Trying to update my billing info and get an error 413. Howabout a phone number and a real person and forget the foolish online crap? n
Tried to change my billing info and got an error message 413.
How about supplying a phone number and a real person instead of the inpersonal online activity that apparently does not work.
Hello Dennis,
please give us feedback, whether you had been successful. If not, maybe we can interest a qualified and educated employee of Adobe's staff.
Nevertheless I normally I would use Contact Customer Care = http://helpx.adobe.com/contact.html, by clicking through the headlines.
If none of the conditions is fulfilled, and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter
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