TS1538 My computer and itunes won't recognise my ipod. It's not coming up anywhere, not even in the device manager as a camera or whatever the troubleshooting said it might say. Plugging it in with the USB cable just charges the device.

Ipod is not connecting to itunes. It doesn't show up in itunes, 'my computer' or the device manager and plugging in the cord just charges the device.

Hey, first off, i'd like to say i'm not extremely technical - but i'll try and keep up. i'm having more or less the same problem as JasperMack, only, iTunes is recognizing it as my brother's iPod - Not mine. I've searched through the device manager and i got nothing that will recognize it there. My iPod DOES however charge, it almost takes on the roll of my brother's - only problem is when i got to sync it, it says "no device avalible" or whatever. I got this iPod 2nd-Hand (probably a bad idea) and i have no idea what to do. This is the 1st time i've attempted to to plug it into my computer and it's already taking a flying leap into hte zone of "not working" anything???

Similar Messages

  • My Computer and Itunes won't recognize my iPod Video

    I've just recently gotten a replacement iPod because my other one had a click wheel problem... as I was trying to register my new one iTunes doesn't recognize it and neither does my computer... but it shows that it's charging... Please help!

    FIrst make sure you have iTUnes version 6.0.5.20 by going to help>about. If not install it from apple.com Make sure you have the latest ipod updater 06-28-2006, if not download and install it here http://www.apple.com/ipod/download/
    Now WITH THE IPOD DISCONNECTED, out it in disk mode http://docs.info.apple.com/article.html?artnum=93651 open the ipod updater (In start>all programs>ipod) THEN connect the ipod and hit "Restore"

  • Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes... getting beyond P/Oed!!!

    Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera or something.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all.  I had to uninstall iTunes, QT, AND my sound card and reinstall them all.  Sound worked fine, but now I can't sync my iPod.  Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window.  In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera.  In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed.  There is nothing wrong with my USB ports or cable.  And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!!  You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
    Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
    Thank you.
    Evie

    After three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
    (here's a novel idea - fix the glitches Apple.  Or - don't send out updates filled with bugs in the first place)
    Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
    I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet.

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
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  • ITunes won't recognise my iPod on USB 2.0, only 1.1

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    Try this if you have not already. This removes and reinstalls ALL Apple software and sometimes that is required.

  • My sons ipod says disavled for 22,807,916 min and will not allow me to restore what do i do? it says on the computer that we have to enter password but it will not even show the slide to unlock part. and he does no know the password.

    my sons ipod says disabled for 22,807,916 min and will not allow me to restore it. on the computer is says that i have to enter his password but the slid to unlock is not even of the screen, HELP!!!!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Itunes won't recognise my ipod and i have uninstalled it numerous times, what can i do now?

    I have tried uninstaling and reinstalingitunes many times and its still will not recognise my ipod. I don't know what else i am meant to do..?

    I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
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    2) Apple Software Update
    3) Apple Mobile Device Support
    4) Bonjour
    5) Apple Application Support
    Then you restart your computer. Then you install the latest version of iTunes (which will reinstall all those things you uninstalled). Then you restart your computer again.

  • New computer and itunes won't let me access all of my iphone [computer has been authorized]

    Hello, community! I hope that someone is able to assist me.
    So, base of the issue: I recently got a new computer [I went from a Mac to a PC - loved my mac, but it was falling apart after a good eight years and a new one is way too expensive] and I downloaded itunes. I do still have my iphone, and I connected it to my new computer hoping to update some apps and transfer pictures and back it up and what not.
    First thing I did was authorize the computer. On both accounts - I have on in Japan and one from the US (Iphone is from Japan, where I currently live). When I synced my phone, half of the apps are available to adjust (i.e remove or update). Really random ones, too. For example, there's no correlation between which account downloaded the app and I don't see any paid apps and some free apps. I've also switched between accounts to see if this affects the options - it doesn't change anything.
    Also, I want to add/delete music, but I'm completely unable to change anything on my phone - adding or removing. I can view and play the music, but nothing else. Note: When I click the music tab with the phone summary (not the music option in the bar to the left) it asks if I want to sync my entire music library with the iphone.
    Also note - itunes is updated.
    Thanks in advance for you kind assistance!

    Yes... that's the way it works.
    You can only sync an iDevice with one computer.
    Move or copy all the iTunes content from the old computer (or backup of the old computer) to the new computer.
    Then sync the iDevice with the new computer.  It will still wipe the device, but at this point it will not matter because all the content will be on the new computer to sync to the device.

  • TS3221 i have an error (0xE800005E) my itunes won't recognise my ipod and i need to reactivate it and carn't do so help please

    i have an error(0xe800005E) that my 5 year old son created i tryed 2 connect 2 itunes 2 reactivate his ipod and it wont recognise his ipod how can i fix his ipod

    Try:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Windows and iTunes won't recognize my iPod

    I got a new iPod couple of weeks ago and it worked all well for a while. Then added some videos on my iPod and suddenly I realised the "other" files in iTunes has grown up to 700Mb. After deleting the videos the other files were still there and I started having problems when connecting my iPod to the PC.
    Windows started telling me my iPod isnt working properly and I just used another USB port and after a while restored my iPod. After restirong, the slow USB ports of my PC sometimes recognized the iPod but now even they dont work.
    I've tried connecting my iPod to all the USB ports of my PC and also used different cables and I'm turning desperate. The iPod is charged when I connect it to the computer, but it does not show up in iTunes nor in My Computer anymore.
    Update: Now it doesn't charge anymore. Windows still says it is an unknown device and I can use my ipod normally even when it is connected to the computer as if there was no connection.
    More updating: I rebooted the ipod while it was connected and now iTunes found it. I still don't know for sure if the problem is solved.
    iPod 30g (New) Windows XP Pro

    You should use a USB port on the back of your computer when you connect. What other devices do you have connected to the USB chain (other than your keyboard and mouse)?
    You need to read this article: http://docs.info.apple.com/article.html?artnum=305136 Even if no new driver is available for your computer, reload the USB Driver following the instructions in the article.
    Once your iPod can be seen in Device Manager in Windows, change the drive letter on the iPod to something higher (try M or P) and then reformat it (FAT32 format, don't do a quick format). After this Restore it in iTunes.

  • Since the latest itunes update, my itunes won't recognise my ipod

    Since the latest itunes update, my itunes detects my ipod nano (7th generation), but says it can't be identified properly. However, my older ipod nano (4th generation) fine. Does anyone know what this could be? I've re-installed itunes already and followed the troubleshooter.

    The later nano may require more power when connected, to operate and charge its battery, compared to the older nano.  It's possible that your computer's USB bus may not provide sufficient power, if you have other devices connected at the same time.
    As a test, I would shut down (power off) the computer and disconnect all USB devices (including hub), except for standard keyboard and mouse if normally used.  Do this to Reset the iPod
    http://support.apple.com/kb/HT1320
    Start up the computer, run iTunes, and connect the iPod to a direct USB port on the computer.  Is there any difference regarding this problem?

  • ITunes won't recognise my ipod on new laptop

    Hi there
    I have bought a new laptop - hp, windows 8. iTunes installed, music copied across.  However when I connect my ipod there is no recognition.  A box comes up saying "my PC" showing the ipod.  The ipod says syncing, then ok to disconnect (in the space of 5seconds) and then it is disconnected and the computer doesn't know it exists!
    I know there are lots of threads on here with similar problems but I can't seem to work out which is having the same problem as me! Any help greatly appreciated.

    NOTE:  Unless you want to use the iPod as a storage device (like a USB flash drive), there is no reason to Enable disk use.  iTunes recognizes the iPod, whether it is seen in Windows or not.
    If you want to use automatic syncing, making iTunes responsible for keeping your iPod "in sync" with your iTunes library, you probably need to set it up (or update it).  Right now, it may "sync," but if nothing is set up to sync, it syncs nothing.
    Select the iPod in the sidebar, under DEVICES.  To the right, its Summary screen is shown.  Toward the top, there is a bar of buttons, starting with Summary.  Click on Music next to Summary.  This Music screen is where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music, if not already checked.  This enables automatic syncing.
    NOTE:  If that box is currently NOT checked, that means the iPod is set up to add and remove songs manually (not using automatic syncing).  If you set up automatic syncing, the iPod's existing content is replaced, based on how you set up syncing (as described below).  Any songs on the iPod that are not in your iTunes library will be lost.  If this is a problem, please post back (I can describe how to add/remove songs manually).  If all songs on the iPod are in your iTunes library, it is not a problem. 
    If your iTunes library is small enough to fit on the iPod's storage, you can choose to sync Entire music library.  Otherwise, choose to sync Selected playlists, artists, albums, and genres.  Then, select (checkmark) what you want on the iPod from the lists below.  One convenient way to set this up is to create one or more playlists in your iTunes library, and put ALL of the songs you want on the iPod on those playlists.  (Or you can use existing playlists.)  Back on the iPod's Music screen, select those playlists under Playlists.
    When you click Apply, the songs in your selections sync to the iPod.  Going forward, to update songs on the iPod, just update those playlists in your iTunes library (add/remove songs).  The iPod does not need to be connected.  The next time you connect the iPod (or click Sync if already connected), iTunes updates the iPod with the same changes automatically.

  • All of my music got deleted on my ipod and Itunes won't update onto Ipod...

    I kept on getting a message that said I needed to update my Itunes, but I didn't update for a while and one day I unplugged my ipod and all of my songs on it were gone but they are all still on Itunes. So then I updated my Itunes and Ipod like it said and now it says that it can't update songs onto my ipod because "all of the playlists selected for updating no longer exist." I have NO idea what to do now! so PLEASE help me!! Thanks!
    Gateway Windows XP

    http://discussions.apple.com/thread.jspa?threadID=121728&tstart=150

  • How to sync icloud with itunes have two different id's on ipod and password won't work for one of them not even the old one

    Hi all,
    I recently updated my itunes/istore id.  Now my ipod touch won't recongized the id for the cloud.  It works fine for the rest of the ipod but my old id (email) is still on for the cloud how do I change so all is the same.  BTW the passwords old and new won't work with the old id... Should I put it back in?
    Any help would be great!

    Let me clarify if needed... the id I'm talking about is the email address...
    Thanks again

  • New hard drive and ITunes won't recognize my IPod

    Hi, I recently had to replace my hard drive. I had to download Itunes again. While trying to upload the songs from my IPod, the Itunes application tells me that my ipod belongs to another library and my only option is to sync the library with my ipod (erasing all my songs from my ipod) or upload all "purchased" Itunes from my ipod (which are only about 10 songs!). How do I make it so my library recognizes my ipod as its own and not "another"?
    Thanks.

    Only the purchased iTunes songs can be copied from the iPod to iTunes - Unless you find some iPod hack program to access your iPod's library.
    The best way to make sure you don't lose your songs on your iPod is to manually update your iPod.
    Loading songs onto iPod manually
    http://docs.info.apple.com/article.html?path=iTunesWin/7.1/en/2580.html
    This setting allows you to drag & drop songs from your library to your iPod and won't ask you the "sync the library" question. You will have to manually eject your iPod before disconnecting it.

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