TS1424 Where do you go for help when a grandchild runs up charges on my account??

I am having trouble getting through to anyone to dispute a charge on my credit card.
Can anyone help??

Hi..
Change your Apple ID password > How to change your Apple ID password
You can try explaining the issue to Apple here > Apple - Support - iTunes Store - Contact Us but keep in mind, you are responsible for your iTunes account purchases.
Apple's policy does state that, "all sales are final" >   iTUNES STORE - TERMS AND CONDITIONS

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