TS1410 I have an ipod that I bought showing someone elses name how do I fix this and when I go into itunes it will not display

I bought an Ipod for my husbands birthday and when I connect it to the computer it shows someone elses name. I don't want to erase my list of music for my Ipod I need help.

Strange; yesterday there was a link via which you could get a reset email sent, but today that link is missing. So if you've forgotten your answers, there is no way around the problem without involving Apple. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

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