TS1369 The article on what to do if Ipod not found by iTunes does not offer the correct solution....
I had this problem with two different iPod nano's that I bought for my kids.
The iPods would not be recognized by iTunes. They would throw an error message about how the ipod was not being recognized correctly. It was computer specific, since they were recognized by other computers in my house. All other USB devices worked fine on the PC the nanos were not working on.
After wasting hours following the instructions that came up with the link (reinstall itunes, run trouble shooter, etc etc), I finally determined that the actual apple driver was not loading, in that it was not showing up in device manager.
So, I clicked on the USB device that was showing a yellow exclamation mark, told it to update its driver and I had a disk, pointed it to common, apple, drivers, and voila a different ipod "device" showed up in device manager. After rebooting, everything was fine.
The steps to resolve this type of issue should include this approach as well...near the top, to head off others from the hours of annoyance I experienced.
- Did you try everything here:
iOS: Device not recognized in iTunes for Windows
- Tried another cable?
- Tried another computer?
If still problem time for an appointment at the Genius Bar of an Apple store.
Similar Messages
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I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open. First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My Ipod classic wont play TED, The Grid, Techzilla and other video podcasts (but not all video podcasts). The genious bar could not figure out the problem. Instead, the Apple store gave me credit towards a new classic, which produced the same problem. This problem is not isolated to a single computer. Secondly, the convert to ipod version feature in Itunes does not resolve the problem. Lastly, I tried restoring the ipod to no avail. I've heard this is a video codec problem.
See this extensive older thread on the issue.
https://discussions.apple.com/thread/2813428?start=45&tstart=0
B-rock -
This has never been a problem before, but when I insert a CD, iTunes does not ask me if i want to import the songs. It will not play the CD and ejects it. I have tried several different CDs and cannot import or play any of them. I can play songs that are already in my library Suecq5
Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc, or a shot of compressed air but chances are good that your optical drive has failed. You can either replace it or buy an inexpensive external unit (but not Apple's as it won't work on macs with a built in drive working or not). -
My phone says IMEI and ICCID unknown, does anybody know what I might do to fix problem?
While it could be a hardware problem (if so, take it to Apple for replacement), it is also a common sign that your attempted baseband update, (or hack) did not apply correctly. Whether it is reparable is not something for discussion on these forums.
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I have itouch model A1213 - I want to upgrade the software. itunes shows it is updated with 1.1.5 something, same everytime.
I saw that repair and other things for this model have been expired - Serial # 1B7499YNW4N .
Please advise and how to upgrade and fix the issue - it shows that wireless is working but never connectsYou have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here: Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I get an error that states "This application has failed to start because MSVCR80.dll was not found". Reinstalling does not help.I have tried removing iTunes and reinstalling, I have tried "repairing" option at reinstall, nothing seems to work.
Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue -
I have restarted the computer, the IPHONE 4, I have checked for updates, and Have reinstalled Itunes. The Iphone plugged into the usb makes the noise that its charging but nothing else. It does not sync and ITUNES does not recognize its plugged in.
Please Assist.See also Recover your iTunes library from your iPod or iOS device.
tt2 -
I have an iPod with iOS 4.2.1 and would like to up date to version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?
You cannot update it if you can't get the latest version of iTunes. Actually, the latest version of iTunes will run in XP if you have Service Pack 2. Also, you posted in the iPad forum, and your profile shows you have an iPad, but in your post, you say it is an iPod. Is it an iPad or an iPod?
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I did everything the article suggests. And for my macbook pro it works perfectly. But all the other devices (iphone 5, 4, Macbook Air) can't connect to the network. Anybody any idea's?
Try resetting your modem. Power it down. Wait a moment, then power it up again. While it resets, do not change what is connected to it.
In another, though unrelated article, Apple recommends the following:
If you have configured your Wi-Fi base stations in the past, it may be helpful to do a factory default reset of each Wi-Fi base station that will be part of the wireless extended network before you begin.
This step really ought not be considered optional for the configuration you propose. If the problem persists after resetting your modem, reset everything else too. -
I'm trying to update my iPhone and I go to ``settings'' then ``general'' and at that point I should see ``software update.'' But it's simply not there, that line does not exist in my phone. What can I do?
This featue is only available on iphone running ios 5 or later.
Update as you always have, via itunes.
Read the article you linked. the entire article, not just the first part.
iOS: How to update your iPhone, iPad, or iPod touch -
my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?
There is a hardware problem. Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.
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When I start up my PC I get the following message. Apple Sync Notifier.exe entry point not found. Sqlite3_wal_checkpoint could not be locatedin the dynamic link library SQLite3.dll. What do I need to do to correct this?
See Troubleshooting issues with iTunes for Windows updates.
Try the repair tip in the third box first.
tt2 -
My itunes says " We could not complete your itunes store request. The network connection was reset." what do i do?
All you can do is wait. Apple should have spent the money they allocated toward making iOS all white on network infrastructure to handle the traffic flow during the upgrade rollout.
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I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
ThanksSounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.
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