I'm in UK but am getting Errors 503, 105007 and 105002 when trying to update
I'm in UK but am getting Errors 503, 105007 and 105002 when trying to publish updates to 2 websites. System maintenance is going on right now in US and Australia but nothing about Europe. its Sunday 1900 here ( UTC+1)
I was getting the same errors about 20 hours ago too - surely maintenance in US won't affect Europe and wouldn't prevent publishing for 24 hours?
Any suggestions = I guess the Adobe help desk will be SNAFU
From BC Blog Post:
Partner registration, Trial site creation Muse Publish, APIs, FTP and some admin section will not be available for 4 hours on all data centers.
If you see the errors after maintenance is complete contact BC Support.
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I KEEP GETTING ERROR MESSAGES 403 AND 404 WHEN TRYING TO SEARCH FROM FIREFOX..HOW COME
when I bring up firefox it is usually to get into my mail...if I try to search for something thru google /yahoo I get error messages 403 or 404 ...
''SusanR62 [[#answer-722913|said]]''
<blockquote>
The only system I can get the video to work is Chrome.
</blockquote>
This is because Chrome does not use Adobe Flash Player. Chrome uses something called Pepper Flash, maintained by Google (not Adobe). The issues you are experiencing are Adobe Flash Player issues. You should be able to get assistance with these issues [https://forums.adobe.com/community/flashplayer/using_flashplayer on the Adobe forums]. -
I have plugged my Iphone into my itunes account after trying to update to IOS 7. Its an Iphone4s.. I have pressed home and sleep button but the error still comes up.
KatUnable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Error codes 1604 and 1602 when trying to update my iphone 3g to 3.0
ive tried and tried and tried, i have read the error resolutions for my error codes, ive tried a different computer, ive tried installing my usb drivers, everything!
all i seem to get when updating is, it says preparing iphone for update then the screen goes blank, baklight still on but the screen is black and then nothing for a min or 2 then i get the error code (one of the 2) can anyone help me and has anyone experienced the same thing?Nothing worked until i finally went to 8.1.10 FIRST. I had this same problem last week, updating a customer’s 3G to 3.0 from 2.2.1, on a MAC (using iTunes 8.2.1)! I tried on 2 different macs, 2 different sync cables, a bootcamp Vista SP1 on my MBpro and then XP pro SP3. All registered a 1602, 14 or 16 error everytime, about halfway through the update on the iPhone. I also tried removing the old 3.0 update and prefs file from the user data > app > apple directories with no luck. Also tried reinstalling itunes on the Mac.
What finally worked was:
- uninstall itunes (if you have anything above 8.1.10).
- move your itunes library file (for windows, it’s located under the iTunes directory, usually called iTunes Library.itl). You want iTunes to create a blank file since your 8.2.1 upgraded itl file won’t work with 8.1.10.
- put your ipod into DFU mode
- restore your iPhone to 2.2.1 using iTunes 8.1.10 (go here to download older versions of iTunes)
- use the same site above to download 8.2.0 (not 8.2.1).
- install 8.2.0 and connect your iPhone. It will notify you about the update. Download & install the 3.0 update (if you uninstalled, the 3.0 update should be deleted).
- upgrade back to 8.2.1
- move your library (itl) file back. To be safe, I would hold the shift key down to select your 8.2.1 file (even if it’s named the same as the one you created from iTunes 8.1.10).
1 hour later, I have everything updated. All I can say is that there’s a bug in 8.2.1 that wasn’t there in 8.2.0. I updated my iPod Touch first gen no problem with 8.1. Hope it works for others. -
I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESKTOP APP OR EVEN SOLUTION OF RUN OF IMSLIBREPLACER IM STIILL NOT ABLE TO LOGIN TO MY CREATIVE CLOUD FOR DEKTOP APP . PLEASE HELP ME AS I NEED TO GET IN AND EXPLORE MORE OF MY DOWNLOADED S/W
I HAVE TRIED ALL POSSIBLE SOLUTION BUT AM AMAZED HOW THIS IS HAPPENING TO ME.
PLEASE PLEASE HELP ME .Creative Cloud ConnectionHi Alfred,
I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
1) Go to Start button>> Control panel>> Uninstall a program.
2) Check if you see Browser safeguard there, if yes then uninstall it.
3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
-Ankit -
Why when installing Adobe Acrobat XI Pro do I recieve install error 1328 ? Does same when trying to update as well. How can I fix this?
Moving this discussion to the Acrobat Installation & Update Issues forum.
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HT4913 I get unknown error (-54) all the time when trying to update Match or Genious
This also happens when trying to update Genius
This is a new MacBook Pro Retina with all SW up to date & iTunes 10.6.3
I also cannot sync to my iPhone or iPad = time out issue when trying to copy musict to the device
iPhone & iPad are all up to date with the latest version iOS.
My iTunes library is large = ~110GB & I did move it over from a PC.
I can not deauthorize my old PC.
Any clue?When trying to update Genius & iTunes Match, I always get this error the same time as iTunes has gathered all the info & has just started sending it to iTunes:
"We could not complete your iTunes Store request.
An unknown error occured (-54)
There was an error in the iTunes Store. Please try again later"
I always get this error no matter when I try.
I went to the Apple Store & they could not help me even with an appointment
Their guess is that it has something to do with the SW on this Apple Macbook Pro Retina notebook.
We tried creating a different iTunes account on this notebook & that received the identical error.
I did try Genius & Match from a different Mac notebook, but without my library & there is no error.
This notebook has worked for ~1 hour since I got it new about a week ago & I've had this notebook for 2 weeks now.
Genius & Match both work on my PC notebook, but for some reason my iPhone or my iPad will not sync. I always get Time Outs and the Sync never completes -> message that the Sync is finishing forever or until I unplug my USB cable.
Does anyone have any suggestions?
Thank You,
Kim -
Error code 80070022 and 80070057 when trying to backup music from iPod Classic
Hello. I'm attempting to backup all of the music from my 80GB iPod Classic to my Windows Vista computer. My old computer (the one originally with the backed up music) died on me, so iTunes wont backup music from my iPod to the computer. So I am forced to either use a 3rd party transfer software or transfer the music from the iPod's file system. Attempting a backup either of these ways results in errors that prevent the computer from transfering 95% of the music. The 3rd party software offers no information about the error, but copy/pasting from the iPod file system to the PC returns the following errors:
error code 0x80070022 (first error message)
error code 0x80070057 (subsequent error messages for 95% of music files attempting to be copied)
If I try transferring through the iPod's file system on my Macbook Pro, I get error code -36.
I've tried restarting both the PC and iPod, and I've also tried the transfer in safe mode. Both attempts have not solved this problem. Most of the 12,000 songs on the iPod were ripped long ago from CDs I own. I've also painstakingly rated every one of these songs. I'm very worried that one day my iPod will crap out on me and the ratings will be gone forever and I'll have to spend tons of time reripping those CDs again. I've also googled this problem and have found little help.
Other details - this iPod was originlly set up on a WinXP PC. Addionally, I should note that I have no problems connecting to itunes or playing any of the music files. These errors are only preventing me from copying music files to my PC or Mac.
Thank you in advance!I Googled that
http://www.google.com/search?q=Currentencoder+settings+for+bit+rate+and+sample+rate+are+not+valid+for+thisfile&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a -
I am trying to restore factory setting on my old iphone 4 so i can send it back to my wireless company for the trade in program. I keep getting error message from apple 3014. I have tried all troubleshooting tips and still get the error message. Does anyone have any tips? Thank you
I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple
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When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Getting error message Cannot Resolve Symbol when trying to compile a class
Hello All -
I am getting an error message cannot resolve symbol while trying to compile a java class that calls another java class in the same package. The called class compiles fine, but the calling class generates
the following error message:
D:\Apache Tomcat 4.0\webapps\examples\WEB-INF\classes\cal>javac
ConnectionPool.java
ConnectionPool.java:158: cannot resolve symbol
symbol : class PooledConnection
location: class cal.ConnectionPool
private void addConnection(PooledConnection value) {
^
ConnectionPool.java:144: cannot resolve symbol
symbol : class PooledConnection
location: class cal.ConnectionPool
PooledConnection pcon = new PooledConnection(con);
^
ConnectionPool.java:144: cannot resolve symbol
symbol : class PooledConnection
location: class cal.ConnectionPool
PooledConnection pcon = new PooledConnection(con);
The code is listed as follows for PooledConnection.java (it compiles fine)
package cal;
import java.sql.*;
public class PooledConnection {
// Real JDBC Connection
private Connection connection = null;
// boolean flag used to determine if connection is in use
private boolean inuse = false;
// Constructor that takes the passed in JDBC Connection
// and stores it in the connection attribute.
public PooledConnection(Connection value) {
if ( value != null ) {
connection = value;
// Returns a reference to the JDBC Connection
public Connection getConnection() {
// get the JDBC Connection
return connection;
// Set the status of the PooledConnection.
public void setInUse(boolean value) {
inuse = value;
// Returns the current status of the PooledConnection.
public boolean inUse() {
return inuse;
// Close the real JDBC Connection
public void close() {
try {
connection.close();
catch (SQLException sqle) {
System.err.println(sqle.getMessage());
Now the code for ConnectionPool.java class that gives the cannot
resolve symbol error
package cal;
import java.sql.*;
import java.util.*;
public class ConnectionPool {
// JDBC Driver Name
private String driver = null;
// URL of database
private String url = null;
// Initial number of connections.
private int size = 0;
// Username
private String username = new String("");
// Password
private String password = new String("");
// Vector of JDBC Connections
private Vector pool = null;
public ConnectionPool() {
// Set the value of the JDBC Driver
public void setDriver(String value) {
if ( value != null ) {
driver = value;
// Get the value of the JDBC Driver
public String getDriver() {
return driver;
// Set the URL Pointing to the Datasource
public void setURL(String value ) {
if ( value != null ) {
url = value;
// Get the URL Pointing to the Datasource
public String getURL() {
return url;
// Set the initial number of connections
public void setSize(int value) {
if ( value > 1 ) {
size = value;
// Get the initial number of connections
public int getSize() {
return size;
// Set the username
public void setUsername(String value) {
if ( value != null ) {
username = value;
// Get the username
public String getUserName() {
return username;
// Set the password
public void setPassword(String value) {
if ( value != null ) {
password = value;
// Get the password
public String getPassword() {
return password;
// Creates and returns a connection
private Connection createConnection() throws Exception {
Connection con = null;
// Create a Connection
con = DriverManager.getConnection(url,
username, password);
return con;
// Initialize the pool
public synchronized void initializePool() throws Exception {
// Check our initial values
if ( driver == null ) {
throw new Exception("No Driver Name Specified!");
if ( url == null ) {
throw new Exception("No URL Specified!");
if ( size < 1 ) {
throw new Exception("Pool size is less than 1!");
// Create the Connections
try {
// Load the Driver class file
Class.forName(driver);
// Create Connections based on the size member
for ( int x = 0; x < size; x++ ) {
Connection con = createConnection();
if ( con != null ) {
// Create a PooledConnection to encapsulate the
// real JDBC Connection
PooledConnection pcon = new PooledConnection(con);
// Add the Connection to the pool.
addConnection(pcon);
catch (Exception e) {
System.err.println(e.getMessage());
throw new Exception(e.getMessage());
// Adds the PooledConnection to the pool
private void addConnection(PooledConnection value) {
// If the pool is null, create a new vector
// with the initial size of "size"
if ( pool == null ) {
pool = new Vector(size);
// Add the PooledConnection Object to the vector
pool.addElement(value);
public synchronized void releaseConnection(Connection con) {
// find the PooledConnection Object
for ( int x = 0; x < pool.size(); x++ ) {
PooledConnection pcon =
(PooledConnection)pool.elementAt(x);
// Check for correct Connection
if ( pcon.getConnection() == con ) {
System.err.println("Releasing Connection " + x);
// Set its inuse attribute to false, which
// releases it for use
pcon.setInUse(false);
break;
// Find an available connection
public synchronized Connection getConnection()
throws Exception {
PooledConnection pcon = null;
// find a connection not in use
for ( int x = 0; x < pool.size(); x++ ) {
pcon = (PooledConnection)pool.elementAt(x);
// Check to see if the Connection is in use
if ( pcon.inUse() == false ) {
// Mark it as in use
pcon.setInUse(true);
// return the JDBC Connection stored in the
// PooledConnection object
return pcon.getConnection();
// Could not find a free connection,
// create and add a new one
try {
// Create a new JDBC Connection
Connection con = createConnection();
// Create a new PooledConnection, passing it the JDBC
// Connection
pcon = new PooledConnection(con);
// Mark the connection as in use
pcon.setInUse(true);
// Add the new PooledConnection object to the pool
pool.addElement(pcon);
catch (Exception e) {
System.err.println(e.getMessage());
throw new Exception(e.getMessage());
// return the new Connection
return pcon.getConnection();
// When shutting down the pool, you need to first empty it.
public synchronized void emptyPool() {
// Iterate over the entire pool closing the
// JDBC Connections.
for ( int x = 0; x < pool.size(); x++ ) {
System.err.println("Closing JDBC Connection " + x);
PooledConnection pcon =
(PooledConnection)pool.elementAt(x);
// If the PooledConnection is not in use, close it
if ( pcon.inUse() == false ) {
pcon.close();
else {
// If it is still in use, sleep for 30 seconds and
// force close.
try {
java.lang.Thread.sleep(30000);
pcon.close();
catch (InterruptedException ie) {
System.err.println(ie.getMessage());
I am using Sun JDK Version 1.3.0_02" and Apache/Tomcat 4.0. Both the calling and the called class are in the same directory.
Any help would be greatly appreciated.
tnx..
addiIs ConnectionPool in this "cal" package as well as PooledConnection? From the directory you are compiling from it appears that it is. If it is, then you are compiling it incorrectly. To compile ConnectionPool (and PooledConnection similarly), you must change the current directory to the one that contains cal and type
javac cal/ConnectionPool. -
Help downloaded itunes 11 still getting error 4310 when buring to a disc. the computer is new.
whydoyouneedtoknow wrote:
.... Given the number of people having the same issue, and given that this issue has been around for several years, it's crazy that this isn't fixed.
I concur!! Come on Apple!!! -
I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.
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please help.
i was trying to update my iphone to ios 6 thru itunes but there was an error message that my phone is corrupted while downloading and that i make sure that there is a network connection and to retry downloading.
no software update available in the general settings...Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
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Keep getting "cannot connect to itunes store" when trying to update aps. help please.
am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop. why won't it work on ipad?
Hello richvasmc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario
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