TS1398 I just bought my first Ipad, and I am unable to get beyond the set-up.  The Ipad will not connect to the internet, even though everything else does. When I click on settings there is no option buttons for General and then reset, or General WiFi.

All it saids is that "The Wi-Fi network you selected is not providing an internet connection.  Change your settings or choose a different network, and when I select Settings, I just get the list of networks.  Nothing which was listed up above in the trouble shooting appears.

Cycle power in your network router.  Make sure it has its latest firmware.
If that doesn't solve it, next try resetting your iPad.  Hold the on/off and power buttons together for about 10 seconds till the Apple logo appears.

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