Trying to connect, but network status says "Ethernet cable not plugged in"
I've got a G5, and I'm using a DSL modem (with 1 ethernet port) and a perfectly functional ethernet cable that is plugged in. Yet I can't connect to the internet, and according to the network status, the ethernet cable is not plugged in. Any help is appreciated.
I've got a G5, and I'm using a DSL modem (with 1
ethernet port) and a perfectly functional ethernet
cable that is plugged in. Yet I can't connect to the
internet, and according to the network status, the
ethernet cable is not plugged in. Any help is
appreciated.
There are only three things which could be wrong.
1 the cable is bad or not properly connected. (most probable)
2 the DSL device (what kind of DSL device, btw?) is bad or has a bad port or is not properly connected.
3 the Mac has a bad ethernet port, a bad ethernet controller chip, or is not properly connected.
I'd verify that the cable has a good connection, first thing. The best way is to unplug it (at both ends) and then plug it back in.
If no joy, I'd go over to a friend's place with Mac, cable, and DSL device.
I'd plug the Mac into the friend's local net, using the friend's cable; if that works, the problem isn't on the Mac. If it doesn't, I'd take the Mac over to a repair shop or would get a wireless card (if not installed already) and a wireless router and connect wirelessly. Be advised that the ethernet port on an iMac is built into the motherboard, and replacing/repairing that port will require a motherboard swap and will be expensive if you're not still under warranty or AppleCare.
If the Mac works with the friend's cable, replace that cable with yours. If it stops working, your cable is bad. Replace it. If it keeps working, your DSL device is bad. Replace it.
Similar Messages
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Says ethernet cable not plugged in when it is?
Hi,
This is my first time using this discussion board, but I have a question that has puzzled me and my technical help department at my school.
My computer [a macbok] is connected to the internet [from the computer to a phone jack in the wall] with an ethernet cable. Its been working fine for almost a week, but randomly stopped working last night. After lots of testing, the problem is quite obviously with my computer, which is brand new!
Whenever I plug my ethernet cable in, the network menu under system preferences tells me "The cable for Built-in Ethernet is not plugged in". I have just discovered that it occasionally works if I manually hold the cable in the plug in the computer and press down hard.
Is there some way that something could be stuck in the ethernet plug-in thing on my computer that could be preventing it from connecting to the cable like it used to? Does anyone have any idea how to fix this? My computer is still under warranty, but I am currently living in another country from home, so it would be a pain to have to get a new one or get mine fixed!
Thanks,
Mary.couple of things to try before you call tech support or go to an apple store... sounds like the connection between the ethernet cable and your macbook is faulty. this could be a hardware problem with the macbook, but it could also be a faulty ethernet cable. the ethernet jack could be failing.
try using someone else's ethernet cable and seeing if this connection problem persists.
also, look inside the ethernet jack on your macbook. there should be 8 small copper contact points. these should be parallel. if one is bent or they don't look parallel, then that would make the connection unstable/faulty.
good luck! -
My 2-year-old Airport Extreme instantly stopped working last night and is flashing the status light. The problem description is that the ethernet cable is not plugged in... however, the ethernet cable is still plugged into the cable modem. I checked the modem by plugging directly into my laptop... it works fine. Is this a common problem? Is there anything I can try other than sending it in for warranty repair?
At this point, before sending it back, I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results. -
Ethernet cable not plugged in? But it's right there!
My MacBook Pro is insisting that the ethernet cable isn't plugged in. Now, I know the cable is good and the port on the switch is good because they work with my network printer. If I create a new location in Network Preferences (as suggested here http://ryanshelloworld.blogspot.com/2009/03/ethernet-cable-not-plugged-in.html) it works, but only at 10 Mbps (rather than gigabit) and when I unplug the cable and plug it back in it loses it again.
Any ideas on what to do next?Try a new cable. Although it works on another device Macs are picky about the quality of the line.
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On a 2.16 GHz Intel core 2 duo, running OS 10.5.6 with 2 GB RAM, model "imac 5,1"
This is one of 10 identical machines in a university lab. No updates or changes of any kind have been implemented. One day, it stops accessing the Ethernet network. The Network preferences say "cable not plugged in" when it clearly is.
I did a restart, zapped PRAM, unplugged it and reset the whatever it is that resets, ran permission repairs, all to no avail.
When I swap cables with the machine next to it, the problem stays with this particular computer. In other words, the cable and the network port are not the problem.
I hauled it down to the nearest Genius Bar where, of course, the Ethernet mounted instantly. I took it home, plugged it into my cable modem, and still got the "cable is unplugged" message. This despite the fact that my home iMac is using that same cable for internet.
Brought it back to the lab, and tried plugging it into 3 different ports, using 3 different cables. "Cable is unplugged."
A Google search on the topic shows a fair number of people with the same problem, but no solutions. And I am worried because a 2nd computer started displaying the same symptoms. That one responded to my basic ministrations, but I'm concerned that this is an impending problem for all 10 of these machines.
What can I try?
Thanks!Aloha!
One the one of ten...
Try Resetting the SMC
Carolyn -
I got 15 and when I tried to join my wireless network it states I can not join any ideas?
I assume your wifi network requires a password to join to it. IF so enter the password when the phone asks for it when attempting to join the wifi network
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Bluberry iMac Ethernet Cable Not Plugged in???
I am trying to connect a slot loading 350 mhz imac to the internet through the built-in ethernet for a friend that needs it, but the network status pane (OSX.3 Panther) keeps saying the ethernet cable is not plugged in. I've tried several different Cat 5 ethernet cables and it still says this, so we can't connect to the isp (with cable modem). It also says the internal modem is not working, I get the red light next to it and the built-in ethernet buttons in Network status. I've tried direct connections to two different external cable modems, and three different ethernet cables, but I think the problem is a software issue that needs correcting.
I've tried zapping the PRAM, and resetting the nv-ram, but to no avail (as suggested by other posts I've come across). I ran Tech Tool 4 on it and the Network test PASSED.
Is there something I can do in Preferences or terminal to switch these back on so the network can see the modem and built-in ethernet? Any ideas or suggestions would be welcome!!
Thanks! Chuck
iMac 350 mhz Mac OS X (10.3.2)HI Klaus
Thanks for the reply. The router seems to be working, since when I connect it to my laptop (old iBook) via ethernet cable, no problems getting internet.
I also read that to test the card and/or cable I should connect the 2 computers together and turn on file sharing. I did this and was not able to share files. I don't know if that points to the ethernet card/cable or to incompetence on my part...
But I also tried file sharing via Airport card and that worked fine, so I think I have file sharing set up properly. -
Trying to update 7.04 and later. I have verified I am connected to WiFi but the update fails ssying I am not connected.
How to fix?Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Then reconnect to wifi and try updating again.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
I have just brought office 365 and it is telling me to mange my accout to ba able to download the office app bit it keeps telling me the server has stopped responding. What is the next move?
Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I cannot access my Apple TV in WiFi mode. I have used it previously, but it keeps saying it is not connected to the network. My broadband is running. I was able to access Apple TV using an Ethernet cable. I have entered the wireless password as confirmed by my ISP without any success.
Hi,
Thanks for trying to solve my problem. It appears that the password I was inserting was incorrect. I now have access.
Thanks again. -
Hello, I'm trying to connect my new TiVo XL4 box to my home network via an ethernet cable connection to my Airport Express but the TiVo box is not seeing the network. I have a green light emanating from the Airport Express so it is connected. Please advise.
If you have not already done so, I suggest that you temporarily disconnect the Ethernet cable from the AirPort Express that goes to the Tivo box.
Instead, turn off the wireless on a laptop and connect the laptop to the Ethernet port on the Express. See if you can get an Internet connection on the laptop.
If you still cannot get an Internet connection on the laptop, try another Ethernet cable that you know is working correctly.
Post back on your results. -
I have been trying to share file between my Mac Book Air and PC Laptop.Sometimes my Mac sees the PC and tries to connect but every time the connection fails. It says server may not exisit or network problem. I have apparently no network problem. Thanks for any help you may provide
hi,
somewhere on the windows machineshould be something like "network setup wizard". exactly where it is and what it is called i cannot remember off the top of my head, windows help is actually slightly useful here, it should have a link to it.
all the options checked on the mac are only what services the mac is offering to other machines, they have nothing to do with the services it can access (mostly...).
oh yeah, to actually connect to the pc after you have turned its sharing on, use the finder, or, when it does not show the pc (this happens on and off, possibly a refresh problem apple...) choose go --> connect to server and enter smb://<pc's name or ip>
to find the ip, the easiest way i think is
start --> run --> cmd ->> ipconfig
Andrew
Message was edited by: Andrew Dicker -
My PowerBook g4 says it's connected to the Internet and the Ethernet cable's plugged in, but every time I open Safari it says I'm not connected. What can I do to get Safari to get online?
Also I'm having problems with my PowerBook G4 on recognizing my HP Photosmart C4680 All-In-One Printer/Scanner/Photocopier. This is connect via USB printer cable, but yet they're not syncing. How can this be resolved?Internet Quick Assist:
http://support.apple.com/kb/HT1144?viewlocale=en_US
Troubleshooting internet settings:
http://support.apple.com/kb/HT1714?viewlocale=en_US
As for the printer problem, is this a new problem?
Try an SMU reset:
http://support.apple.com/kb/HT1939?viewlocale=en_US
http://support.apple.com/kb/HT1436
Then repair permissions and restart. -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I put the password in my Ipod and now I am trying to put it again but it is not working....I tried to connect with the Itunes and it is not working because to the Itunes work with my Ipod, I need the password first, which I do not know. In my Ipod is showing "Ipod is disable, connect to Itunes". I was trying to connect but I can't...what should I do ?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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