Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)
Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)
disable running antivirus/firewall programs.
Similar Messages
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I am trying to reinstall Creative Cloud with all my apps, however I have a download error: Please retry and try again or contact customer support??
WHAT download error?
A12... download & install error http://forums.adobe.com/thread/1289484
-more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
or
Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Error 46 may be caused by Comodo internet security
-Comodo may kill install https://forums.adobe.com/thread/1460361
or
What is the exact error code that you see?
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Any help would be awesome. I've closed and reopened the app many times and even restarted the computer. I'm using a MacBook Pro with OS XYosemite.
Chopper Duke for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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I get "Download Error" Please Retry to Try Again or Contact Support in adobe application manager
I'm sure I can;t be the only person facing this problem, but recently (within the last 2 weeks) my creative cloud application manager has decided to stop working, doesn;t display any of my installed apps and says "Download Error Please Retry to Try Again or Contact Support" when ever I try to access it.
I have tried the following to solve this but none of the suggestions work.
- Reinstalling the application
- Uninstalling and Reinstalling it
- Deleting the update file which adobe advised and install again.
- Updating to the latest version.
Please help as nothing seems to work my computer runs everything else fine.I searched my mac high and low and couldn't find an "AppData" folder in C:\Users\(Your username)\AppData\Local
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Every time I click to update an application I get a window "Download Error" it gives me the option to "Contact customer support" and a link "Reload Applications"
Sal Sabaj, Would ask you to follow the suggestions mentioned under the below article and check if that helps.
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
Let us know in case you still get that issue.
Regards
~ Arpit Kapoor -
On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error Press Retry to try again... (49)". How can I resolve this?
Try logging out of the CC Application and restarting your computer. Also, try running the CC app as an administrator.
Benjamin -
Hey all,
I keep getting this error when trying to use Adobe Creative Cloud. I only downloaded it today and I keep getting this download error. I have tried a few of the other solutions found and none seem to work. Sorry if there is an obvious fix but other solutions haven't worked for me
I also keep getting this error. "Unable to reach Adobe Servers. Please check your internet connectivity, firewall settings, and then try again."
Although I have no firewall enabled so...
Thanks for the help!I had this problem with acrobat downloading. I shut down the computer, restarted and it worked.
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I'm trying to install windows 7 but getting a message that it can't be installed on bootcamp because it needs a partition formatted as NTFS. What to do?
Hello,
The Boot Camp Assistant application helps you create the Windows partition and restart your Mac ...
http://www.apple.com/support/bootcamp/ -
I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8
Rachelh20713544 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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I have a mac computer that uses no password. When installing flash player I get the message "Install adobe flash player wants to make changes Type your password to allow this. I can't get past this message.
Hi,
To change your password you will need to open System Preferences, then open Users & Groups, click on Change Password. Change your password to a temporary one, then when you have finished you do the same procedure to change it back, by typing in the temp password then leaving the new password blank. Hope this helps. -
Trying to set up account but get following message: Ajax submit failed: error =403, Forbidden
Can you use the HP Passport to sign in to eprint center?
This question was solved.
View Solution.Hi, DK28, I hope you are doing well and welcome to the community;
Try this 2 steps;
1. Use another browser (Internet Explorer, Chrome, firefox, safari, Opera).
2. Sign-in with an alternative account (Shapfish form HP, google account, Facebook). If you do not have an account with one of the ones mention create one and follow this to sign-in with the new account. https://h30495.www3.hp.com/help#eprint
I hear here (other members of the community) that there is an issue that engineer are working on diligently that may be affecting this process. At the same time I know that other members have some success using this steps aforementioned.
Hope this helps!
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! -
Trying to install iWorks 08 but getting a Code 999 error message.
suggestions about how to proceed?
StJerome,
Welcome to Apple discussions.
The one time I heard of someone getting that error message, it was due to a corrupt installer. You might want to try downloading the trial version again, and seeing if that installs.
Having said that, I notice you're running Panther. iWork '08 wants OS X 10.4.10 or above. It doesn't look like you meet the minimum system requirements, which would certainly produce an installation error.
-Dennis -
Trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?
trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?
Elements 13. Can I update my OS?
Sent from my iPhone -
I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?
Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12? If so then please contact our support team at Adobe - Contact Support – Download and Installation. I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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I am trying to install itunes. I get a message Service Apple mobile device failed to start
I am trying to install itunes. I get a message Service Apple mobile device failed to start. I am unable to finish the installation.
Hello M Roddy,
The following article provides steps that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen
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