Troubleshooting guide for performance issues: Note 460805.1

Im looking for the actual performance guide. Can anybody send me the note 460805.1?
We work with OWB 10.2. After a while, we editing some mappings, deploy something over the control centre and so on and then the performance of the client is insufficient.
Regards,
Bert.

Yes, I am going to make that call Monday a.m. to the memory company.
Studio North wrote:
Rowby,
I am running 12gb of 1866 with no issues. some of the info sourced on the forums is possibly old, same as asus memory list. it goes back to 2009. 6 months old.
best thing for people todo is call the manufacture of the memory they are interested in to make sure it will be compatible.
Baz
BTW, Wha'ts 1866?

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Troubleshooting Guide for 1.4.2 ???

I hope this is a good place for this question.
I have a troubleshooting guide for Java 5 (jdk50_ts_guide.pdf) that has a lot of information in it.
Is there such a guide for 1.4.2?
To focus the request, I may soon be looking at a problem at a NASA site where JVM crashes are curring frequently and we are having trouble interpreting what the Crash File is telling us. I noticed that the 5.0 version addresses the format and content of 5.0 JVM crash files and has at least SOME information in it. I was wondering about a guide like this that discusses the 1.4.2 JVM.
Thanks, in advance, for any help that anyone might be able to provide.
Bob

We are working on making it available. It may still be a few days before
it shows up.
Thanks,
/Staffan
Peter wrote:
Where can the JRA be downloaded for 1.4.2?

I have updated to windows 8.1 from windows 8. My ipod nano (6th gen) is no longer identified properly in itunes. I have tried all steps in the troubleshooting guide but it has not resolved the issue. What can I do?

My ipod nano (6th gen) is no longer identied properly in itunes. I have followed all steps in the troubleshooting guide (uninstall and reinstall itunes several times, Apple Mobile Device running ok, verified USB port runs) but the issue is still not resolved. What can I do?

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Abap Logic for performance tuning not working when using Internal tables

Hi,
I wrote this piece of code that is working correctly that is select SUM of cost from DSO where Plant is the same for Sales Items.
LOOP AT RESULT_PACKAGE INTO rp.
SELECT SUM( /N/S_STRDCOST ) FROM /N/ADSP_DPIT00 INTO
rp-/N/S_STRDCOST
WHERE /N42/S_SALESITEM = rp-/N42/S_ITEMID AND /N42/S_PLPLANT EQ
rp-/N42/S_SOURCE.
MODIFY RESULT_PACKAGE FROM rp.
Clear rp.
ENDLOOP.
Now I try to rewrite it for performance tunning using internal table but I am getting 0 values. can't figure out whats the problem and been struggling fixing it.
TYPES : begin of ty_DSO_TABLE,
         /N42/S_STRDCOST TYPE /N/ADSP_DSPC00-/N/S_STRDCOST,
         /N42/S_ITEMID TYPE /N/ADSP_DSPC00-/N/S_ITEMID,
       end of ty_DSO_TABLE.
DATA: it_DSO_TABLE type hashed table of ty_DSO_TABLE with unique key
/N/S_ITEMID,
     wa_DSO_TABLE type ty_DSO_TABLE.
Field-symbols: <rp> TYPE tys_TG_1.
LOOP AT RESULT_PACKAGE assigning <rp>.
clear wa_DSO_TABLE.
Read table IT_DSO_TABLE into wa_DSO_TABLE with table key /N/S_ITEMID
= <rp>-/N/S_ITEMID.
if sy-subrc ne 0.
      select SUM( /N/S_STRDCOST ) into CORRESPONDING
      FIELDS OF wa_DSO_TABLE from
      /N/ADSP_DPIT00 WHERE /N/S_SALESITEM = <rp>-/N/S_ITEMID AND
      /N/S_PLPLANT EQ <rp>-/N/S_SOURCE.
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          <rp>-/N/S_STRDCOST = wa_DSO_TABLE-/N/S_STRDCOST.
     endif.
endif.
ENDLOOP.
Any idea whats wrong with the code
thanks

Hi Vaidya,
According to the code which you have written, there is no value in table IT_DSO_TABLE when you are trying to read the values.And after the read statement you have given a condition for sy-subrc. Hence the select statement is actually not even getting executed. *Also you have not assigned the final value back to the ResultPackage.*_
So Kindly correct your code as follows:
Data: wa_dso type ty_DSO_TABLE.
LOOP AT RESULT_PACKAGE assigning <rp>.
clear wa_DSO_TABLE.
select SUM( /N/S_STRDCOST ) into CORRESPONDING
FIELDS OF wa_DSO_TABLE from
/N/ADSP_DPIT00 WHERE /N/S_SALESITEM = <rp>-/N/S_ITEMID AND
/N/S_PLPLANT EQ <rp>-/N/S_SOURCE.
if sy-subrc eq 0.
<rp>-/N/S_STRDCOST = wa_DSO_TABLE-/N/S_STRDCOST.
MODIFY RESULT_PACKAGE FROM <rp>.
endif.
ENDLOOP.
Hope this helps you.
Regards,
Satyam

A Troubleshooting Guide for Windows Vista and iTunes 8 - user supported

ITunes 8 and Windows Vista can be an explosive combination. Having helped to troubleshoot some problems for people, I decide to consolidate my information all down to one post. The information comes from various sources, and I will try to annotate where it came from. Please let’s keep this a solutions listing post. So people can come to it when they have a problem and easily find a solution.
*ITunes will not install:*
ITunes will sometimes not install or the installation will hang up under Vista. First I will give some generalized steps to take in order of priority, and then get into some specifics.
General
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*2. Uninstall third-party Audio-Video Codecs.* Installing iTunes also installs Quicktime which installs the necessary codecs to play its supported files. Some codec packs, such as DivX and XviD have the ability to read these files, and their method of decoding these files can cause conflicts with the Quicktime installation. Even third-party CD Burning (Roxio, Nero, and the like) software can cause this problem. Once iTunes is installed, you can reinstall these codecs without any ill effects.
*3. Disable Windows Defender.* Windows Defender is a resident A/V type program native to Windows Vista. It can also sometimes cause conflicts during installation. To disable it, go to the Windows Defender tab in your Control Panel, and chose disable in the dialogue box.
Specific
*1. When I install iTunes, the installation stops and I get error message 2738.* This error message means that the Visual Basic Script is not being installed properly or it could be disabled. To fix this we need to re-initialize the Visual Basic Script server. Do the following:
In the search panel of the start bar, type cmd.exe.
When the search results are listed, right click on cmd.exe and select run as administrator.
Type in the following at the command prompt: regsvr32 vbscript.dll and hit enter.
Run the iTunes install program again.
*2. ITunes installed properly, but now I am stuck in a reboot loop.*
This behaviour is a known problem to Apple and they are working on it. What is happening, when you run the program, it is involking a repair check of your installation. Beaconfield came up with a work around to use until Apple patches the software.
“Navigate to C:\Program Files\iTunes\ and right click on iTunes.exe then select Sent To > Desktop. This will create a new icon that should load iTunes just fine.”
I know there are more issues out there, but these seem to be the most common. If anyone has anymore solutions, please add them to this post. Like I said initially, I would like this post to be an easy reference for troubleshooting.
Thanks again,
linesma
Message was edited by: linesma

Ok, so I saved my Windows Media Player playlist as M3U files and imported them into iTunes. Wow! What a complete mess that made of my library.
All songs that were on the playlists (hundreds of songs) were duplicated in my iTunes library. iTunes would show two entries for each song. When I right clicked and choose 'Show in Windows Explorer' both entries point to the same song, it just shows up twice in iTunes.
I cleared my iTunes library file and am starting over. I'm thinking about just going back to Windows Media Player. I've been listening to music off my Blackberry and it's really been fine. Just seemed a shame that my iPod was sitting in a drawer because of all the issues I'm having with iTunes and Vista.
The original problem I had months ago was that iTunes crashed on Vista and lost all my Playlists. I was so upset I put all my music on my SD card on my Blackberry, because Windows Media Player makes it so easy to back up your playlists. They are saved as files and can be included in any automatic backups (I have scheduled backups to another hard drive)
I thought with this new version of iTunes I could at least export the playlists to files so they can be backed up, I just don't know if I can face re-creating the playlists in iTunes.

Asking help for performance issues about concurrent package

One of my friends is developing a service based on resin. They use thread pool of current package in jdk1.5. The service will create a lot of threads in the thread pool. And most of the threads are waiting. What they can not make sure is how the large amount of waiting threads will affect the performance. These threads surely will occupy a lot of memory. But how will they affect the cpu?
Some documents on the Internet say that the large amount of waiting threads will largely increase the thread switching overhead. And some others say no because the scheduler will not be affected by waiting threads. I'm not sure which one is true. Would anyone like to give me some tips? It's better if you can point out any our documents about it.
Thanks!

No, it just depends on Data Structures 101.
You would have a list of ready threads, from which you would allocate one to the processor on some priority and fairness scheme, and another list of non-ready threads which you would only promote to the ready list when something happened to them that made them ready.
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And if for some strange reason it was implemented in a less efficient way than that, I would complain vociferously to the vendor. Scheduling has been going on for fifty years after all.

Any troubleshooting tips for sync issues?

Hi,
Very new to Mobile Server. Started work on a new project that uses mobile server and we are running into a sync issue. The sync was working but we have hit an issue now.
Not sure of the cause and looking for pointers on where to look, what are some common problems, etc.
Thanks!
Bill

which version are you using.
your question is very general, perhaps some specific details would help, e.g. olite version, client type, error message etc
generally we had many issues with
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and many others.
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make sure the sync remains stable, sometimes if you lose connection during a sync a full refresh might be needed (actually a patch was supposed to fix this)
we had issues with the sequences also but mainly because of bad design from our part, which we fixed later on.
etc...please provide some info on what error you are getting.
in general if you are getting an error code then you are probably going to find the solution. check the message reference in help to see what the error means, then try to see on the client what changes were made. check error queue/perhaps a log? server traces might help(might). also it depends what kind of sync are you making, your own or using the olite sync
Edited by: vasileios on May 22, 2013 10:47 PM

Troubleshooting Guide for NW2004s ABAP Trial Version

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DB Performance Issues after 10g Upgrade in EBS Instance

We have upgraded our Database from 9i to 10g as first part of EBS 11.5.9 to 11.5.10.2 upgrade. Currently our production is running on 11.5.9 apps with 10g DB.
Facing performance problems now. one of the them is, one Valueset query not using funcion based index while fired from the front end. but the same query when collected from SQL trace tkprofed file and executed from SQL Plus, it uses all proper indexes. We are not getting the cause of this.
Had anyone faced same kind of issues before. please suggest.
thanks,
Raj.

Make sure you have all of the recommended performance patches for 11.5.9, and gather stats for SYS and SYSTEM in the following manner:
Oracle E-Business Suite Recommended Performance Patches
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=244040.1
Collecting Statistics with Oracle Apps 11i
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=368252.1
execute dbms_stats.unlock_schema_stats('SYS');
execute dbms_stats.unlock_schema_stats('SYSTEM');
exec dbms_stats.gather_schema_stats('SYSTEM',options=>'GATHER', estimate_percent => 100, method_opt => 'FOR ALL COLUMNS SIZE AUTO', cascade => TRUE);
exec dbms_stats.gather_schema_stats('SYS',options=>'GATHER', estimate_percent => 100, method_opt => 'FOR ALL COLUMNS SIZE AUTO', cascade => TRUE);
exec dbms_stats.gather_fixed_objects_stats();
commit;
exec dbms_stats.DELETE_TABLE_STATS('SYS','X$KCCRSR');
exec dbms_stats.LOCK_TABLE_STATS('SYS','X$KCCRSR');
commit;
The last 3 commands resolve problems with RMAN, in case you are using it.
Rman Backup is Very Slow selecting from V$RMAN_STATUS
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=375386.1
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Troubleshooting Oracle Applications Performance Issues
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=169935.1
Debugging General Performance Issues with Oracle Apps
http://blogs.oracle.com/schan/newsItems/departments/optimizingPerformance/2007/05/18#a1548
Performance Tuning the Apps Database Layer
http://blogs.oracle.com/schan/newsItems/departments/optimizingPerformance/2007/05/17#a1562
Preventing Apps 11i Performance Issues in Four Steps
http://blogs.oracle.com/schan/newsItems/departments/optimizingPerformance/2007/05/21#a1566

Slow performance when not plugged in with charger : please help

My recently purchased Macbook pro is and everything is as i excpected and works like a dream
That is until i disconnect the charger and suddenly everything gets incrediby clunky and slow?
i understand after some research that the performance will drop slightly when not connect to charger but it suddenly becomes unworkable and is incredably frustrating to the point where its almost useless.
I have hardly any programmes installed still have over 470Gb free on hard drive
i have run tests through the utility function with no faults reported but cant seem to solve the issue
Has anybody else experienced this? are there any quick fixes or will i have to make the journey to the apple store to get it looked at ??
thanks for reading i would really apreciate some help
alex

Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
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Pedro.

Troubleshooting Guide (072-0274)

Looking for a Apple TechStep Troubleshooting Guide (072-0274) or the Troubleshooting Guide for the ROM vol 1, ver 1.1.1, Anybody have one?

Hi SuperMario1,
thanks for the update. however, it seems that your sulution is just a way of bypassing the problem, and not a fix. this kind of sulutions are problematic and can cause other problems.
i don't think it is acceptable that the speakers on HP's laptops would stop functioning because of a windows update. what guaranties that tomorrow, next month, or six months from now something else won't stop working due to another windows update? A functioning speakers is very basic and essential. Is someone working on fixing that?
i'm very much unpleased with the way this issue is being managed by your people. beside not offering a legit sulution, it took you huys a long time to figure out that infect there is a broad problem here. or maybe it didn't, but for some reasone you it seems ok to not update your customers about this. so many users have reported in the past few days the exact same problem, and have recieved from the support team the same generic and not helpfull reasponse. why is this?

Performance issue - DB 9.2.0.3

Hi,
Oracle EBS 11.5.9 with DB 9.2.0.3
Windows 2003.
Suddenly we are facing performance issue. All concurrent programs started taking long time and even there is slow performance in overall application.
How i can start diagnostic/ troubleshooting ??
Any path/guidelines, which i can follow.
Regards

Do you run the following concurrent programs on regular basis?
- Gather Schema Statistics
- Purge Concurrent Request and/or Manager Data
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Verify that you have no errors in the alert_<SID>.log file.
I would also suggest you review the following notes:
Note: 169935.1 - Troubleshooting Oracle Applications Performance Issues
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=169935.1
Note: 244040.1 - Oracle E-Business Suite Recommended Performance Patches
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=244040.1
Note: 216205.1 - Database Initialization Parameters for Oracle Applications Release 11i
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=216205.1
Note: 117648.1 - Troubleshooting Performance Issues in Oracle Applications/ E-Business Suite
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=117648.1

Pricing Performance issues

When we enter the line and if we change the pricing then it's making multiple calls and the performance is going down drastically. Even saving a order is taking 10 to 15 minutes. What's the best practices for the pricing to improve the performance.

137328.1 Tuning Advanced Pricing for Optimal Performance
130511.1 PERFORMANCE Issues In OM, SE, QP
169935.1 Troubleshooting Oracle Apps Performance Issues
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How should I report forum performance issues?

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The preferred report method for performance issues is to use the speed reporting features build into or available as a plugin for a browser for both the page you want to report a problem with and several refence pages in the site. Detailed instructions are listed below separated out for different browsers. If possible, please use Firefox for submitting the report because it provides an export format that can be read back electronically.
Known performance issues
The performance issues with any screen with a Rich Text Editor, such as the Reply window and the compose Private Message window have been acknowleged and improvements are being implemented.
Mozilla Firefox (preferred)
Warning: it is currently not recommended to generate a speed report when logged in. The speed report has enough detail for somebody else to hijack your session and impersonate you on the forums. If you really must report while logged in, make sure you log out your browser after generating the speed report and wait at least 4 hours before posting.
Install the Firebug plugin
Install the NetExport 0.6 extension for Firebug
Enable all Firebug panels
Switch to the "Net" panel in Firebug
Click on this link
Export the data from the Firebug Net panel
Click on this link
Export the data from the Firebug Net panel
Browse to the page where you are experiencing the performance problem.
Export the data from the Firebug Net panel
Click on this link
Export the data from the Firebug Net panel
Click on this link
Export the data from the Firebug Net panel
Browse to the page where you are experiencing the performance problem.
Export the data from the Firebug Net panel
When you report a performance problem please attach the 6 exports from the Firebug Net panel and an explanation of how you are experiencing the issues (for instance how much slower it is then normal) and include a description of your internet connection (dial-up, dsl, cable etc.) and the country from where you are connecting. If you have non-standard tweaks to your Firefox configuration (such as pipelining enabled) or are running any plugins please include that information in your report as well.
Google Chrome
Open the Developer Tools (Ctrl-Shift-J)
Navigate to the resources tab
Enable resource tracking.
Click on this link
Export the resource loading data.
Reset the data by disabling and enabling resource tracking
Click on this link
Export the data
Reset the data by disabling and enabling resource tracking
Navigate to the page where you experience the performance problem
Export the data
Reset the data by disabling and enabling resource tracking
Click on this link
Export the data
Reset the data by disabling and enabling resource tracking
Click on this link
Export the data
Reset the data by disabling and enabling resource tracking
Navigate to the page where you experience the performance problem
Export the data
Since Google Chrome does not have an export format for the Resource Tracking information best current practice is to take a screenshot and note the hover details for any resource with a tail that is longer then 25% of the total load time. When you report a performance problem please attach the screenshots and an explanation of how you are experiencing the issues (for instance how much slower it is then normal) and include a description of your internet connection (dial-up, dsl, cable etc.) and the country from where you are connecting.
Apple Safari
The Apple Safari Web Inspector has a Resources panel similar to the Resources panel in the Google Chrome developer tools.To get there, follow these steps:
Show the menu bar.
Go to preferences
Go to the Advanced Tab
Check “Show Develop menu in menu bar”.
From the Develop menu select “Show Web Inspector”.
Collecting the performance information and exporting works exactly the same as in Google Chrome. Please refer to the instructions for Google Chrome.
Microsoft Internet Explorer
IE does not have native features to analyze web traffic. No plugins have been found that produce the required information (please let us know if we missed any). For now, please reproduce the issue with Firefox, Chrome or Safari.
Please note that due to the reliance on Javascript for the interactive effects the performance of these forums will be much better on MS IE 8 then on previous versions of MS IE.

Hi
It works, check once again...
regards
Swami

Sale Order Performance Issue.

Hi,
We are using EBS 12.0.6 and Database is 10g (10.2.3).
We are facing performance issue with "Order management Sale Order Form",
When user click on "Line Items" Tab of "Sale Order Form" and
In "Main" Tab entring the "Ordered Item" then press tab and entring the "Qty" of item, its takes time 20 to 30 Second for one item if its related Items exists.
We have 150 entiries against one sale order. Users are facing 20-30 second delay on each entry.
Please advise how to improve the performance when related Itms exists?
Thanks,
Edited by: user12007410 on Feb 4, 2010 12:00 AM

Pl create a trace file as outlined in MOS Doc 564817.1 (How To Create Forms And Database Level Trace For Receiving Transactions) to help pinpoint what SQL is causing the issue. Then open an SR as this may be a known issue for which a patch exists.
Pl also verify that database statistics are current - see MOS Doc 169935.1 (Troubleshooting Oracle Applications Performance Issues) - section on "Statistics Gathering"
HTH
Srini

Troubleshooting guide for performance issues: Note 460805.1

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