TS1277 I am trying to purchase extra lives for a game app and a message pops up saying 'your purchase cannot be completed' go to a website for support???

I have tried to purchase more lives for a game app. It asks me for my password - I enter - it returns saying the purchase could not be completed - go to www.ipad support - How do I correct this?

You need to contact Support
http://www.apple.com/support/itunes/contact/

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HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ)

HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated

You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases.

Is there a way to open a zip file received via email on the iPad? I tried and a message popped up saying mail cannot open the attachment.

Is there a way to open a zip file received via email on the iPad? I tried and a message popped up saying mail cannot open the attachment.

You need a third party app. Take a look at some of these on this Google page.
Open zip files on iPad

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

Launch iTunes and click on the click on the store menu item the select authorized this computer.

HT4993 I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly.

HT4009 I attempted an in app purchase of gems in Clash of Clans. After entering my password I got a pop up saying "Your purchase could not be completed" & directing me to support at this site. I have not found anything here that solves the problem.

I attempted to purchase gems as an in app purchase in Clash of Clans. After entering my password I got a pop up saying the purchase could not be completed & telling me to go to the support page. My settings allow in app purchases. Why am I unable to make in app purchases?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am trying to download a game app and it is just frozen saying it is waiting how can I just cancel it?

I am trying to download a game app and it is frozen says waiting. How do I cancel it?

If you are downloading multiple apps then they will download one at a time. If it's just the one app that you are downloading (and you're using wifi if it's over the 20 meg limit for 3G), then try a reset and see if it resumes loading after the iPad has restarted : ress and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HT201263 i have an iPhone 4. I forgot my passcode and can't access my phone. i tried to restore it, but halfway through the process iTunes stops working and a message pops up saying "iPhone cannot be access because it has a passcode" how am I suppose to r

how am i suppose to access my phone? PLEASE HELP

Follow the process mentioned below step by step to get your iPod Touch/iPhone/iPad working.
Make sure you have Latest Version of iTunes (11.1.3) Downloaded and Installed on your Computer, if not then you can download the latest version of iTunes from the Link below.
http://www.apple.com/itunes/download/
Now once you have the Updated version of iTunes installed on your computer follow the below steps to get your iPod Touch/iPhone/iPad in Recovery Mode and Then restore it to factory settings
Open iTunes Application on your computer and then start the process step by step
1>Disconnect your device from the computer (if connected). The process won’t work if you start with the iPod Touch/iPhone/iPad connected to the computer. Leave the cable connected to the iPod Touch/iPhone/iPad, as you will be reconnecting the iPod Touch/iPhone/iPad to the Computer later in the process.
2>Power down your device. Turn off your device by holding down the Power button ( On Top right corner of iPod Touch/iPhone/iPad). When the power slider appears, slide it to the right. Wait for your device to comepletely shut down before continuing.
3>Press and hold the Home button (Home Button is located at bottom of your iPod Touch/iPhone/iPad screen/display). With the Home button held connect the device to your computer with the USB cable. When reconnected, your device should turn on.
(If the low battery screen appears, charge your device for a few minutes and try the process again.)
4>Continue holding the Home button. After a few moments, you will see the "Connect to iTunes" screen on your device. This screen is a picture of an arrow pointing from a USB cable to the iTunes logo. When you see the screen you can release the Home button.
5>iTunes will display a message stating that a device in recovery mode has been connected. From there you can proceed to restore your iOS device. Once you see this message click on OK and then click on Restore
Once you click on Restore iTunes will download the Latest available version of iPod Touch/iPhone/iPad software (ipsw file) in your computer and after the download is completed the same will be restored in your iPod Touch/iPhone/iPad. You will see the Download process and Restore process on top of your iTunes screen. Once the restore is completed your iPod Touch/iPhone/iPad will automatically restart and you will see a message that iPod Touch/iPhone/iPad has been Restored and will connect after restart.
Now you will have to follow some steps on your iPod Touch/iPhone/iPad to Customize your Device for First Use.
Hope this process will help you

Hi, I was trying to copy and paste a lot of info for one day on my calendar to another day and an error message popped up saying that the system responded with an error. Msg won't go away I force quit ical

Need help for trying to unfreeze a message on my ical. I was trying to copy and paste some appointment info from one day to another on my ical and a message popped up saying the system responded with an error. All of my info was below the message. I can't get that message to go away or work on the ical now at all. I try to force quit ical and have shut down the computer and it still comes up. Any suggestions?

K,
Try removing the com.apple.iCal.plist file from your Macintosh HD/Users/yourusername/Library/Preferences Folder. To find that Library folder, if you are using Lion, use Finder>Go Menu>Depress the "Option" key>Library. Drag the .plist file to your desktop, and log out/in or restart.
Next, make sure that you are not connected to the internet. Then to to your Macintosh HD/Users/yourusername/Library/Calendars Folder and remove any files with "Cache" as a part of the file name. Use the same method as listed above to get to the correct Library Folder. Log out/in, or restart and check iCal for functionality.

HT1491 When trying to buy extra lives for a game I get a message saying that the purchase could not be done and to contact Apple support

When trying to purchase Extra Lives I get a message stating that my purchase can not be done

You need to contact Support
http://www.apple.com/support/itunes/contact/

HT3702 Every time I try to purchase extra lives or boosters on a game, it tells me to go to itunes support. What do I do to get the resolved?

Every time I try to purchase extra lives or boosters on a game, I am told to go to itune support. What do I do to get this resolved so I can purchase services?

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

In candy crush saga, when I try to purchase extra lives it says that it can't complete the iTunes purchase and reels me to come to the apple support page. Help!

In candy crush saga.when I try to purchase extra lives it says that's it can' and directs me to the apple iTunes support page. I can't find ths problem. What is wrong?

Click here and request assistance.
(85777)

I am trying to work on Live Cycle Mosaic 9.5 and I have downloaded FlashBuilder 4 and trying to con

I am trying to work on Live Cycle Mosaic 9.5 and I have downloaded FlashBuilder 4 and trying to configure the mosaic plugin "LiveCycle Mosaic ES2 Plugin for Flash Builder 4" in Flash Builder as per following directions given on adobe site:
     "Add the following two update sites via Window > Preferences > Install/Update > Available Software Sites (names below are suggested/optional):
Name: Galileo Location: http://download.eclipse.org/releases/galileo/
Name: RIA Tooling Location: select the LiveCycle Mosaic ES2 Plugin for Flash Builder 4 ZIP file.
Install RIA Tooling Feature: In Help > Install New Software, choose ("Work with") RIA Tooling Site.
Select and install Adobe LiveCycle RIA Tooling."
But I am getting the following error:
"Cannot complete the install because one or more required items could not be found.
Software being installed: Mosaic Tooling Feature 9.5.0.0-20100629-2-241916 (com.adobe.livecycle.ria.tooling.feature.feature.group 9.5.0.0-20100629-2-241916)
Missing requirement: Adobe LiveCycle RIA Tooling Mosaic Core_UI 9.5.0.0-20100629-2-241916 (com.adobe.livecycle.ria.tooling.mosaic.core_ui 9.5.0.0-20100629-2-241916) requires 'bundle org.eclipse.wst.sse.ui 1.1.0' but it could not be found
Cannot satisfy dependency:
    From: Mosaic Tooling Feature 9.5.0.0-20100629-2-241916 (com.adobe.livecycle.ria.tooling.feature.feature.group 9.5.0.0-20100629-2-241916)
    To: com.adobe.livecycle.ria.tooling.mosaic.core_ui [9.5.0.0-20100629-2-241916]"
Please, suggest me how can I solve this problem to configure mosaic plugin on flash builder 4.

Thanks CSound1.
Bootcamp Assistant will read a DVD or an ISO file containing Windows retail versions and create a USB. What installation media for Windows do you have?
If you have a DVD drive and connect to your MAC (or if you have a built-in optical drive), put in your DVD for Windows, Run Disk Utility as indicated and click on the DVD to verify that there are no issues with the media.
Are you following the Bootcamp installation guide available from the apple website?

Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again.

Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE

Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy

TS1277 I am trying to purchase extra lives for a game app and a message pops up saying 'your purchase cannot be completed' go to a website for support???

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