Trying to get my iphone 3g to connect to the new version of itunes but it wont any ideas
trying to get my iphone 3g to connect to a new version of itunes its the first time ive used the phone
The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)"
Similar Messages
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i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808
Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I was able to transfer my music from my old PC to my new one and connect to the newest version of ITunes but my playlists from my old PC do not appear on my new PC when I open ITunes. Any suggestions?
Copy everything from your old computer, or your backup copy of your old computer, to your new one.
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For some reason when I go to update my old itunes version (10.6.3) it wont let me get the new itunes11. I need a newer version of itunes but when I go on my computer to download and get things updated it says it has no new updates. I now have a new phone, since my iphone4 broke and I cant use it because everything it outdated and now I don't know how to update anything. It's taking me all day just to get a working phone!!!
The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)" -
I can't sync my ipod nano with the new version of itunes that I downloaded as the old version was not working. The response I get is that" it can't sync due to my old music library which I still have on my ipod, can someone help with this, Thanks Peter
See Recover your iTunes library from your iPod or iOS device.
tt2 -
i downloaded the new version of itunes and i do not want it anymore. how do i get the older version back??
Which Mac OS X do you have installed?
The iPod touch requires v10.5.8 Leopard and iTunes 10.
System requirements
USB 2.0
iTunes 10 or later6
Mac: Mac OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply. -
I am trying to install the new version of iTunes, but I can't remove the old version?
I have been trying for quite a while to intsall the new version (11) of iTunes onto my computer. But it keeps telling me that it can't remove the old version. Please help.
Hello, Hannah.
I would recommend uninstalling iTunes and all of it's components in the specified order of the first article. As you are receiving errors regarding the uninstall, see the steps in the second article below.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Regards,
Jason H. -
I bought an ipod for my mother for mothers day and when I went to put music on it, I had to update my itunes to do so. when I did, bonjour cme up with an error message and wanted me to find the path "bonjour.msi". I've tried uninstalling bonjour with no success. I've tried uninstalling itunes then re-installing itunes with no success. Is there anything I can do to fix this, because it's really getting on my nerves that I can't install a simple update without this message comming up. I've searched the net for ways to fix this, and none have worked. so any help would be great. Thanks.
when I went to put music on it, I had to update my itunes to do so. when I did, bonjour cme up with an error message and wanted me to find the path "bonjour.msi".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I need Help! i tried syncing my ipod then it said i neededthe nwer version of itunes so i downloaded it like 8 times! it still didnt work so i uninstalled it and it wont download at all when i try a window willl pop up and say would you like to save this file? and i will click save file and it would download but its nowhere on my computer?!?!
Hi DJBentley2011,
Welcome to Apple Support Communities.
It sounds like there is an issue burning CD's in iTunes. Is the playback issue only occurring on a specific device and does the disc show up correctly in iTunes? The article linked below should help you resolve optical drive issues, it walks you through identifying potential issues and provides troubleshooting suggestions.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
I hope this helps.
-Jason -
My IPhone 4 will connect to the internet at my house but it wont work.
it says I'm connected but it will say error. I use my friends Wifi and it works. Why not mine?
Oops, that should have been http://support.apple.com/kb/TS1398
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I really need HELP!!! I have a laptop that runs with windows vista, and I have been having issues trying to get it to download the new version of itunes that would be compatible to the new version of ios 7 that I have already updated on my ipad. I have downloaded this three times, it shows that the download is complete, but when I connect my ipad to my laptop it is still telling me that I have to download the new version again and it will not sync with my ipad until I do. Does anyone else have this issue and can anyone help me figure out how to correct it? I would be most grateful!!
sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app -
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I changed my Apple ID to a new email address. Now I cannot get my Iphone and Ipad to recognize the new Apple ID ... and I cannot access the old Apple ID because it does not recognize its password any more ... and I cannot change the password ... and there seems to be no one to ask about this. Any help?
I tried but it won't let me even access the old Apple ID. It won't recoginze its old password and will not let me make a new one. (The site tells me it has sent an email to let me change the password but the email does not come.)
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I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
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