Trigger Email to SC Requestor when SC Creator and Requestor are different

Hi SRM Gurus,
I need to trigger an email to SC Requestor when the SC Creator and Requestor are different.
I searched in the forum but i couldn't get any details related to this.
Please throw some light on this.
Thank You.
With Regards,
P.Arunkumar

Hi,
A couple of approaches are possible:
1) Incorporate the check into the approval-workflows. The information you need (both creator and requestor) are in the business-object (bus2121). This will require someone with knowledge of workflow, but it's not really all that difficult. Note that you use a notification-task and not a workitem to inform the requestor (you want them to get an email with info, not a workitem like an approver gets).
Check out the workflow WS10400051 which is used at the end of all SC-workflows. It already contains checks on "sending mail" to approvers, reviewers etc. and a sub-workflow to generate mails to these agents. This would be an "easy" place to add your check and your mail-sending.
2) Create a Z-copy of the BUS2121 and adapt the setreleased-function to handle sending the mail (less work but more invasive).
If you have further questions, please report. I will check this thread in the coming time.
If this helps you, please awards points.

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