TS1368 Help

Hi I cant connect to my app store can't download any apps tryed logging out but no cant log bk in just says can't connect to iTunes done everythink it says to do but wont work even with wi fi can anyone help me

I'm having that problem too, I thought about trying to log in and out to see if that worked but I logged out and it won't let me log in again... I turned my iPod touch off and on again but nothing changed. Before I logged out it wouldn't let me download anything it just said 'Cant connect to iTunes'...

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TS1368 HELP!!! After upgrading to IOS 6.13 my IPAD Stucks in a plug-in screen and the Itunes. When i Try to connect to iTUNES pop-up message apear "iTunes has detected an iPad in recovery mode.. You must restore this iPad before it can be used with iTunes

I have windows 8 enterprise OS and iTunes ver. 10.5.0.142. I was upgrading my iPad to IOS 6.1.3. After finishing the upgrade my iPad Reboot and currently stucked-up in a plug-in screen and iTunes Logo. When I try to connect it to the iTunes pop-up message appear saying " iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes." In short, I push the restore button then another pop-up message appear saying " The iPad software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." I tried many ways but still no luck. I repeatedly reboot the iPad and open the iTunes still the same problem. I try also to uninstall the iTunes and installed the lower version but still the same problem, I even check the firewall if the ITunes was block or My privileges is administrator to run the iTunes or even reset my winsock but the problem still remain. PLEASE HELP! Thank you in advance!!!

Turn off your firewall and antivirus software.

TS1368 Help!!!! A message has popped up on my iPad 'cannot connect to iTunes store' with options cancel and retry. I try pressing on both options and nothing happens. I can not even turn the power off and restart ipad as the box does not allow me to do

Please help me. thanks

Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.

TS1368 Help! Cannot connect to iTunes store

Please help!
Every time I try to download an app or music onto my iPad I get cannot connect to iTunes store!
It has only just started to happen and my iPhone is working fine, any ideas!?
Thanks

There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

TS1368 Help me to fix

I have a problem: When I purchase items or smt in games, it says "can't connect to Itunes Store".
But when I purchase new games or new applications, it won't allow me.
I use Iphone 4 and iOS version 5.1.1.
Help me if you know how to fix!
Thanks!

Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if if then works.

TS1368 Help, unable to connect to iTunes Store and getting Error (-3212)

fr

Alternately, the following troubleshooting document is also worth a try:
iTunes 7 for Windows: iTunes has detected an audio configuration problem

TS1368 I can't download anything from the app store or iTunes today on my ipad2. Doesn't matter whether it is a previously purchased app or a new one. Help???

I havent had any problems with my iPad2 until today. I cannot download anything from the app store or iTunes. Doesn't matter if it's a previously purchased app or a new one. Help???
I just get a message--- after a long wait where the app icon says "waiting" that I can't connect to iTunes.
Wifi signal is strong. All bars.

Try these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If this will not work, best to contact phone support.
http://support.apple.com/kb/HE57

TS1368 I could not connect to the i tunes store as an error occured (-3212) any help in solving this problem would be most grateful

I could not connect to the I Tunes store as an error occured with the number as follows (3212) any one out there that knows what has happened and how can I rectify look forward to your replies

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

TS1368 My itunes isn't letting me into the store it says ■"iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again." my internet is working perfectly any how? please help

help ?

Hi 1626army,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting the error message you are seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy

TS1368 Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.

Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.

Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.

TS1368 My iTunes account was hacked and charges were made from some other computer. Now my computer isn't being recognized and I need to enter security answers I never provided answers for and cannot access my account to make a purchase. I need help!

My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?

Does anyone have any suggestions?

TS1368 hi i am having trouble with connectind to the i tune app it says unable to connect and when i try to make a payment it says cntact i tune although i have money on my account, and i have checked my wi fi please can you help, THANK YOU

I am having trouble useing i tune, when i try to connect it says ubable to connect, and when i try to pay for something it says please contact i tunes, i have checked my wi fi, and i have money in my account, can you help, thank you

These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS1368 I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

TS1368 I got an new nano for christmas and l put it in to the computer, l just got Windows 8 on my computer, l am unable to connect my new nano to my computer. l have deleted itunes and put it back on my computer and still unable to connect please help me

I got a new nano l am unable to connect it on my computer, l have windows 8. I have deleted itunes and downloaded back on my computer, l still am unable to connect my nano to my computer.
When l put my nano on the computer itunes saids "Accessing Itunes" it is not connecting.
Please help me.
Thanks

Uninstalling and reinstalling iTunes has no affect on the media on the computer or the account it is linked to.
If the media was purchased under another iTunes account, then it is permanently tied to that account.
Using mulitple iDevices with one computer

TS1368 I cannot connect to iTunes store using iTunes. 'Secure link to iTunes store failed'. Please help!

I cannot connect to iTunes store using iTunes. I have version 11.0.2.26 on Win 7 pc. I have had no problems until recently. Can't say exactly the problem began as I don't normally use my computer to access the store but my last successful access according to iTunes diagnostics was 28th Feb 2013 (if thats useful?!)
I've run the Network Connectivity Test in iTunes diagnostics and I got the following results:
- Network interfaces verified.
-Internet connection verified.
-Secure link to iTunes failed.
When I click the help button next to the 'Secure link to iTunes failed' message I get the following:
''iTunes Help is unavailable because your computer isn't connected to the internet.'
My pc is connected to the internet. I've checked firewalls. Windows firewall is off. I'm running AVG internet security 2013. Iv've checked the firewall settings on that and iTunes is not being blocked.
Getting kinda frustrated. Can anybody help please???

I seem to have tracked down the problem. AVG Family Safety software was causing the issue somehow. I have uninstalled it and iTunes now working. I will contact AVG for a solution as I now have no way of blocking certain sites.

TS1368 Help

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