TS1292 After I scratched the code on the iTunes gift card I could not read the whole code and I do not have a gift receipt, What do I do to redeem my card?

After I scratched the back of my I Tunes card, I couldnt read all the code numbers and do not have a gift reciept, what do i do to redeem my gift card?

If the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, normally I'd also say the receipt but you can see what they say) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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Confused with the whole Pearsonvue and Certview

I can never get the whole login thing straight with the whole Certview and Pearsonvue.
I have an account with Pearsonvue (submitted my Prometric ID, approved etc) that I was able to login to view the certifications I have taken, etc at one time. Now, I can't even login. I remembered vaguely able to login to Certview using the same email account that I used with Pearsonvue. Now, Certview can't even find my account using that email search link (https://profile.oracle.com/jsp/reg/LostUsername.jsp).
What the heck is going on? Which ones should I be using? And what is the function of either site?

apex_disco wrote:
I can never get the whole login thing straight with the whole Certview and Pearsonvue.
I have an account with Pearsonvue (submitted my Prometric ID, approved etc) that I was able to login to view the certifications I have taken, etc at one time. Now, I can't even login. I remembered vaguely able to login to Certview using the same email account that I used with Pearsonvue. Now, Certview can't even find my account using that email search link (https://profile.oracle.com/jsp/reg/LostUsername.jsp).
What the heck is going on? Which ones should I be using? And what is the function of either site?I hope the folowing helps. Others may describe it better.
Pearson VUE tracks exams you have taken with Pearson VUE. Just the Exams. Pearson VUE are responbile for exam scheduling, taking, cancelling rescheduleing. Their role is to deliver the exams set by Oracle (and other Instutitions ywho offer exams) through their exam center network. Pearson VUe will say nothing about certification Status
Prior to September 2009 Oracle Exams were delivered by Prometric, where you could view similar hings Pearson view (though only 10 months are kept online); and of course only exams delivered by Prometric.
Certview is a front end system to the records Oracle maintains about an exam and what certifications have been awarded as a result of taking those exams and when they have been shipped. Records are held regards of whether Pearson Vue or Prometric delivered the exam.
You should find you oracle SSO gives you access to Certview if you have previously registered with it, unless you have acquired 2 oracle sso's. Your SSO is working as you seem to have access to forums. ( The key thing with Certview is your Oracle Testing Id. Hopeflly you do not have 2 or more of those).
I hope this helps a little, good luck with regaining your accounts ...
bigdelboy.

HT1212 i have forgotten the password to my ipad and it says connect to itunes but my computer cant connect to the ipad because of the code and i need it know how to wipe the whole ipad and start from scratch?

i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I have a MacBook that had Mcafee on it and went to great lengths to get it off. Unfortunately after running all the remove scripts and support from mcafee, in my console it still shows com.apple.launchd{1} with message (com.mcafee.virusscan.VshieldEPoint

I have a MacBook that had Mcafee on it and went to great lengths to get it off. Unfortunately after running all the remove scripts and support from mcafee, in my console it still shows com.apple.launchd{1} with message (com.mcafee.virusscan.VshieldEPointInterface[7881]) Exeted with exit code:1 Then the next line says will start in 10 seconds and it repeats endlessly.

Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off an

Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.

Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

I can't burn a cd of my own created music. I either get the error 4261, or after "Checking media" the process stops and nothing further happens. Have tried different burn speeds and cds. Have re-installed iTunes.Any suggestions please?

I can't burn a cd of my own created music. I either get the error 4261, or after "Checking media" the process stops and nothing further happens. Have tried different burn speeds and cds. Have re-installed iTunes.Any suggestions please?
wm0203

Sounds like the CD drive died. Luckily they cost next to nothing to replace. Or get an external LaCie instead. I have a dual G4 1.25 and the CD drive was always so anemic I use a LaCie Porsche with it.

Hi, I followed the instructions to apply for the Made For iPhone Program. After submission of the necessary documents and information, I have not heard back from Apple. How to track the application progress? Can someone help?

Hi, I followed the instructions from Apple MFI website, to apply for the Made For iPhone Program. After submission of the necessary documents and information, I have not heard back from Apple for couple weeks. How to track the application progress? Can someone help? < Edited by Host >
Thank you.
Best Regards,
Gerald

Hi Gerald
This is a user-to-user forum, and your message will not be received by Apple. You will need to sign into your Developer/MFI account, and contact Apple that way. This can be done here.
P.S Please do not post your e-mail address here.
Taylor

HT201269 I am trying to restore my phone from the backed up information on my computer. It is asking me for a password. I tried my screen lock code and my apple id. Does anyone know what password it wants?

I am trying to restore my phone from the backed up information on my computer. It is asking me for a password. I tried my screen lock code and my apple id. Does anyone know what password it wants?

recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device

Why do my playlist delete themselves after playing though the whole list?

just downloader the most recent Itunes update and after taking a whie to figure out that the shuffle was working i went to sleep with itunes playing. when i woke up itunes had stop playing and deleted the playlist i had playing. im ask why it did this how i can stop this and how i can have my playlist do what they did bfor witch was reshuffle the songs and continue playing.

Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

I had to replace the hard drive on my computer. I am now trying to download Adobe Photoshop CS6, previously purchased. I get an error that files are missing after waiting for the whole download. I have Windows7

I had to replace the hard drive on my computer. I am now trying to download Adobe Photoshop CS6, previously purchased. I get an error that files are missing after waiting for the whole download. I have Windows7

The error msg said that the file archive part of Adobe photoshop CS6 is missing and that I need all parts in the same folder.

I have an iPhone 4 and after the 6.0 upgrade I don't have the 3D option in the map app and I don't have the panarama option on my camera.

I have an iPhone 4 and after the iso 6.0 upgrade I don't have the 3D option in the map app and I don't have the panarama option on my camera. Some features are there but some are.

Those features aren't supported on the iPhone 4. Take a look here http://techcrunch.com/2012/09/19/ios-6-is-now-available-heres-what-features-your -idevice-gets/

HT201412 after loading in the new 6.1 software on my iphone4 is locked on the plug into Itunes pic.then "iphone could not be restored. The device isn't eligible for the requested build

after loading in the new 6.1 software on my iphone4 is locked on the plug into Itunes pic.then "iphone could not be restored. The device isn't eligible for the requested build

Any Error messages or Alerts...?

TS4036 I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

My ipad2 shuts down completely after I press the sleep button and does not start.... Help please

My ipad2 shuts down completely after I press the sleep button and does not start.... Help please
This started since the latest update!!!!!!!!!!!!!!

Hi Alkaf,
Welcome to Apple Support Communities.
It sounds like your iPad will not turn on. Take a look at the iPhone article linked below, it provides tips that will help resolve power issues for both iPhones and iPads.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
-Jason

I downloaded an album recently, but I guess my internet was going in and out the whole time, and now 5 of the 14 songs will cut out after a few seconds. How can I re-download those few songs?

I downloaded an album recently, but I guess my internet was going in and out the whole time, and now 5 of the 14 songs will cut out after a few seconds. How can I re-download those few songs?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS1292 After I scratched the code on the iTunes gift card I could not read the whole code and I do not have a gift receipt, What do I do to redeem my card?

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