TS1424 While downloading a movie for Apple TV, I got error 8008, meanwhile I was charged for a rental. Is this error "repairable"?

Please advise. Thanks in advance.

Welcome to the Apple Community.
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router. Then checking for downloads again.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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HT4743 i have downloaded a movie through apple tv but it hasn't appeared in my iTunes library and I have been billed for it. how can I get it into my iTunes library?

I have downloaded a movie through apple tv but it hasn't appeared in my itunes library. i have been charged how can I get it to appear?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Error -3253 while downloading a movie.

Lately I'm Getting Error -3253 while downloading a movie. I'm using Apple TV (First Version) with 3.0.2 Software. Download stops about every 2-3 percent.
WHy is the question.

I just spent over an hour on the phone and working through Remote Advisor w/an Apple Technician (AT) going through a plethora of troubleshooting items - all to no avail.
The AT did provide me with his/her specific contact information and promised to get back to me with an update within 24-hours. Although there is no resolution at this time, I do at least have the comfort knowing that this issue has indeed been forwarded to the Engineering team for them to review and address.
I just hope that this is resolved sooner rather than later.
And as an FYI I did suggest that they check out the Community Forums to get better understanding that this is not an issue specific to me alone but to a much broader group.

On iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

Help
I dont understand when i download a movie or tv series on my mac book air i get this error message after buying it! its iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

Hello.
Certain types of software can affect the way a computer sends and receives information from the Internet. This article may help you resolve the issue:
Information about error -50 and downloading videos
http://support.apple.com/kb/TS1583
If it did not work, contact iTunes Store via (http://www.apple.com/support/itunes/store/) and/or Apple Tech Support via 1-800-275-2273.

HT1657 I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???

I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???

Same thing happened to me ipad. Please someone fix it Apple.

Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads" and "report a problem" page NEVER loads, no email contact. Please help

Rented 2 movies, watched one, second one kept downloading for 3 days and finally failed. I was charged for it, it never downloaded, cannot be found in "Available Downloads".
When you go to "Report a problem" next to the item (Great Gatsby) on the email invoice or on the online account - it takes you to online support - if you elect problems with iTune downloads the page NEVER opens... no email contact. Please help

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

HT1725 I got "error=-36" while downloading a movie, and now I can't get it to resume

I got the error 36 while downloading a movie that I purchased. However, I had to pause it as I was downloading another movie and wanted that one to download a little quicker. Initially, I got error-50 and so I followed the instructions from that feed such as go to Itunes>preferences>restore cache and then restarted my computer (macbook pro) and restarted itunes. Now, I get error-36 and the movie still won't download. According to my account in the itunes store, it's already downloaded. I looked in Music>Itunes Library>Movies and it's not even there....so now what do I do???
Thanks for any help

I had the exact same problem...i just deleted the download and re-downloaded it...seemed to have solved the issue

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

HT1657 The movie I rented didn't downlaod, but I was charged for the rental. How do I get it to download without being charged again?

I rented a movie from itunes, but it didn't download to my ipad. I was charged for the rental. How can I download it without getting charged again?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I rented a movie, I was charged for it, but never could be downloaded, what should I do.?

I rented a movie called "you again" I was charged for it but never could be downloaded, please let me know what to do in order to be reimbursed
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If it didn't appear in the Videos app on your iPad, and it didn'tdownload to your computer, then you can try the 'report a problem' link in your purchase history : http://support.apple.com/kb/HT1933

HT1551 How long should it take to download a movie on Apple TV?

I'm trying to download a movie using Apple TV. Screem says Ready to play in 10 hours 58 minutes. However, the time changes to various different times such as 15 hours then 9 hour then 20 hours.
Am I using up my minutes as it is loading? Should it take this long to load?

Hi anobles,
Download times for purchases & rentals from the iTunes Store will vary depending on the speed of your internet connection. The Apple TV will regularly recalculate your estimated time to download based on the current download speed that it is seeing. You may find the following article useful:
iTunes Store: Download times will vary
http://support.apple.com/kb/ht1577
Cheers,
- Brenden

HT201272 How do I download purchased movies from Apple TV to iTunes program on computer.

How do I download purchased movies from Apple TV to iTunes program on computer.

You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

I downloaded a movie with apple TV, but I get an error when I try and play.

I downloaded a movie with apple TV but I get an error when I try and play

And that erors is.....

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

Store > Check for available downloads
Or report a problem...
tt2

HT204088 what does error 8008 mean when downloading a movie on Apple TV

what does error 8008 mean when downloading a movie on Apple TV

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

TS1424 While downloading a movie for Apple TV, I got error 8008, meanwhile I was charged for a rental. Is this error "repairable"?

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