Trying to update ipod touch stopped working tried to reset it and the screen turnes white after apple logo comes up how do i solve it

I was trying to update my iopd touch when it stopped so i reset it and now when it goes on the screen turnes white

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • I tried turning my Ipod on and the screen turned white...

    I tried turning on my used ipod and the screen turns white. I have no idea why or how to fix it. When I googled how the solution only turned it black for a few seconds. Please help!
    (P.S. I might have the operating system wrong since it was my grandfather's ipod and he never told me.)

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Just got my ipod touch and the screen turned white what do i do?

    Just got my ipod touch and the screen turned white what do i do?

    Try a Restart and a Reset...
    Restarting your device
    1)   Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2)   Press and hold the Sleep/Wake button until the Apple logo appears.
    Follow these steps to reset your device
    Note: Reset your device only if it is no longer responding and the steps above do not work.
      Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    Restart / Reset
    http://support.apple.com/kb/ht1430

  • My ipod touch isn't recognised on my laptop and the screen shows usb cable pointing to itunes symbol

    My latest gen ipod touch isn't recognised on my laptop and the screen shows usb cable pointing to itunes symbol

    iOS: Device not recognized in iTunes for Windows
    Try
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
      least ten seconds, until the Apple logo appears
    - Try manually placing the iPod in Recovery Mode and then try a restore
    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod touch stopped working out of no where and now it wont turn  on what should i do?

    my ipod touch stopped working out of no where how do i turn it on?

    Try a hard reset.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD  120G Vertex 3 SSD Boot HD  

  • My sons ipod touch stopped working no internet, apps not responding,won't turn off

    His ipod stopped working properly last night. Not jailbroken, not dropped etc. I tried restoring it and it still is really slow it is connected to our wifi but wont open the internet. I cant get his apple Id to verify or icloud email account set up. Also when I go to restart the ipod the slide bar to turn off never pops up it just turns black and the apple logo appears ( the ipod wont power off now)
    Any help would be appreciated.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I tried to restore my ipod touch and the screen turned white....it wont turn off either...what can i do to fix it??

    It isnt working...it is a 4th generation and all it has is ablank screen..plz help!!!!

    Hi hellomynameisbrooke,
    Try rebooting the iPod by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about 10-15 seconds to reboot.
    If that doesn't work, connect it to your computer and try restoring it via iTunes.
    Hope this helps!
    Cheers,
    GB

  • HT1212 I entered an email address on new IPOD touch before I registered it with gmail and the email I entered was already taken...how can I change this?

    I enetered an Apple ID before I made sure that it was available on gmail...now the email I entered for apple ID is not available but already used at apple ID..How can I change this??? Any help appreciated!

    Go to Settings>General>Reset>Erase all content and settings and then start over.
    If you are setting it via wifi aand have not cmpleted then
    - Reset the iOS device.
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    and then try agai.
    Last:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • My ipod froze and the screeen turned white

    I was using facebook and then my ipod just froze and the screen turned white, What to do???

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
    There's more to try but let's go a bit at a time.

  • My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

    My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black.  Thanks!

    Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

  • HT4972 I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3.  I have it connected to my computer, and the summary in itunes indicates the update is available.  However, when I click "update", it opens Windows Explorer and waits for a file name to

    I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3.  I have it connected to my computer, and the summary in itunes indicates the update is available.  However, when I click "update", it opens Windows Explorer and waits for a file name to open.

    I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program  - neither indicated a newer version of itunes is available. (it is a vista computer).
    The itunes software on the computer displays my ipod & the current ios (4.3.2), and indicates a newer ios is available (6.1.3). When I choose "update", I am taken to Windows Exploer and prompted to choose a file to open. it is as if the "update" button has the incorrect code attached to it.
    The ipod is working, but there are several app I would like to install, but I can't with the current ooperating system.

  • Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto the shuffle. My laptop crashed whish had all my new music

    Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto th nano. My laptop crashed whitch had all my new music, and im afraid if I sync my Ipod touch to the desktop with all my old songs, ill lose all my newer ones which I dont want to happen because I want them on my nano. Im sorry for the confusing topic im just so lost.

    All you have to do is connect your new iPod to the computer that has the library for your old iPod.
    When iTunes comes up, click on your new iPod under Devices.
    At the top of the Summary Page click Music.
    Click Synch Music.
    Do the same thing for Photos, Apps, Movies and so on...
    Now just synch the iPod.

  • 2 of my movies are no longer working in my iTunes or on my iPod Touch, One doesn't play at all and the other gets to about 29:00 than stops working and I don't want to buy them again. What's happening?

    2 of my movies are no longer working in my iTunes or on my iPod Touch, One doesn't play at all and the other gets to about 29:00 than stops working and I don't want to buy them again. Then also when I added a non-iTunes movie and tried to have iTunes make an iPod/IPhone version it gave me error -4. What's happening to my movies?

    I also have to add that the right earbud only doesn't work on my phone while i'm listening to music. If I'm face timing it's okay. what the heck.

  • IPod touch stopped working when charging now won't turn on at all

    iPod touch stopped working when charging now won't turn on at all

    Try in order:
    - After charging or half an hour, reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Connect the iPod to the computer and if it shows in iTunes, restore the iPod via iTunes.
    - See if placing the iPod in recovory mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

  • I have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck

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