Trouble with an internet mail program for managed user

Not sure if I am posting this question in the right section.
I have a new imac, and kids are managed users. I put some parental controls on them I picked and chose with all the various choices.
They have a login website through their school where they can send and receive emails only with other students and teachers.
Its not working on their managed accounts. It DOES work under my administrator account, or a "test" user, an unmanaged account. The browser used is Firefox 3.0.4.
Does anyone have any idea what the problem might be?
Taffers

That sounds like a problem with the browser you're using. It may be that the browser must run from within the user's account and not your admin account. Try making a copy of the browser and placing it in the user's Applications folder - /Users/sonsuserfolder/Applications/. If there isn't an Applications folder there then make a new folder and name it Applications. Put the browser copy in that folder. Now log into the account and run the browser from his Applications folder rather than the system's.
Have you tried using Safari instead of Firefox? Is it possible that the school's system is not intended to be accessed from another network, thus it generates that error message because it will not accept an outside access. Or you may need to find out from the school how to access their network from home.

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