Trigger a Workflow when a date is reached in SharePoint Online

I have created a simple list workflow (SharePoint Online) which emails a user, informing them a Document's
Target Closure Date has been reached. The workflow works fine when started manually.
I want to trigger the workflow only when Target Closure Date matches today's date.
The best solution seemed to be to use a Retention Policy. So I went to:
> Library Settings
> Information Management Policy settings
> Document content type
> ticked 'Enable Retention'
> Time Period: Target Closure Date + 0 days
> Action: Start the relevant workflow.
This worked only on two occasions - both were Saturday mornings, at 3.30am and 4.30am. I can see
in this MS article the Expiration Policy timer job only runs weekly on SharePoint 2013, so can anyone confirm that the schedule is the same in SharePoint Online?
If so, is there any way in SharePoint Online I can trigger a workflow when a date is reached?
Thanks for your help,
Alyosha

Hi Alyosha,
According to your description, my understanding is that you want to send an email to a user when the Target Closure Date was reached in SharePoint Online.
The timer job of Retention Policy runs weekly in SharePoint Online, so we cannot use the Retention Policy to trigger the workflow.
As a workaround, I recommend to create a workflow associated with the library to send the email when the Target Closure Date was reached.
Here are the detailed steps:
Create a workflow associated with the library and set the workflow to start when an item is created.
Select Pause until Date to set the workflow to pause until the Target Closure Date.
Select Send an Email.
Best regards.
Thanks
Victoria Xia
TechNet Community Support

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