TS1286 Cannot restore my iPad2 64GB & was told by Apple store that I can replace it with a 16GB for $249, should I not be given the same capacity iPad or be allowed to upgrade to the Retina version?

Any solutions other than replacing as Aplle store suggested after trying to troubleshoot?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes.  This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Message was edited by: Texas Mac Man

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