TS1398 I have a good wifi connection but keep getting "cannot connect to store" message when trying to download movies or apps today. Always been fine in the past.
As above (first time I've tried to use apple support. God it's a bloody palaver)
There seems to be an issue with the iTunes store. There are quite a few posts with similar complaints, but I have not seen a statement from Apple.
Similar Messages
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Trying to upload photos from my iphone to iphoto on my macbook 10.5.8. Keep getting error message unrecognizable format. I have deleted apps to free up space. 19GB available.....any other ideas?
What version of iPhoto? How much disk space did you have before deleting things?
Regards
TD -
HT5731 Have 55GB available, but get error message when trying to download movie to add storage
Have 55GB available, but get error message when trying to download movie to add storage
Go to Settings>General>Usage>Storage. Let all of the apps load in the window. You can see how much storage you have used and how much you have left. You will need about twice the size of the download of free storage in order to be able to download the movie. Also, the iOS will not let you use every bit of available storage on the device.
You can delete content in there if needed, but if you sync with iTunes it's a good idea to transfer purchased into iTunes and backup your iPad before you delete content. If you use iCloud only, backup with iCloud before you delete any content.
How to transfer purchases into your iTunes library
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766 -
Hi! I'm getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can u help? Thnx!
Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M. -
I'm new to iPad mini and uv I'm trying to get a movie I purchased to where I can watch it offline but when I click the option to download and watch offline it keeps giving me and error with download try again later I have a good wifi connection ??
You have a "good WiFi connection". What does that mean exactly? Can you send and receive email and are other internet related activities working OK for you? Have you tried restarting or rebooting your iPad? Sometimes that helps. If nothing else, it's a good place to start.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I have updated Flash player twice but keep getting the icon box telling me to update?
I have updated Flash player twice but keep getting the icon box telling me to update?
@zeyoo,
Please let us know your operating system and browser.
Please see the following docs that has step-by-step instructions on installing Flash Player:
Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
Mac: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
Thanks,
Sunil -
When I tried to open itunes I was informed files were missing and I needed to reinstal . I have attempted to do this but keep getting fault messages. Any idea's please
C:\Users\paphos203\Downloads\iTunesSetup(2).exe.part could not be saved, because the source file could not be read.
Try again later, or contact the server administrator.
C:\Users\paphos203\Downloads\iTunesSetup(4).exe.part could not be saved, because an unknown error occurred.
Try saving to a different location -
Trying to update Apple TV software, but keep getting "update was not successful" message--what gives? Definitely have wifi connectivity.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
Hi, I have iphone 4s and since yesterday my personal hotspot will not work. It's always worked fine in the past and I have a plan with three uk which includes tethering. I've tried everything I can think of including resetting network settings, resetting the phone as a new phone but nothing works. When connected to the pc it shows on the iphone screen '1 connection' but the pc says 'no internet connection' I've spoken to three who say it must be a phone fault. Any help appreciated. :-)
If you have restored as new that pretty well covers software issues
Looks like a trip to an Apple Store and a likely Out of Warranty exchange unit £159 over the counter
May e consider an upgrade with the money ? -
I have an iMac 10.8.2. When trying to download a photo attachment from an email I received the following : "You can't open application IPhoto because the classic environment is no longer supported." This occurred on 10/25/12 at about 11PM CST. The iPhoto icon in both the dock and the application folder is grayed out with the no or do not enter symbol. How can I resolve this so I can access my photos?
I have two iPhoto icons in applications. One is grayed out and has the no symbol, the date of last modification is Oct 25, 2012 11:07pm. The size is 110 KB and kind shows Applic…lassie). When I click on with CMD i it shows:
kind: Application (Classic)
size: 109,677 bytes (111 KB on disk)
Where: / Applications
Created: Thursday, October 25, 2012 11:07 PM
Modified: Thursday, October 25, 2012 11:07 PM
Version: --
More info: --
Name and extension: iPhoto.app
Hide extension is grayed out and checked
Preview shows a photo I had attempted to save to iPhoto
The second iPhoto icon is also grayed out, but the symbol is an envelope, the date of last modification is Oct 12, 2012 12:09PM. The size is 548 KB and kind is shown as an email message. When I clicked on it with CMD i it shows:
Kind: Email Message
Size: 547,665 bytes (549 KB on disk)
Where: /Applications
Created: Friday, October 12, 2012 12:09 PM
Modified: Friday, October 12, 2012 12:09 PM
Version: not listed
Name & Extension: iPhoto.eml
Hide Extension: checked
Open with: Mail
Preview shows a photo I had attempted to save to iPhoto -
I keep getting an error message when trying to download iOS update 7.0.6. I have turned on & off. I have charged & tried connected & disconnected etc
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.
AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine. Help!
If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
I'm in UK but am getting Errors 503, 105007 and 105002 when trying to update
I'm in UK but am getting Errors 503, 105007 and 105002 when trying to publish updates to 2 websites. System maintenance is going on right now in US and Australia but nothing about Europe. its Sunday 1900 here ( UTC+1)
I was getting the same errors about 20 hours ago too - surely maintenance in US won't affect Europe and wouldn't prevent publishing for 24 hours?
Any suggestions = I guess the Adobe help desk will be SNAFUFrom BC Blog Post:
Partner registration, Trial site creation Muse Publish, APIs, FTP and some admin section will not be available for 4 hours on all data centers.
If you see the errors after maintenance is complete contact BC Support. -
Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!
Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2
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