Trying to purchase on iTunes for the first time on new Mac, asking for verifying questions-saying answers are incorrect. Reset password,still won't allow purchase without answering questions. Any advice?
Trying to purchase on itunes, using new Mac...asking for security questions but won't accept answers. reset password and iTunes still asks for security questions. Any advice?
After resetting your questions you've tried logging out (tap on your id in Settings > iTunes & App Store) and back into your account on your iPad to see if they then tie up ?
If they don't, and resetting them yourself doesn't make any difference, then you could try contacting Support and see if they can help with what's going on.
Normally when needing to contact support to get the questions reset you need to contact Support in your country : http://support.apple.com/kb/HT5699
You could try the same contact method for your problem - or you could try contacting iTunes Support via this page, but as it's related to security questions they might just point you to the above : http://www.apple.com/support/itunes/contact/ , click on Contact iTunes Store Support on the right-hand side of the page
For the $9.99 purchase and your $10 credit, if you are in the US then you need to add on your state's sales tax to an item's listed price
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Somebody, please help me. I've been looking through these threads for the last hour now and can't find any answers to my question.
I recently had my iPhone stolen and had to buy a new one. I bought the iPhone 4 and tried to sync it to my computer and recover old contacts. When I was prompted to sync to old phone or set up as a new phone, I chose to sync to my old phone, hoping to get some of the old pictures/contacts/etc back.
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Please tell me there is a way. I don't want to lose all of those memories.Hey:
IMHO, There MIGHT be a chance ....
There are a numer of "data recovery" tools out there that might help.
This article is a nice summary:
http://forums.cnet.com/7726-7588_102-3223036.html
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"Updating to iOS 5.1.1 will delete all of the apps and media, including iTunes Store purchases, on your iPhone. To preserve your content, apply this update on the computer where you sync apps, music videos, and photos.
Updating on this computer will only preserve contacts, calendars, text messages, and other settings. Please do not interrupt the update, which may take an hour or longer to complete. iTunes will verify the software update with Apple."
What do I do now? My only options on the pop up are cancel or update.After the update you sync your content back to your phone. It should all be in your iTunes library & thus there should be no issues putting it all back on your phone.
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Can anyone help with my question above?
If you don't want to delete everything then disconnect it and use the computer that you previously synced with.
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TIAWelcome to CS3.
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I want to creat for the first time on my Mac Mini an iPhoto library. I have many seperate hard drives with pics I want to import but are concerned I will fill the hard drive with pics alone. Can I install the pics on one larg (1TB) external apple hard drive and use iPhoto functions still with the pics being installed on a seperate drive from the iPhoto OS?
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You can move your iPhoto Library to an external disk:
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I live in Italy and I am trying to buy an App, for the first time with my iphone4...in the past only downloaded free apps free apps; I have a US Visa card and it is not accepted by italian Itunes...what can I do to do my purchases?
On the apple website that is correct i beleive.... but i have an italian american express and am able to purchase stuff here in the US.
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I tried to purchase something on my iTunes account for the first time but idk my security question. what do I do now?
Frequently asked questions about Apple ID
http://support.apple.com/kb/HE37
My Apple ID
https://appleid.apple.com -
When i tried to use the itunes store for the first time it said I had to contact customer support to complete the transaction.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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Sigh.....really late and I want to go to sleep, but I just purchased some Itunes online for the first time, and I don't know how to download them to my ipod. I've never done it before, and it shouldn't be rocket science, but I can't find anything that tells me where to go to download my songs. It said something about check purchases, but I can't even find that screen. I connected my ipod to the computer, and now it says CONNECTED...EJECT BEFORE DISCONNECTING. My BF set up the acct when he bought my ipod as a gift, and as I bought these songs for a special weekend I have planned I can't ask him how to do it. HELP! For some reason the password I always use is not recognized for my account... and since I can't get anyone from itunes without a proper log-in I'm at the mercy of all of you more versed in tech and itunes than I. Is anyone still up that can help me out?
It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes) -
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