TS1372 I'm trying to restore my iPod Classic but it doesn't - some error # 1433
Hello there!
I'm trying to restore my iPod for several days now, but it dosn't restore. A message stating that the iPod was corrupted appears every time I'm able to connect to iTunes (thats another problem; is not recognizing such devices on iTunes and unable the program to function well or work at all) and once "restore" and able to choose music, movies, and everything else, suddenly there is nothing and remains on the restore condition. Can someone help? Another message while restoring saids that there is an error 1433. Does anyone knows about this error?
Thanks a lot!
The Restore fails due to a timeout, most likely a hardisk problem
Do the iPod Disk Diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
Have a nice day!
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Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks
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ERROR (1)
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B-rock -
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See:
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http://support.apple.com/kb/TS1372 -
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EDIT: I ran diagnostics, all supportive services were running but under ports it said no iPod,iPhone,or iPad found
Here is what it said at the end:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Acer Aspire 5552
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 00C6B00003432A00
Current user is not an administrator.
The current local date and time is 2011-06-15 21:05:59.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F72541CC-C822-4391-B6C5-39E44C8EE61E}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {35DCF927-0C06-49F4-A273-7EA16B22F04D}
Description: Atheros AR5B97 Wireless Network Adapter
IP Address: 192.168.2.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Jun 15 18:37:12 2011
Lease Expires: Wed Jun 15 18:37:11 2011
DNS Servers: 192.168.2.1
Adapter Name: {96C89761-FBEE-4834-96B5-0307C36129FA}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-14 13:46:00.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0), UBHelper (2.0.0.14),
UpperFilters: NTIDrvr (1.0.0.10), GEARAspiWDM (2.2.0.1),
D: HL-DT-ST DVDRAM GT32N, Rev 1.00
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 63:55 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 10 16 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
**** Device Connectivity Tests ****
iPodService 10.2.2.14 (x64) is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1A0228TN75J
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Message was edited by: farmchick95Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Acer Aspire 5552
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0040AFC8037833E0
Current user is an administrator.
The current local date and time is 2011-06-15 22:18:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F72541CC-C822-4391-B6C5-39E44C8EE61E}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {35DCF927-0C06-49F4-A273-7EA16B22F04D}
Description: Atheros AR5B97 Wireless Network Adapter
IP Address: 192.168.2.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Jun 15 18:37:12 2011
Lease Expires: Wed Jun 15 18:37:11 2011
DNS Servers: 192.168.2.1
Adapter Name: {96C89761-FBEE-4834-96B5-0307C36129FA}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-15 22:17:11.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0), UBHelper (2.0.0.14),
UpperFilters: NTIDrvr (1.0.0.10), GEARAspiWDM (2.2.0.1),
D: HL-DT-ST DVDRAM GT32N, Rev 1.00
Audio CD in drive.
Found 6 songs on CD, playing time 79:18 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:49:62
Track 3, start time 12:23:58
Track 4, start time 20:27:29
Track 5, start time 48:56:04
Track 6, start time 64:14:65
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 10 16 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
**** Device Connectivity Tests ****
iPodService 10.2.2.14 (x64) is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1A0228TN75J
**** Device Sync Tests ****
No iPod, iPhone, or iPad found. -
Im trying to restore my ipod touch but it says i need a disc?
I tryed to update my ipod however there was a problem and now says i need to restore my ipod touch 4g, however when i do try to restore it my laptop says it needs the disc the ipod came with however there was no disc? Ive tried searching for software but nothing comes up, what should i do?
If you are still having prolesm try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Looks especially at the driver sections. -
My Ipod touch is disabled but I know how to put it in dfu mode(I think that's correct)...but when I log into itunes the restore box does not appear.
What am I doing wrong? How do I restore my ipod touch on itunes when the restore box does not come up?Try Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next would be to try on another computer to help determine if you have an iPod or computer problem.
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