TS1368 We are unable to find iTunes on your computer?..just had this on my iPad recently and can't purchase items from iTunes

We are unable to find iTunes on your computer....just had this pop up and unable to connect to iTunes

I have no Norton security or whatever, just Windows firewall.
So i guess it cant be a firewall error or something.
We'd better check the Windows firewall, just in case:
[How to enable iTunes in the Windows Vista and Windows 7 Firewall|http://support.apple.com/kb/HT2553]

Similar Messages

  • HT203167 I recently downloaded my previous purchased items from iTunes but I have found that some songs dont play or have only downloaded half of the actual song :/

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  • Just bought new iPad mini and can't put music from iTunes on it

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    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
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    You would have to be physically located in Spain, have a Spanish credit card with a valid billing address in Spain.  The you could set up an account in Spain and use it when you were physically located in Spain.

  • HT201209 My child received a $50 voucher for Xmas but doesn't want to use it all at once. I'd like to remove the voucher code so I can purchase items from iTunes using my usual account. Is this possible?

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    Thanks for visiting Apple Support Communities.
    Currently, you can gift dollar amounts or individual items (EG. songs) on the iTunes Store. See this article for more information:
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    iTunes: Sending iTunes Gifts
    http://support.apple.com/kb/HT2736
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  • I just downloaded IOS6 on my Iphone 4S. I used Itunes and downloaded music and now when I go to my Music they are not there and can only be played from Itunes??

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    I would not suggest starting anew AppleID as you will have problems with previous purchases.
    jessicaaaaa12 wrote:
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    Because it is part of your old AppleID (and your library does not just magically appear).
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    Authorize your computer for your old AppleID then File > Devices, select your device then Transfer purchases.
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  • I changed my email on my Apple ID and now I can't purchase anything from iTunes or the app store. How do I fix that?

    I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes  & App Stores on iOS 6) and then log back in and see if it then works.

  • Cant download previoulsy purchased items from itunes

    i cannot download previously purchased and downloaded items from itunes to my library, any thoughts?

    Not with the smal amount of info you gave.
    What have you tried?
    What happened?
    Error message?
    Anything?

  • Started with iPod/iTunes (home pc) several years ago. Added iPhone, iPad, laptop and office pc.  Have multiple iTunes/iMusic folders

    Started out with iPod/iTunes on a home pc several years ago. Added iPhone, iPad, laptop and office pc.  Have multiple iTunes/iMusic folders on all 3 computers -- using iCloud to access media on iPhone/iPad.  What's the best way consolidate songs, movies, books, etc prior to phasing out home pc?  Which machine (laptop or office pc) is best to use as the master host for iTunes/iMusic going forward? Don't want to lose anything or create numerous duplicates. 

    I finally resolved this... by changing everything over to a new laptop.  I had been running iTunes on a Vista desktop, and moved Outlook and iTunes to a Win7 x64 laptop.  Once I got everything installed, I copied the iTunes folder to the laptop, transferred the purchases, backed up the iPhone and iPad to the new iTunes, and then synched them.  Set iTunes to sync Calendar, Contacts, Mail, and Notes on both, and resynched.  Once this was done and I verified that everything was intact on both the iPhone and the iPad, I tried entering a calendar event on the phone and then did another sync.  The event showed up in Outlook.  I then deleted the event from Outlook and did another sync and the event was gone from the iPhone.  Did the same with the iPad and got the same results.  So this apparently was something related to the desktop or Vista; I never got it resolved on the desktop.  Not sure what it could be, but now that it's resolved I'm going to leave it alone.  Maybe after I upgrade to an iPhone 5, I might try messing with the iPhone 4s on the Vista desktop.  If I do, and happen to get it resolved, I'll surely post something regarding that.

  • 10.5 iTunes IOS5= iT won't add Purchased, music videos, more duplicates from 8200 to over 12945, i think 80% more than i had before, freeze, purchased items from iTunes should be downloaded again from purchased page in the Store, so reinstalling All my Ap

    Hi,
    After installing iOS5 on iTunes and iPhone, everything went almost smoothly, except activation, which i finally fixed it.
    The issues i am now experiencing are for the most after iOS5 and iTunes 10.5
    No direct connection to Wifi Spot at HOME, ( i don't have a Carrier contract) I have to be really 2 metres near the router to connect, but not with iPad which i didn't update to OS5 yet, My Library problem is everyday i have to upload all my music from my computer, from nearly 2000 songs to really 12945 now!!! most of them duplicates, duplicates!!! Enormous , songs, music videos, and movies, all duplicated !!!
    I bought a software for fixing this problem, but unfortunately not working at all.I stop this way and buy no more softwares.
    I don't really see most of my Apps in iTunes Store=purchased, even though i have to download them everyday, i mean right now 93 are being on download platform, and tomorrow morning, i am not sure to have the 90 Apps on my Library, that in total should be near 600 or more than that.So my kid will ask for one game to play, and i will really have a hard time to find it(iPhone freezes when looking for App Store+update+ Purchased then ALL or Not in the iPhone, it freezes excessively, and when you got one app and push download then you go to iPhone 3, 4 or 5 th page, then rolling back to App Store etc,,,,
    Something is wrong, but i don't know it comes from.
    Back in 2002/3 first i bought the second generation of iPod, i never saw a duplicate song or file, but now it is different.It becomes sort of a challenge to open your iTunes on your Laptop, and you figure out that your Library is Empty, you have to look for Folders, and no Purchased icon under iTunes Store, No Music Videos either!!!
    Somebody has to sort this out Hopefully
    Best Regards
    [email protected]

    I've written a script called DeDuper which can help remove unwanted duplicates. See this  thread for background.
    What brand of PC do you have? Sony VIAO is notoriuous for having some software which corrupts the iTunes library.
    If you are routinely generating more and more duplicates in your library then you are adding media in the wrong way. Simply scanning the entire media folder over & over again is a likely cause of problems, particularly if this is a different folder from the one currently set as the iTunes Media folder. Use a tool like iTunes Folder Watch which can scan your media folders, add new files and remove missing ones.
    tt2

  • HT1689 Error on my ipad when trying to download previously purchased items from iTunes

    I keep getting a error when trying to download music or films that I have previously purchased from iTunes. It looks fine to begin and I select he song or film I want to download and press to start. It appears to be downloading then just before its complete it states ' unable to download'. What should I do?

    You can create an iTune and App Store account without credit card
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • I have lost all my music on my itunes library. These were not purchased items from itunes, just CDs i had imported, so I could reimport them, but would rather not do that.

    I have recently lost all my itunes library. All the CD's were imported, but I would rather not go through the laborious technique of downloading them on to my computer again. I have tried all sorts of methods to restore my library, and have now given up. I have deleted itunes completely from my computer, and  reinstalled the program.
    I have now bought itunes match.
    Unfortunately, I now realise that I will lose all the music on my phone if I use itunes match. So, is there any way of transferring the music on my iphone back to itunes?
    Can anybody help?
    Thanks.

    Hey xxCreepyFiaxx,
    First, I would try the following suggested steps for when you don't see content in iTunes after updating:
    Quit iTunes.
    Download and install the latest version of iTunes.
    Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
    Mac OS X
    /Users/username/Music/iTunes/
    Microsoft Windows Windows XP and Windows 2000
    \Documents and Settings\username\My Documents\My Music\iTunes\
    Microsoft Windows Windows Vista and Windows 7
    \Users\username\Music\iTunes\
    Drag the iTunes Library file from the above location to the Desktop.
    Open the Previous iTunes Libraries folder in the iTunes folder.
    Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    Drag this file to the iTunes folder (the enclosing folder).
    Rename this file to iTunes Library.
    Open iTunes.
    You should now see your missing content in iTunes.
    via: No content shows up in iTunes after updating
    http://support.apple.com/kb/TS1967
    If that doesn't resolve the issue, then I'd go through the steps in here:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Have a good one,
    Delgadoh

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