TS1292 can not redeem itunes card , have tried to get help like 6 times nothing suggested via trouble shooting page has helped and can not get a person to help
I can not get itunes card to work says inactive. have followed all trouble shooting and can not get through to support via email or phone
If the card hasn't been activated properly then have you tried taking it back to the store that you bought it from and asking them to activate it properly ?
How have you tried to contact iTunes Support ? You should be able to do so via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes. If that page doesn't load then have you tried clearing your browser's cache/history and/or tried a different browser ?
Similar Messages
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How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?
Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to) -
Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
ThanksThis is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours. -
I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?
Hello,
This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
So for installation and activation you dont need any serial key . Just sign in and it will automatically activate your subscription .
For more information on subscription please click on the link below.
http://www.adobe.com/in/products/captivate/faq.html#subscription
Regards,
Rajeev. -
My Ipod Touch (5th generation)won't connect to iTunes. Everything is up to date and all of that. I've tried uninstalling iTunes,restarting my computer,turnming my Ipod on and off,and i have tried unpluging and pluging it back in many,many times. I have doneeverything i could think of so now I need help!please,somebody tell me how to fix this!
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
HT2589 having trouble with redeeming iTunes card??? please help.
I need help please. Wow this is asking so many question that aren't getting me any where.. I can't redeem my itunes card..
Take a picture instead of typing in the code
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Trying to redeem iTunes card. Was told first time purchase needs security questions answered and don't remeber setting them up to start with and I have made several purchases before without answering questions. Getting no help from Apple support. How can I make new answers for new security questions.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?
Yes, the store didn't properly activate the card. If the store is nearly then you could try going back and asking them to do so, if it isn't (or if they can't/won't help) then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?
Be good to know what the diagnostic results are.
I've also just run into an issue where I couldn't restore an iPod with a corrupt file system, and the "super fix" in that linked article wasn't working for me. I've run across a potentially useful workaround.
iPod Classic went on the fritz today just after syncing. Couldn't restore via iTunes, kept getting 1439 errors, Windows wouldn't format as FAT32, claimed the "Volume is too big for FAT32". Finally tracked down EaseUS Partition Master Home Edition (Free) and formatted as FAT32 with 128k clusters. The iPod is filling back up again. Might be worth a shot here...
tt2 -
I am trying to buy gems for my games ant it says purchase can't be completed. Already I redeem iTunes card.. Pls help
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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my ipod touch will not sync to itunes when i plug it in to my pc it is recognising the camera wizard but not showing up in itunes i have tried de installing and re installing but to no avail it is a replacement ipod but the last one was ok with syncing on the same usb connections can anyone help me out please
Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567 -
I have just down loade icloud and can no longer sync my old music in itunes I have tried to delete icloud but it will not delete?
Are you sure that these times are still selected to sync in iTunes?
When you connect your iPad to your PC and with iTunes running, select your iPad under the devices button in the upper right corner of the iTunes window. Then click on the Movies tab and make sure that the movies are selected (checked) to sync. Check the playlists in the Music tab as well. -
I can's see my Ipod in Itunes, I have tried updating Ipod & Itunes
I can't see my ipod in itunes, i have tried, updating ipod but it wont let me. i have tried repairing, removing and re-installing itunes but still no luck.
please help????I answered on your other thread....
iTunes Does Not Recognize Your iPod
Does Windows see the iPod? -
My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?
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