TS1363 itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy

Similar Messages

HT1349 itunes will not open on my computer, and says I need to reinstall it. When I try to reinstall itunes I get an error message error #2502 and error #2503

When I try to open itunes I get a message that says that itunes is corupt and I needto reinstall it. When I try to reinstall itunes Iget two error messages; error #2502 and error #2503. How can I get itunes to work?

Many thanks.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

Itunes will not play any songs/videos; also, videos wont tranfer to iPod.

This problem started a couple of days ago; It started after I downloaded 6.0.2... There were a bunch of problems to my computer because of that, although they might not have been related. In any case, I ended up using system restore 3 times and uninstalling/reinstalling itunes quite a bit.
Now my computer's back to normal, except one thing: iTunes. Its acting... funky. Weird. It wont play any songs/videos on iTunes itself, which is annoying but I don't mind it as I just use my iPod... EXCEPT that it wont transfer ANY videos to my iPod. NONE. Even the old videos on it were erased as iTunes said that "They can't be viewed". I KNOW these videos work on my iPod as I converted them to specifications and plus, I've seen most of them before on it (Also, I have a few music store bought videos and they wont transfer either). It seems to be a deep rooted technical problem inside iTunes, but I can't seem to fix it.
I've repaired/reinstalled/completely uninstalled, wiped reg. values with a cleaner, and it STILL doesn't work...
I need help. This problem is weird, and I'd like it fixed. I want to see videos again...
Windows XP
Windows XP
Windows XP

If anyone else can't play songs from their device in iTunes, try steps below which solved my problem:
Be sure your device is selected.
Right Click anywhere on Contents screen.
Select "Reset Plays" your selected song(s) should begin playing.
The "Pause, Play etc" buttons are no longer greyed out.

The ios7 is not updating through the computer and when it get half way it says that there is an error. I cannot try through wifi because I don't have the software update tab. If anyone could help it would be good.

Doesnot work through the computer
Cannot update through wifi
There is an error everytime it updated through the computer

Hello there, Adele102.
The following Knowledge Base article offers up some great steps for resolving the issue you're describing:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If the issue persists, then this article provides an extensive list of error messages and additional troubleshooting steps:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1923 My itunes will not update, and i got a message saying that MSVCR80.II is missing from my computer. Try reinstalling. When i try, i get Sevic apple mobile device failed, verify your priveledges with ignore, retry and abort. Still wont download.

My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

TS1363 my itunes will not update a error message apears during dload C:\Users\Edwin\AppData\Local\Apple\Apple Software Update\ my phone has the new update and now wont sync with my pc due to this

my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software

Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade to leopard? Help!!

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade from tiger to leopard? Help!!

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Itunes will not update. I get an message saying that it cannot verify signature and it will not install, itunes will not update. I get an message saying that it cannot verify signature and it will not install

iTunes will not update. I get an error message saying that it cannot verify signature and it will be unable to install.

Yeah me too try going through the apple website in (firefox) and download iTunes there. Currently that's what I'm doing.

Itunes will not open on my computer the icon on desktop has changed to a white foldertype icon. itunes is listed in programmes on my start menu but will not launch either

please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloads

You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

HT1926 iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

Many thanks.
Error 7 (Windows error 127)
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Possible that itunes will not update iphone OS while overseas?

hi, im in australia, and i was thinking about getting the iphone 3gs through the local australian network carrier here, however, a friend of mine said that whenever he returns to his home country with the contract phone that he obtained under a plan with yes optus (australian network carrier) he told me that it is not possible to update the phone or download any apps through the local itunes store in his home country. to confirm this rumour, i head down to a 3 (another australian network carrier) retail store to enquire about the plan while at the same time asking about the rumour, a sales person said that it might be possible that itunes will not update an australian phone with an non australian IP address...is this true? because purchasing an iphone and not being able to update it while i too return to my home country would render the phone quite pointless. could someone please get back to me and confirm if this is true and if there is any possible solutions without hacking the phone? ohh and by the way, the network carriers do legally unlock the phones for their customer when anyone needs to go overseas

If your phone is locked to the Australian network, then you can only roam in Malaysia. If it's unlocked, you can get a SIM card from a Malaysian provider.
iTunes, however, is country specific. You cannot access Australian iTunes from another country. For example, I'm in the US, and I can't access iTunes from other countries.
If your phone is unlocked, and you have a local SIM card, you should be able to access your local version of iTunes. No problem.

Itunes will not update to a newer version.

Itunes will not update to a newer version. The error received sates an older version could not be removed.

The error is specifically an older version of Itunes could not be removed.
Many thanks, alex. We'll first try the iTunes variation of my standard instructions, then.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I've changed iPad carriers but iTunes will not update the carrier settings,

I've changed iPad carriers but iTunes will not update the carrier settings, stating that the requested resource could not be found. Does anyone know how I can download the ipcc file and force an update.

Your iPad may already have the latest carrier settings, especially if you have updated to iOS 4.3.3.

Itunes will not sync with ipod? Itunes will not update to latest version.

I am unable to sync Itunes with my Ipod and Itunes will not update to the latest version. I receive a message that states the installation package (msi) is on a network resource that I cannot access. Help.

Hello there, Lefty0706.
The following Knowledge Base article offers up some great troubleshooting steps for you. I would recommend starting with the "General Installation Troubleshooting":
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS1363 itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

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