Trying to launch itunes and am receiving message "The itunes library.itl ..
file is locked, on a locked disk, or you od not have permission for this file".
It was working a couple of weeks ago - any suggestions?
Hey there tnakerlarry,
It sounds like you are unable to successfully install iTunes on your computer. I would use the following article to troubleshoot the issue named:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thank you for using Apple Support Communities.
All the best,
Sterling
Similar Messages
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When trying to launch iTunes on my PC running Windows 7 it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." Because iTunes is frizen at this point I am unable to enter a username or password, or in fact do anything. Please help!! I have uninstalled and reinstalled iTunes numerous times as well as attempting all of the fixes that I could find on-line and still no joy.
That sounds extremely phishy to me... iTunes does not require authentication simply to launch it. I suspect you've got something nasty intercepting network traffic. That server may be set up to log the Apple ID that you enter so it can be used fraudulently. Try ComboFix from Bleeping Computer.
FWIW the domain mellor.co is registered to an accountants in Knutsford, Cheshire, UK, and produces the same authentication request if visited with a browser. There is no sign of a "real" publicly visible website at that domain which is a somewhat odd.
tt2 -
Itunes will not launch, it shows message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.
If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic! -
when trying to launch facetime on mac, a message drops down that says "unable to verify email because it is already in use by another Apple ID". The mac tech things it's an itunes problem. Anybody?
You need to select the "Manage My Account" link and not the "Reset Your Password" link. Once you use the "Manage My Account" it will ask you to log in and in there you should see which email addresses are verified.
Manage My Account Direct Link: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/31/wa/directToSignIn? wosid=UqdNjJEj36wU900BTj4Hw0&localang=en_US
I'm thinking this may help as well. http://www.cultofmac.com/100524/imessage-supports-multiple-addresses-and-selecta ble-caller-id/
Which is what I'm trying to do with my iPad and iPhone. -
When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
I have updated my iTunes to the latest edition and now my iTunes will not open saying MSVCR80.dll is missing from my computer and that i have to reinstall itunes. I have tried reinstalling twice now and this error message keeps appearing. What is going on?
Solving MSVCR80 issue and Windows iTunes install issues.
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iTunes is unable to run. I tried to run iTunes and a message comes up that says "the iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file." what is the solution to unlock it ?!
I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows. -
I installed iTunes 64 on a Windows 7 (Home) HP Pavilion and received this error message. the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Please help!
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
Recently I have not been able to open iTunes,I tried removing and reinstalling it but still won't open. I now get the message The file "iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Any suggestions on how to get iTunes to work again ?
Thanks
<Edited by Host>Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I am trying to export photos and keep receiving an error message. I tried relocating my catalog to see if that would help since I am saving to an external drive, but now I can't find my catalog at all either. I am a newbie at this and don't know what I'm doing wrong or if I can even use an external drive for my photos and catalogs (I did enable smart previews so I do know how to do that part). Help!
You can use an external drive with LR but I recommend only using it for
image file storage while keeping your catalog on your internal HD for
performance. If you moved files outside of LR (Finder or Explorer) you will
have to clue LR in on where they are now. Use the left-hand folder panel in
Library mode to navigate to the location on your external drive and use the
find photo option get LR to reconnect them. If you moved the catalog and
now LR can't find it you should get a window allowing you to select a new
one where you can navigate to the new location and select it. You can also
just start LR by clicking on the Lightroom 5 catalog.lrcat file to open it
and start LR. -
Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.
Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do. -
trying to download itunes and keep getting message 'the system administrator has set policies to prevent this installation' and therefore cant download - any ideas
Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you? -
I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible
That usually indicates the mailbox on your ISP's mail server. That's where you have to look and clean up.
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I am not able to open my iTunes on my HP pavilion dv7-3173nr entertainment notebook: I receive error message: The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes". How can I correct this so that I can open my iTunes on my notebook?? dorothy278
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
How do i install Itunes on my windows(7) PC? i followed the guidelines issued outlined by Apple in KB TS5376 but i keep getting the message, the file "itunes library.itl" cannot be read because it was created by a newer version of itunes. what steps must i follow to install?
If you've already installed the latest version then the message may be a sign of a corrupt library. See Empty/corrupt library after upgrade/crash.
tt2
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