TS1398 I AM TRYING TO MAKE CALLS FROM MY CONTACT LIST AND WHEN I HIT MY CONTACTS NAME NOTHING HAPPENS. WHAT CAN I TRY.

I AM TRYING TO CALL ON FACETIME BY USING MY CONTACT LIST BUT WHEN I HIT THE CONTACTS NAME NOTHING HAPPENS AND ALSO WHEN I TRY TO ADD A NEW CONTACT THE PLUS DOES NOT TAKE ME TO THE ADD INFORMATIOM.  I CAN RECEIVE FACETIME CALLS FROM MY GRAND DAUGHTERS.  HELP
TOM. VELVETTOUCH

Do you have the "Green Arrow" icon on one of your toolbars? That usually will list your most recent downloads with a button to open the folder where they are saved.
If you don't have that, you can open the full download list using either:
* Ctrl+j
* Tools > Downloads
* History > Show All History, then click Downloads in the left column
Can you find the download listed there and click the "Open Containing Folder" button?
Are you downloading Flash or Acrobat/Reader?
For Flash try: http://get.adobe.com/flashplayer/
For Acrobat/Reader, you may not need an update.
Firefox's plugin check site only recognizes the Adobe XI (11) series as current, but if you have checked for updates in your Adobe Reader X or Adobe Acrobat X product (Help > Check for Updates) then you do not need to update the plugin. For this older Reader/Acrobat version, please rely on Adobe for information on available updates and not the plugin check site.

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