Tryed all 5 Rs-nano still frozen-now what-need help

I have a 4gb nano that is frozen. have tried resetting (hold-menu-select)numerous times. have reinstalled software and rebooted. have completely restored ipod...but screen is still frozen. before restore screen was frozen on main menu--after restore screen is still frozen but on the language screen. I've checked all the support pages and looked through many posts on the discussion site but can't find an answer. Can anyone help or do I need to return this one. This is the second one I've purchased in two weeks--the first froze on the "OK to disconnect" screen. I'm about ready to give up and go back to life with out an ipod! Any ideas?????

mabey call an apple support tech?> Apple Numbers
Nano 4GB black,Moto RAZR V3 black, PSP, all kinds of cases for nano,radio/remote   Windows XP   <img src="http://i36.photobucket.com/albums/e13/superman5656/s.gif"align="right"</span>

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