TS1292 I scratched off some of the numbers/letters on my iTunes card and can not redeem it. What can I do?
I scratched off some of the numbers/letters on my iTunes card and can not read them. How can I get the numbers?
See this support article:
http://support.apple.com/kb/TS1292
If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Similar Messages
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I scratched off to hard the activation code on my itune card. How can I redeem it. Please help
iTunes Store: Invalid, inactive, or illegible codes
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By mistake I scratched off my iTunes card activation number, how can I recover them to use my card?
If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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i scratched off some of the numbers on my itunes card. what do i do ?, i scratched off some of the numbers on my itunes card. what do i do ?, i scratched off some of the numbers on my itunes card. what do i do ?
This forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
When you repost, please only ask your question once. There's no need to repeat it over and over.
Regards. -
I have scratched off part of my itunes code, is there another way I can redeem the code?
This forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
When you repost, please only ask your question once. There's no need to repeat it over and over.
Regards. -
my App Store gift certificate pealed off some of the numbers when I removed the sticker on the back I no onger have the receipt what do I do now?
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. If it doesn't work, there isn;t much anyone here can do for you. It may be a physical problem with your speakers. -
I accidentally scratched off the code on my iTunes card and i don't know what to do now?
If the page that you posted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I scratched the numbers too much on a itunes card and i cannot read it what do i do?
I scratched the numbers too much on a itunes card and i cannot read it what do i do?
See if you can recieve a refund. Do the best you can to make out the number/letters.
-MightEMouse -
I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?
Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement. -
hello i buy itunes card and i have 12 but i can not buy the jewels of the game hay day when i try show me the message contact itunes for support <<your purchase could not be completed >> what can i do
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
credit card number change, your company can not charge , so , what can I do ?because I buy one year plan ,
but the plan stop already ,I can not change the credit card details.
So, I need to buy one more year or can continous the paln with changing the credit number?Hello pen pang,
if your Photoshop is a part of Creative Cloud you can use "Manage your membership and payments|Creative Cloud" at
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>>
Payment & credit card >>> Help changing the credit card on your account >>> from there see what hints are listed.
On the other hand I'm sure that you can use the recommended procedure with a "normal" PS too.
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
If you need these explanations in another language, please use "Change" at the end/bottom of the website from above
Good luck!
Hans-Günter -
I have held off updated my iPhone 4s with the 6.0.1 but having problems connecting to wifi I thought maybe being out of date was the problem.
Having done the update the wifi option is now greyed out and cannot be selected at all. I have rebooted, forgotten networks and turned on and off so many times. There is nothing wrong with the wifi at home as other devices connect no problem. What can I do?I'll repeat the Apple support pages linked in the previous post:
http://support.apple.com/kb/TS1559
Go through the step outlines there starting at the top and work down until you've solved the problem. -
I have followed the instructions on the apple support pages and still cannot get my phone to work. It continues to show the iTunes USB picture and is not recognised on my iTunes on the windows PC. When I connect the phone to my iMac it shows no data and says I can restore to factory setting. However if I do this will all my data be erased? How do I get my phone and data back? I have saved most of the photos that were on the phone but all my contact details and messages are stored and I really need to get them back! Would have limited memory on the phone when trying to update caused this problem?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
I havent used it to buy anything yet... and i dont wanna waste my money. Can anyone help??
Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan -
someone stole my friend's Iphone4s today, and I want to know if it can be traced if the person took out the SIM card and restored it. I also want to know if her service provider can block the phone from use if there is no SIM in there and it is restored. thanks.
It cannot be traced. The service provider can block registration of the phone if it is a US carrier based on the IMEI. If you have the serial number Apple can tell you the IMEI. However, many stolen phones are shipped to other countries, where IMEI blocking for phones from other countries may not be honored. And a sophistcated thief or fence can change the IMEI.
If your friend did not have a passcode lock on the phone they should immediately change all passwords for email, twitter, facebook, bank sites - essentially anywhere that they use a password. Even if the phone had a passcode lock it is safer to change the passwords.
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