TS1368 Help
Hi I cant connect to my app store can't download any apps tryed logging out but no cant log bk in just says can't connect to iTunes done everythink it says to do but wont work even with wi fi can anyone help me
I'm having that problem too, I thought about trying to log in and out to see if that worked but I logged out and it won't let me log in again... I turned my iPod touch off and on again but nothing changed. Before I logged out it wouldn't let me download anything it just said 'Cant connect to iTunes'...
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I have windows 8 enterprise OS and iTunes ver. 10.5.0.142. I was upgrading my iPad to IOS 6.1.3. After finishing the upgrade my iPad Reboot and currently stucked-up in a plug-in screen and iTunes Logo. When I try to connect it to the iTunes pop-up message appear saying " iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes." In short, I push the restore button then another pop-up message appear saying " The iPad software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." I tried many ways but still no luck. I repeatedly reboot the iPad and open the iTunes still the same problem. I try also to uninstall the iTunes and installed the lower version but still the same problem, I even check the firewall if the ITunes was block or My privileges is administrator to run the iTunes or even reset my winsock but the problem still remain. PLEASE HELP! Thank you in advance!!!
Turn off your firewall and antivirus software.
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Please help me. thanks
Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.
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TS1368 Help! Cannot connect to iTunes store
Please help!
Every time I try to download an app or music onto my iPad I get cannot connect to iTunes store!
It has only just started to happen and my iPhone is working fine, any ideas!?
ThanksThere are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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I have a problem: When I purchase items or smt in games, it says "can't connect to Itunes Store".
But when I purchase new games or new applications, it won't allow me.
I use Iphone 4 and iOS version 5.1.1.
Help me if you know how to fix!
Thanks!Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if if then works.
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TS1368 Help, unable to connect to iTunes Store and getting Error (-3212)
fr
Alternately, the following troubleshooting document is also worth a try:
iTunes 7 for Windows: iTunes has detected an audio configuration problem -
I havent had any problems with my iPad2 until today. I cannot download anything from the app store or iTunes. Doesn't matter if it's a previously purchased app or a new one. Help???
I just get a message--- after a long wait where the app icon says "waiting" that I can't connect to iTunes.
Wifi signal is strong. All bars.Try these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If this will not work, best to contact phone support.
http://support.apple.com/kb/HE57 -
I could not connect to the I Tunes store as an error occured with the number as follows (3212) any one out there that knows what has happened and how can I rectify look forward to your replies
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
help ?
Hi 1626army,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting the error message you are seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.
Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.
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My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?
Does anyone have any suggestions?
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I am having trouble useing i tune, when i try to connect it says ubable to connect, and when i try to pay for something it says please contact i tunes, i have checked my wi fi, and i have money in my account, can you help, thank you
These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
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I got a new nano l am unable to connect it on my computer, l have windows 8. I have deleted itunes and downloaded back on my computer, l still am unable to connect my nano to my computer.
When l put my nano on the computer itunes saids "Accessing Itunes" it is not connecting.
Please help me.
ThanksUninstalling and reinstalling iTunes has no affect on the media on the computer or the account it is linked to.
If the media was purchased under another iTunes account, then it is permanently tied to that account.
Using mulitple iDevices with one computer -
I cannot connect to iTunes store using iTunes. I have version 11.0.2.26 on Win 7 pc. I have had no problems until recently. Can't say exactly the problem began as I don't normally use my computer to access the store but my last successful access according to iTunes diagnostics was 28th Feb 2013 (if thats useful?!)
I've run the Network Connectivity Test in iTunes diagnostics and I got the following results:
- Network interfaces verified.
-Internet connection verified.
-Secure link to iTunes failed.
When I click the help button next to the 'Secure link to iTunes failed' message I get the following:
''iTunes Help is unavailable because your computer isn't connected to the internet.'
My pc is connected to the internet. I've checked firewalls. Windows firewall is off. I'm running AVG internet security 2013. Iv've checked the firewall settings on that and iTunes is not being blocked.
Getting kinda frustrated. Can anybody help please???I seem to have tracked down the problem. AVG Family Safety software was causing the issue somehow. I have uninstalled it and iTunes now working. I will contact AVG for a solution as I now have no way of blocking certain sites.
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