issues. It will quiet often cut out or say broadband is unavailable. and in short is more unusable than ever.
this prompted another email and to give credit to bt they phoned me several times which i unfortunately missed (was practising for my driving test, which i passed!) but when they did get hold of me they told me the problem had been resolved and i was shocked at once by there efficiently. however after another almost week of good internet it died again. which leaves me here.Current problem description
I have a low (roughly 0.03 -0.3 mb connection) which is inconstant and has a down stream of around 700kb/s. it often disconnects and has a high ping/latency making everything undo-able. However the upload is rarely to never effected. I have a few short intervals where it is ok but not in any time correlation with each other. Also usually when the speed is ok my ping will go much higher, around 100-200 usually, which is double to tripple what it normally is.
Stats:
As of 9:00 on 15/10/2010 these are my adsl stats
Line state Connected
Connection time 0 days, 10:24:33
Downstream 704 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 24.5 dB / 20.0 dB
Line attenuation (Down/Up) 50.0 dB / 31.5 dB
Output power (Down/Up) 17.2 dBm / 12.3 dBm
Loss of Framing (Local) 5
Loss of Signal (Local) 4
Loss of Power (Local) 0
FEC Errors (Down/Up) 925 / 0
CRC Errors (Down/Up) 5 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 243
Hide Details
bt test result returns:
Download speedachieved during the test was - 114 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :0 Kbps(DOWN-STREAM), 0 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
(which i am confused about as surley having recieved a connection of 4Mbs at times that is what my line is actually capable of?)
speedtest.net currently returns
Ping: 58ms
Download:0.11mb/s
Upload:0.33mb/s
(my upload is triple my download lol!)
pingtest.net currently returns
0% packet loss
55ms ping
jitter of 7ms
and a overall quality of B
This is a list of things I have done to try an remedy the problem:
Over 50 hours on the phone to different people including bt.
2 engineers specificily looking for this problem, more in the past who have seen the stup of our network and not found fault.
2 university final year students looking for the problem
an independent specialist
3or 4 emails to bt
3 forum posts
movement of hardware
change of software
new contracts
In short i am lost and losing hope. Im aware this was long and if you actually read it i am incredibly grateful. If anyone could fix it, or even point in the right direction i would be sooo thankful. I am aware im nto an expert but I think considering other obligations i have i have invested alot of time into trying to resolve the itnernet problem for my family.
Please, leave any advice it would be greatly appreciated.
finally I apologise for any mistakes in either information and or spelling. -
I notice the support community is a place where people to bring their problems and complain. Other people give them affirmation by sharing similar problems. There are even people that offer advice and "home baked" solutions. This is fine if you want grief counseling, but what if you want an actual fix for your problem? Is there somewhere you can go to talk to an engineer or software expert to find real solutions?
I think perhaps you've gotten a skewed viewpoint about these forums and are doing a disservice to the many people who try to help here. Yes, there are complaints and inexpert advice, but there are many users who participate here with years of professional experience, often much more than the technicians who man Apple's Genius Bars and support phone lines have, who offer "real solutions" based on solid knowledge and testing, advice which is far from being "home baked".
If you look at the number of points someone here has, that's a guide since points can only be awarded by a user who has been given an answer that helped and has marked that answer as such. To be fair and avoid appearing self-aggrandizing, points aren't a complete indication as to the value of a reply. Many users with few points, having just started participating or doing so only occasionally, offer quite valid and useful advice and not all replies given by someone with many points are correct. The same can be said of support professionals, though.
If, however, you don't feel that you can trust the advice given here, you are free to make an appointment at an Apple Store, call Apple Support. or find a third party service center, VAR or consultant.
Regards.
Message was edited by: varjak paw -
Printing problem with Photoshop CS 6 extended and HP printer
Hi all, long time browser, first time poster.
This is a weird issue, it should be noted from the first that I only have weird computer issues. I work at a technical High School where we have the whole Adobe CS6 Extended suite installed. We are running it under a fully patched version of Windows 7 and all the CS6 updates have been applied on 25 machines that all have the same issue. The problem is that when the students go to print to our HP Color Laser jet CP6015DN, the job can been seen loading into the queue, it races up to about 45MB, then sort of strolls to load the rest of the document, usually about 59 to 75 MB's in size. Then I watch the message go to processing, the front panel of the printer says processing, then the print job disappears from the printer queue and the printer and there is no print out. I printed out the usage job log and it shows none of the failed attempts to print and I check the event log page which does not show the errors either.
Looks like a bad printer driver, right? So I download the new HP Universal printer driver, I normally do not do the Universal driver route as so many of my older printers have problems with it, but the CP6015DN seems to have trouble accessing the extended tray 5 with the specific drivers, but I have the same printing issue with the new Universal driver and the PS driver. So I wander through the HP manual and it suggests using profiles to print to the printer and move the color handling from Printer Manages Colors to Photoshop manages colors and I track down the ICC profiles for the printer on the HP site as the link in the book is dead, so try the CP6015srgb_d50.icc, CP6015_cmyk_d50.icc and CP6015.icc, I try all of these profiles with the newest PS printer driver and the same error, goes to the printer and into the bit bucket. Still no printout or error message.
Strange thing is that if I do a test print, it prints fine, if I open a tif file in Photoshop, it prints fine, now the teacher says if they print to the Xeorx 7760 in the next room, it also prints out fine. It should be noted that we had so many issues with configuring the Xerox and adjusting controls it was the reason we purchased a HP proofing printer in the first place. But the next door lab is all Apple, which doesn't seem to have this issue. So I open the test document and save it as a PDF file instead the native Photoshop format, and it prints fine, which from what I've been reading on the internet may be the preferred way of printing proofs, I don't know, I've never really used Photoshop, but the teacher says this isn't an acceptable fix and the students should be expected to manage a number of revisions saved to PDF format, me I just go up a number at the end of the file name for every correction when editing documents.
Any suggestions you have would be appreciated.
Windows 7 X64
Photoshop version 13.0.1 x64
HP Color Laserjet CP6015 DN model number Q3932A
Dell Optiplex 980 i5-650, 3.2Ghz, 8 GB RAM.Yes, Photoshop is up to date at Version 13.0.6. I have even gone so far as to uninstall CS 6 and put CS 5 back on and still the same thing. This is really frustrating, the people at Canon try to be helpful but wind up saying it's an Adobe problem and of course you can't talk to real people anymore about CS 6. My research on the Internet has turned up nothing so I'm stuck.
-
DPS Single Edition - what if Apple rejects your app?
If you pay for a single edition license and Apple rejects your application after viewing, where do you stand with Adobe?
Are you able to make the changes needed to the app, then rebuild and re-submit?
Is it like a professional, or enterprise edition where you can amend and fine tune your app (through builds and rebuilds) until it is perfect within Viewer Builder - but you're just limited to the one viewer app?
ThanksThanks Bob.
I haven't got any problems, this is just hypothetical at the moment.
Is there a limit to the amount of changes I want to make? Say I have built my folio, zipped it and placed it in the app in viewer builder. I see a couple of minor errors, so need to re-zip the folio and rebuild the viewer. Then I want to add another section (which requires another rebuild). Is that all doable? I'm just talking from real-life experience of digital publication development - I don't think our first viewer build has ever been the one we've pushed to Apple. -
Export to text procuding different results between SDK and Report Viewer.
We have a 3rd party app that uses Report Viewer v2.5.991 to generate reports. We use the export to text feature and specify 60 lines per page. This produces a report with 60 detail lines and a footer that comes after the sixty for a total of 64 lines per page.
I am a .NET developer and am using the CrystalDecisions SDK version 13.0.2000.0. I am using the same rpt file and automatically generating the text export using C# .NET. I am specifying TextFormatOptions LinesPerPage of 60. This is producing 60 lines total including the footer.
Is there an option I am missing in my code to produce the desired results?No such thing as Report Viewer v2.5.991. Not as far as I know anyhow...
Looking at the description of the TextFormatOptions property in the SAP Crystal Reports .NET API Guide:
Gets or Sets the number of lines per page to use when you export to text.
So, it looks to me like the property is behaving as expected. E.g.; it is the 3rd party that does something to get 64 lines per page. Perhaps setting the property to 64 will do the trick?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter -
Out of nowhere my imessage stopped sending messages, but I have ipod 4 and i can't update to ios 7, but I can't send messages and I don't have the right coverage to talk to real apple employees. Please help.
iOS: Troubleshooting Messages
-
Dreamweaver frustration: Applescript Edition
I am at my wit's end with Dreamweaver CS5 for the Mac, a program I depend on more than any other. I have to hand it to Adobe for bringing every...single...bug...from the previous version into this little gem of a program. Despite its great importance to me, it seems that Dreamweaver is the new Eudora as far as Adobe is concerned, and it's frustrating beyond words.
I am keeping a list of the more serious bugs and would like to talk to an engineer about them, to make sure they are addressed in the next version. I would make a bug report, but my impression of Adobe thus far is that bug reports aren't as important to them as they are at some companies. (I've had Apple engineers call my house to follow up on reports I made.) I'd love to be proven wrong. ^_^
One thing I'm trying to do now is automate the boundaries of a window in Applescript. The commands are there in the dictionary, it should be possible, and yet any command trying to get or set the boundaries of a window, either directly or through system events, is a failure. I'd be able to use the "set resolution" that's there in the lower right hand corner of a window, though it's totally unscriptable since there's not even a menu version of the list fo me to access. Any thoughts on how one can set the bounds of a window on a Mac?
P.S. I have 10,000 Twitter followers (my twitter name is 'jlist') and I'd love to report good things to them.One thing I'm trying to do now is automate the boundaries of a window in Applescript. The commands are there in the dictionary, it should be possible, and yet any command trying to get or set the boundaries of a window, either directly or through system events, is a failure. I'd be able to use the "set resolution" that's there in the lower right hand corner of a window, though it's totally unscriptable since there's not even a menu version of the list fo me to access. Any thoughts on how one can set the bounds of a window on a Mac?
You are correct that DW does not provide an API for selecting Window Sizes from that menu. The best I think you can do would be to manually update the Preference where DW remembers the size of the last document window opened, then the next document would open to that size. Sorry, I can't remember the key used to store that data, but the Preferences file is stored here:
~/Library/Preferences/ Adobe Dreamweaver CS5 Prefs
FYI, there is a forum dedicated to extending Dreamweaver here:
http://forums.adobe.com/community/dreamweaver/dreamweaver_extensions
Hope this helps,
Randy Edmunds
Dreamweaver Engineering
Adobe Systems, Inc. -
Excel Merge Cells.vi throws an undefined error in Excel 2013?
Basically, I can't write text into an Excel spreadshoot using the Report Generation tools.
Using LabVIEW 2013 (SP1) I am writing to individual cells in an Excel (2013) template.
The error is coming from the Report Generation Toolkit>Excel Specific>Excel Easy Text.vi.>Excel Merge Cells.vi.
Inside of the "Excel Merge Cells.vi" is an "Invoke Node.Range". When the program hits this point, it throws out an undefined error.
My code has been running on multiple platforms in multiple programs with no problems using Office 2010.
NASA upgraded our Office Suit to 2013. I am now throwing an undefined error ( -2146827284).
I've got a service request in and have talked to an engineer. THey are looking at the problem. However, I thought I would throw it out here and see if anyone had seen this particular problem.
Bryan AlexanderProblem found, workaround implemented.
When you use the "New Report.vi", you have to wire in one of four choices for the state of the window. "Maximized", "Minimized", "Normal" and "No Change". If you use the "Excel Easy Text.vi" to insert data into an Excel 2013 Spreadsheet, it will generate an error if you opened the Excel file in "Minimized" mode. The other three states work fine. -
Two years of incredibly poor service. Considering ...
Hello. First of all I'm not entirely sure how these forums work and whether I'm talking to members of BT's staff of community members, so I'm not sure if I can make a formal complaint of this manner here or not, but here goes.
I am experiencing inferior service and absolutely dire download speeds and have been since my house was flooded in December of 2012. My phone socket was under water for more than a day, but I'm not sure if this is relevant. I was thinking that it might be due to line profiling.
Prior to that date my service was superb and it saturated the capabilities of ADSL Max, due to the fact that I live quite close to the exchange I assume. From the day I switched over to BT many, many years ago up until the aforementioned flood, I saw peak download speeds of 860 kbps and very low latencies ranging from 20 to 30 ms when pinging nearby servers. On top of all this, the high quality of my service was impressively stable and rarely ever fluctuated.
In the last 2 months my service has slowed to a crawl. Quite frankly it is useless to me given my typical usage. Going from having great pings (I think I may have have had my interleaving turned off before?) and being abe to buffer 1080p video streams to not being able to buffer even 480p videos smoothly at times is completely unacceptable.
My download speeds currently hover around the 190kbps mark and never exceed 200kbps. My upload speeds seem much the same as they always were, at about 40kbps.
My neighbours who live not 20 metres away and who are served by the same pylon are enjoying the same quality of service that they always have done. That is to say that their lines are unaffected and their connection speeds are verging on the limits of ADSL Max, as mine used to.
Since the beginning of this summer I have phoned up BT several times to be told that there is a fault on my line and that an engineer is on the case, but evidently this was completely untrue as I was never contacted by an engineer and my service never improved.
I am truly at the end of my rope here I desperately need my service restored to the way it used to be for it to be of any use to me. I'd like to talk to an engineer about this.
If there's any relevant information on my end of the line that I haven't mentioned yet please let me know.
Regards, Tom HendyHi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
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