TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

We were unable to authorize your payment card for this purchase. Please update your billing info.

we were unable to authorize your payment card for this purchase. Please update your billing info.
I am currently on holiday and do not have access to my credit cards security code can i update it when i get back from holiday?

Hello
thank you for your reply
However now i have another problem, it seems that my account has been charged by apple through a app purchase despite my credit card details not being complete
i went to reportaproblem but the 'i would like to cancel this purchase' option is not here'

How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?

I have an iphone4 and am resident of India. As per current foreign regulations, I am not permitted to mane payment in US$ for my purchases from ITunes/App Store. Every time I sign in I am asked to give details of my credit card. I have a debit card for my indian currency Account. Can I give this card number in the required field and if so, will any debit contravene Indian foreign exchange regulations?

Create an Account Without a Credit Card:
http://support.apple.com/kb/HT2534
Apple ID FAQ
http://support.apple.com/kb/HE37

4 albums purchased from iTunes yesterday have songs not playing all the way through. They play for a period of time and skip to the next song. Everytime they are played. Can anyone help?

Some songs I purchased last night are not playing all the way through. Several songs from the 4 albums I purchased play for a period of time then just skip to the next song. The songs that do this, do it everytime they are played at the exact same spot. The songs that are affected skip to the next on iTunes on my PC which is updated to the most current iTunes and my 160gb iPod classic. Everytime they are played at the exact same spot. However on my other device, iPhone 4s all songs play just fine. I have almost 7,000 songs on my iPod and this has never happened before and I have played it awhile since downloading those albums yesterday. This is only happening with the albums purchased yesterday. Can anyone help me figure out what is wrong?

I'm having the same issue with a few songs I just downloaded. It skips randomly in the middle of the song.

HT1491 When I try to download a song I purchased from itunes on my iphone I keep getting Unable to Download Song and then I have to click either done or retry. Why does this happen?

Why do I keep getting a message when downloading an itune purchase on my phone that says Unable to Download song click done or retry??

sharonthome wrote:
I had itunes on my old eMac, now I have a MacBook Pro. itunes says I have $19.70 in my account, but when I try to buy a song all that comes up is my credit card.
Sounds like you have abn expired credit card linked o yoru accopunt.
View your iTunes account payment info and select None for the CC.
You may need to first add a valid card number before you can remove it.

I can't purchase from itune because iforgot the security questions

Help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

TS1702 we were unable to authorize your payment card for this purchase.

I have this billing problem. I keep getting this message and I tried every my credit cards.
If someone can help me?
Thnx in advance

Hello
thank you for your reply
However now i have another problem, it seems that my account has been charged by apple through a app purchase despite my credit card details not being complete
i went to reportaproblem but the 'i would like to cancel this purchase' option is not here'

CAN I CONNECT MY IPOD CLASSIC TO ANY COMPUTER AND UPDATE ANY MUSIC THAT I HAVE PURCHASED FROM ITUNES ON MY IPAD?

CAN I CONNECT MY IPOD CLASSIC TO ANY COMPUTER AND UPDATE ANY MUSIC THAT I HAVE PURCHASED FROM ITUNES ON MY IPAD?

Plug the iPod into the new computer. When it pops up on the left sidebar, right-click on the iPod and select "Transfer Purchases". Make sure that you Authorize the computer to play content purchased with that account, or else the music will not play.

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I recently updated my iPhone and now find there are a number of songs that I cannot sync to my phone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music. Thanks

I recently ran an updatedafter being prompted multiple times. Now I find there are a number of songs that I cannot sync to my iPhone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music.

Why would you repurchase songs simply because they will not sync? Sorry, that's beyond illogical, it's simply not smart.
What happens when trying to sync these songs?
Any errors?

I cannot download music purchased from iTunes store to iPod

All of a sudden when I connect my 2G Nano I get an error message that says, "Some of the items in the iTunes library were not copied to the iPod "your name iPod" Because your iPod software is too old. Go to the Summary in iPod preferences and click Update to get the latest iPod software update."
When I click OK The "Update" button is greyed out and I cannot select it. On the Summary tab under "Version" it says "your iPod is up to date."
What I noticed is that any songs in my playlists that were purchased through the iTunes music store were not transfered to the iPod. The difficult work around is to burn those songs to a CD and re-import them as mp3's. I tried deauthorizing and reauthorizing my computer which did not work. I also rebuilt my iTunes music library which did not work.
I belive when I irst set up this new iPod about 3 weeks ago this was not a problem and purchased songs transferred from iTunes to the iPod but now they don't.
Any Suggestions?

Also I forgot to mention that when all this was happening, I wanted to Retore my iPod but this option was also greyed out in the summary section and it wouldnt let me do it, therefore I hooked it up to my Windows XP machine and was able to restore the iPod. Now it was formatted for Windows. I hooked it up to my Mac machine and got all the same problems but it downloads everything from itunes to the iPod except purchased music.
So I opened iPod Updater and it said that it cannot update the iPod because it if formated for Windows. It also says if I now want to Restore it, I need to connect using a firewire cable whereas before I was using a USB cable because it said the Nano is not compatible with a firewire cable.
Arghhhh.

WHEN TRYING TO PURCHASE FROM iTUNES ALWAYS RECEIVE A POP-UP STATING "COULD NOT PURCHASE (name of song) A REQUIRED iTUNES COMPONENT IS NOT INSTALLED (-42404) TRY AGAIN" EXPERIENCED THIS FALL OF 2012 AND THEN SOMEHOW CLEARED UP NOW HAVE SAME PROBLEM. ???

WHEN TRYING TO PURCHASE FROM iTUNES I ALWAYS RECEIVE A POP-UP "COULD NOT PURCHASE (NAME OF SONG) A REQUIRED iTUNES COMPONENT IS NOT INSTALLED (-43404) TRY AGAIN. EXPERIENCED THIS DURING FALL OF 2012 AND HAD NO SATISFACTION AND AFTER A PERIOD OF 4-6 WEEKS TRIED AGAIN AND ALL WAS CORRECTED SOMEHOW. LAST PURCHASE WAS DEC 28TH 2012. NOW MARCH 2013 CANNOT PURCHASE AGAIN. WENT INTO ACCOUNT AND MADE SURE ALL WAS UPDATED BUT STILL NOT ABLE TO PURCHASE. ANY HELP WOULD BE GREATLY APPRECIATED.

Reinstall iTunes

HT1206 How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

If you can't remember your password or security answers and don't have access to the email address (you didn't have a rescue email address on the account ?) then you can try contacting Support in your country and seeing if you can get the password reset and access to the account : http://support.apple.com/kb/HT5699 (they should also be able to reset the security questions)
If you can then update the primary email address on the account to be an address that you have access to.

I just updated itunes and a LOT of my movies and music disappeared. These are movies and music I owned already and did not purchase from iTunes. How do I find them or do I need to add them all again? Also what happened to the sidebar?

I just updated my iTunes software and have a lot of problems...
1. The sidebar option is gone. I LIKED the sidebar and it was easier for me to navigate that way.
2. Also no lists? I hate the icon way to view it. It makes my eyes go wonky and I have a harder time actually looking for what I want.
3. A LOT of my music and movies have disappeared. These are music and movies I owned that I did NOT purchase from iTunes so I can not re-download them.
How do I find the missing files? Do I have to readd them into iTunes? Is there a way I am not seeing to put thew sidebar back or make the files be viewed in list form? Can I undo this update to put it back the way it was. I hate this update...

See my answere to your post in the Mt. Lion forum.

TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

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