Trying to reset phone but have message that says cant connect to prepaid I phone need to unlock screen. Which is the reason why I want to reset to begin with
I Bought an IPhone 4 several months ago. I was going to give it to my wife but she doesn't like the keyboard on my IPhone so I stuck in a drawer as a backup. I had my cousin over and he was playing games on it then we put it away. He somehow activated the screen lock. I am trying to open the phone. I tried to do a reset through iTunes. But keep getting an error message that says. " iTunes can't start your prepaid IPhone you need to unlock the screen". Which is the reason I am trying to reset the phone to begin with. I have done other resets but have never encountered this comment before.
THanks to anyone who can help me
Try Recovery Mode > iOS: Unable to update or restore
Last resort is DFU Mode (Google it)
Is your iPhone legitimately unlocked or is it Hacked/Jailbroken to use a perpaid SIM
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Hey gwscrt,
Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
I would read the document in full, but here are the applicable steps for you:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Have a good one,
David -
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Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
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6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
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Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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Thank youiTunes 5?
That may be the problem.
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which iPad is this? 1st generation? -
My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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These are good online stores for Mac compatible RAM
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http://eshop.macsales.com/installvideos/macbook_13_unibody_mem/
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Hi-I am trying to print pictures from iphoto. I selected a picture and tried file-print. But instead of giving me size/layout options, it gave me a message, "no available themes". Not sure what to do next--something I need to install?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
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I can't retrieve my email because every time I do a message pops ups that saying that it cannot connect to the server. This iPad is for home use only.
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I'd suggest taking a look through the following article, as it provides information and troubleshooting steps that can help get Mail moving on your iPad.
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http://support.apple.com/kb/TS3899
Cheers,
Allen -
IPod touch will not update in App Store. It says " cannot connect to ITunes store
See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
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