TS1702 App I do not have on my account is on updates

When I go do my updates I am getting an update for an app and on an account that is not mine.  The app is not on any of my devices either.  I can not get rid of it?  Help

Contact iTunes/app store support to get it removed at http://www.apple.com/support/iTunes/contact

Similar Messages

  • On my CC drop down menu why is it only Lightroom app that does not have CC

    I have historically used Lightroom as a single purchased product and recently I purchased Creative Cloud.
    As a new user I am very unfamiliar with things but I noticed On my Creative Cloud drop down menu containing a list of all my apps I noticed that each of my apps conclude with CC at the end.
    with other words
    Photoshop CC
    Bridge CC
    Edge Inspect CC
    Scout CC
    Lightroom NOTHING ?
    On my CC drop down menu why is it only Lightroom app that does not have CC at the end of Lightroom.
    Has the system recognised my old Lightroom and it has not installed a CC version or is this the same for everybody out there and if so why?
    Why no CC on the drop down menu after the word Lightroom?

    Why no CC on the drop down menu after the word Lightroom?
    Nothing to worry about. It's the same for everyone and it's normal.
    Lightroom does not follow the Cloud version numbering (yet). It's always had its own version numbering.
    When the Cloud was first released there was no Lightroom included.
    Adobe added Lightroom to the Cloud later but never added CC to the numbering. So yet another layer of confusion was added to the versioning of Cloud software.
    There are now two distinct versions of Lightroom:
    Lightroom 5.6 (perpetual license, does not include Lightroom Mobile)
    Lightroom 5.6 (Cloud which includes Lightroom Mobile)

  • HT201659 I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

    I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

    Hi Lukeclear17,
    The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
    Why can’t I select None when I edit my Apple ID payment information?
    https://support.apple.com/en-us/HT203905
    Cheers,
    Allen

  • How to remove an app that does not have an X

    how to remove an app that does not have an X
    i.e.  stocks

    @greg1424
    Who needs newsstand ? It depends if you enjoy reading the newspaper or magazines in your spare time.  Back in the day, you find that small child delivering your morning newspaper.  You open the door, you found out that the next door neighbor stole your daily newspaper, now you have to buy a new one at the neighborhood deli.  Now Newsstand, fix that by delivering the news you love to your iOS device.  Drink some coffee, while flipping pages on your phone or iPad.  Guess what?  You saving the earth, no one stealing your paper and is available anytime you want.   Plus their subscriptions are cheap, so view the link to read more about it.
    Use Newsstand on your iOS device - Apple Support
    Is pages and numbers free?  Is free, you activated or purchased on or after September 1, 2013. Read the link below for more details
    Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8 - Apple Support
    Cheers,
    Wilkie

  • How do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one., how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one.

    how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one., how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one.

    If you don't have an icloud account, then icloud is not the thing that's popping up a window.
    If you are being asked to enter a password when accessing itunes, then the problem may be that you have purchased items (apps, songs, etc) on the device that were purchased using a different itunes account than the one you currently have defined on your device. 
    Purchased items are forever associated with the itunes account (the apple ID) that was used to make the purchase.  If you change the ID on the device, you won't be able to update any of them.  You'll have to purchase them again.

  • The security database on the server does not have a computer account for this workstation trust relationship

    When I try to log on to my DC it says "The security database on the server does not have a computer account for this workstation trust relationship". It won't let me log on. I installed another server server 2012r2  (its virtual )
    and I can get to ADSI edit. 
    I think what happened was I had a pc that could not connect without unplugging the network cable. So I found this fix 
    FIX: “The security database on the server does not have a computer account for this workstation trust relationship”2032011
    I’ve seen a lot of solutions, or suggestions rather, with regard to the error in the title of this post.  In my experience, the problem can almost always be resolved without extra domain add/removes and reboots, which is the most prevalent solution I have
    seen around.  Usually, this issue is due to a mismatch between attributes of the computer account in Active Directory and those values on the system itself.  Here are the steps I take to fix this issue when it crops up:
    Open up Active Directory Users & Computers pointed to the domain the computer account resides in
    From the “View” pull-down menu, make sure that “Advanced Features” is checked
    Navigate to the part of your organizational unit (OU) structure where the computer account for this server resides
    Open the Properties for the computer object
    Choose the “Attribute Editor” tab on the Properties dialog box
    Check the Attributes dNSHostName & servicePrincipalName – anywhere that a fully qualified hostname is specified (e.g. myserver.mydomainname.com), make sure that the entry matches the hostname
    you have configured when you go here on your server: Start -> Computer -> Right-Click, Properties -> Change Settings (under “Computer name, domain… settings”) -> Full Computer Name
    As an example, for a fictitious W2K8 R2 server whose Full Computer Name is “srv1.mydomainname.com”, these attribute/value pairs should be in Active Directory:
    dNSHostName:
    srv1.mydomainname.com
    servicePrincipalName:
    HOST/SRV1
    HOST/srv1.mydomainname.com
    RestrictedKrbHost/SRV1
    RestrictedKrbHost/srv1.mydomainname.com
    TERMSRV/SRV1
    TERMSRV/srv1.mydomainname.com"
    Not reading it carefully I add a computer with the same name as the pc having the issue and followed the above. The problem is that I did not notice that the spn did not want the name of my server (serv1) but the name of the trouble
    pc.
    dcdiag output
    PS C:\Users\administrator.TOM> dcdiag.exe
    Directory Server Diagnosis
    Performing initial setup:
       Trying to find home server...
       ***Error: DC3 is not a Directory Server.  Must specify /s:<Directory Server> or  /n:<Naming Context> or nothing to
       use the local machine.
       ERROR: Could not find home server.
    PS C:\Users\administrator.TOM> dcdiag.exe /s:DC2
    Directory Server Diagnosis
    Performing initial setup:
       * Identified AD Forest.
       Done gathering initial info.
    Doing initial required tests
       Testing server: Default-First-Site\DC2
          Starting test: Connectivity
             The host 9e0dca7a-d017-445a-b354-adee5ff53d48._msdcs.TOM could not be resolved to an IP address. Check the DN
             server, DHCP, server name, etc.
             Neither the the server name (DC2.TOM) nor the Guid DNS name (9e0dca7a-d017-445a-b354-adee5ff53d48._msdcs.TOM)
             could be resolved by DNS.  Check that the server is up and is registered correctly with the DNS server.
             Got error while checking LDAP and RPC connectivity. Please check your firewall settings.
             ......................... DC2 failed test Connectivity
    Doing primary tests
       Testing server: Default-First-Site\DC2
          Skipping all tests, because server DC2 is not responding to directory service requests.
       Running partition tests on : ForestDnsZones
          Starting test: CheckSDRefDom
             ......................... ForestDnsZones passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... ForestDnsZones passed test CrossRefValidation
       Running partition tests on : DomainDnsZones
          Starting test: CheckSDRefDom
             ......................... DomainDnsZones passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... DomainDnsZones passed test CrossRefValidation
       Running partition tests on : Schema
          Starting test: CheckSDRefDom
             ......................... Schema passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Schema passed test CrossRefValidation
       Running partition tests on : Configuration
          Starting test: CheckSDRefDom
             ......................... Configuration passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Configuration passed test CrossRefValidation
       Running partition tests on : TOM
          Starting test: CheckSDRefDom
             ......................... TOM passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... TOM passed test CrossRefValidation
       Running enterprise tests on : TOM
          Starting test: LocatorCheck
             ......................... TOM passed test LocatorCheck
          Starting test: Intersite
             ......................... TOM passed test Intersite
    PS C:\Users\administrator.TOM> regsvr32 schmmgmt.dll
    PS C:\Users\administrator.TOM> netdig /fix
    netdig : The term 'netdig' is not recognized as the name of a cmdlet, function, script file, or operable program.
    Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
    At line:1 char:1
    + netdig /fix
    + ~~~~~~
        + CategoryInfo          : ObjectNotFound: (netdig:String) [], CommandNotFoundException
        + FullyQualifiedErrorId : CommandNotFoundException
    PS C:\Users\administrator.TOM> Setup /PrepareSchema
    Setup : The term 'Setup' is not recognized as the name of a cmdlet, function, script file, or operable program. Check
    the spelling of the name, or if a path was included, verify that the path is correct and try again.
    At line:1 char:1
    + Setup /PrepareSchema
    + ~~~~~
        + CategoryInfo          : ObjectNotFound: (Setup:String) [], CommandNotFoundException
        + FullyQualifiedErrorId : CommandNotFoundException
    PS C:\Users\administrator.TOM> netdiag /test
    netdiag : The term 'netdiag' is not recognized as the name of a cmdlet, function, script file, or operable program.
    Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
    At line:1 char:1
    + netdiag /test
    + ~~~~~~~
        + CategoryInfo          : ObjectNotFound: (netdiag:String) [], CommandNotFoundException
        + FullyQualifiedErrorId : CommandNotFoundException
    PS C:\Users\administrator.TOM> nslooup
    nslooup : The term 'nslooup' is not recognized as the name of a cmdlet, function, script file, or operable program.
    Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
    At line:1 char:1
    + nslooup
    + ~~~~~~~
        + CategoryInfo          : ObjectNotFound: (nslooup:String) [], CommandNotFoundException
        + FullyQualifiedErrorId : CommandNotFoundException
    PS C:\Users\administrator.TOM>

    Ok fixed. 
    At a elevated cmd prompt run ;
    C:\Users\administrator.TOM>setspn -x
    As you can see the DC serv1 had duplicate SPNs.
    Checking domain DC=TOM
    Processing entry 1
    HOST/serv1.TOM is registered on these accounts:
            CN=SERV1,OU=Domain Controllers,DC=TOM
            CN=C00049,CN=Computers,DC=TOM
    {14E52635-0A95-4a5c-BDB1-E0D0C703B6C8}/TOWN-HBWJ29ZOQC is registered on these ac
    counts:
            CN=Administrator,CN=Users,DC=TOM
            CN=TOWN-HBWJ29ZOQC,CN=Computers,DC=TOM
    {14E52635-0A95-4a5c-BDB1-E0D0C703B6C8}/town-hbwj29zoqc.TOM is registered on thes
    e accounts:
            CN=Administrator,CN=Users,DC=TOM
            CN=TOWN-HBWJ29ZOQC,CN=Computers,DC=TOM
    RestrictedKrbHost/serv1 is registered on these accounts:
            CN=C00049,CN=Computers,DC=TOM
            CN=SERV1,OU=Domain Controllers,DC=TOM
    RestrictedKrbHost/serv1.TOM is registered on these accounts:
            CN=C00049,CN=Computers,DC=TOM
            CN=SERV1,OU=Domain Controllers,DC=TOM
    found 5 groups of duplicate SPNs.
    Went to the computers OU and changed computer c00049 to the correct SPN. Now I have a new issues, I'll start a new thread.

  • I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that the account is not authorised

    I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?

    You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
    I copied the text posted above from this website.
    http://store.apple.com/us/help/viewing_changing_orders
    Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
    To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password.

  • TS4002 I have an apple id, but the find iphone says it is not activated as i do not have an icloud account. How do i do that?

    I had my iphone 5 stolen yesterday. I had find iphone set up on my iphone 4 and presumed the details would be transferred across. When i tried to track where it was I found that find iphone was still logged to my old email address and Apple Id. I dont use that email anymore and cant recall the security questions or password. When i try to use my new email, it says valid apple id, but you do not have an icloud account. I thought my new email id would automatically be my find iphone account, to find it is not.
    I think I have had it, have written to hotmail to ask if they can help with trying to access the old email address so i can try to track with it but little hope.
    Any ideas anyone?

    If you can't remember the password for the ID, and no longer have access to the email account associated with the ID to reset it, try contacting iTunes Store support: http://www.apple.com/emea/support/itunes/contact.html.  They frequently deal with Apple ID password issues.

  • My husband does not have an itunes account and wants to set one up and we only have the one computer. can you have two separate accounts? We want to set up separate iphones.

    My husband does not have an itunes account and wants to set one up and we only have the one computer. can you have two separate accounts? We want to set up separate iphones.

    How to use multiple iPods, iPads, or iPhones with one computer

  • My computer crashed and I am unable to receive my acrobat 10 I purchased online. what do I do to not have to pay for a new update?

    my computer crashed and I am unable to receive my acrobat 10 I purchased online. what do I do to not have to pay for a new update?

    Hi joec,
    You can download and install Acrobat 10 from : http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    and then use the purchased serial number to activate the software.
    Regards,
    Rave

  • Error: Vendor 500075 does not have a bank account in transaction currency

    Hi Experts,
    I am getting a hard error while trying to post Vendor FI invoice.
    Error: Vendor 500075 does not have a bank account in transaction currency
    Message no. Z0066
    Please advise.
    Regards,
    Simar

    Hello,
    Please check ob28 ( or ggb0 ) to see if you are using any validation rule to this process. This message Z0006 seems to be
    a custom message defined by your company.
    Regards,
    REnan

  • I do not have a serial number for my update to cs6.  how do i get this to install on my new laptop

    I do not have a serial number for my update to cs5.  how do I get this to put it on my new laptop

    It is not clear what you want/need, partly due to indicating different CS versions between the title and the body of your posting, and partly because you use the word "update".  If you need to find a serial number for an older version of your software then you might find it available thru your Adobe account online if you registered it when you first installed it.
    Find your serial number quickly
    Direct Updates
    https://www.adobe.com/downloads/updates/

  • How to register iTunes Connect if i do not have a Tax account no

    Can anyone please advice , how to register iTunes Connect if i do not have a Tax account no?
    I am interested to register iTune Connect and sell ibook, but I am not US citizen and do not live in US. I do not have an US Tax account no. How can i proceed ?

    Hi there fishlady,
    This article covers printing from the ipad with your 3051a. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    I work with HP my posts and opinions are my own.

  • Reactivating users via pwpolicy gives error "User does not have a shadowhash account"

    Hi All,
    I've got a OS X (10.8) server running Open Directory and File Sharing. We deal with a lot of free lance people so accounts are often being deactivated and reactived.
    A user is first created by submitting to an internal form that starts an applescript that creates the user account, password, and sets a hardExpireDateGMT that disables the account on the individual's out date. It also adds them to specific file sharing groups etc. This works perfectly for us.
    Our problem stems from when we "re-hire" people. Again an internal form is used to start an applescript. This script searchs the OD for the user to make sure they actually have been in the system. If it finds the user it sets a new temp passoword, updates any contact info, and then uses "pwpolicy -enableuser" to reenable the user. Our error occurs at the last step during the "enableuser". We get the error "User <username> does not have a shadowhash account>"> However, we can manually enable the user through Workgroup Manager.
    Is there a way to create the shadowhash account via the command line? Or is there a better way then pwpolicy to reenable the user?
    Thanks!

    Hi,
    Here are a few Microsoft articles that provide the suggestions to troubleshoot this issue below:
    Error: The security database on the server does not have a computer account for this workstation trust relationship
    http://technet.microsoft.com/en-us/library/ee849847(WS.10).aspx
    Domain Controller does not allow interactive logon, shows error “The security database on the server does not have a computer account for this
    workstation trust relationship"
    http://support.microsoft.com/kb/2015518
    But if you cannot log onto the Windows Small Business Server with administrator permissions, it is hard for us to troubleshoot this issue. You may need
    to restore the system from backup. For the detailed steps, you may refer to the following Microsoft TechNet article:
    Recover the Operating System or the Full Server
    http://technet.microsoft.com/en-us/library/cc794282(v=WS.10).aspx
    Regards,
    Arthur Li
     TechNet Subscriber Support 
    in forum
    If you have any feedback on our support, please contact
    [email protected] . 
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • HT4972 My iPhone 3 does not have an option in settings to update my software.  How do I update it?

    My iphone 3 does not have an option in settings to update the software.  How do I update it?

    The iPhone 3 G can only update as far as iOS 4.2.1
    It is Not Compatable with any later iOS

Maybe you are looking for

  • How to add data into a List box

    CS3 SDk:Windows<br /><br />Hi all,<br />I am trying to add  data into a basic List box in CS3??<br /><br />// .fr<br />GenericPanelWidget<br />     (<br />     // CControlView properties<br />     kInvalidWidgetID, // widget ID<br />     kPMRsrcID_No

  • How can I get videos I've taken with iPhone 5 to sync to iPad mini?

    I have several videos I've taken with my iPhone 5 and are currently on iTunes on my MBP. When I sync my iPad mini, it tells me the videos can't be sync'd because the format isn't supported on the mini. How in **** do I get this to work?

  • Bookmarks keep appearing in autocomplete

    I have tried going to "Tools -> Options -> Privacy -> When using the location bar, suggest: " If this option is set to "History and bookmarks" bookmarks will show up as the first suggestion with a star next to them. If this option is set to "History"

  • Flash Builder 4 Start Page links open third party app

    Hey guys, Im having a bit of an inconvenience. Clicking on any of the links on the Start Page for FB4 opens another app, and I have no idea what to do in order to fix it. Can anyone help?

  • Lenovo A7000 - move to SD card option not featuring

    Hello, I have bought a new Lenovo A7000 and i am facing the gollowing problems, 1) app cannot be moved to the SD card ----option only not showing in the app info 2) in file manager you can see the external storage but in installed VLC player you cann