TS1702 I have been over charged for an app
I have been charged £34.99 for a Disney App what do I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html -
Hi All,
I have been double charged for the same purchase on two different days. What shall I do?How to report an issue with Your iTunes Store purchase
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HT4381 I think I've been over charged for a film
I think I've been over charged for a film I haven't down loaded.
It was directly from Apple TV
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HT201359 Why have I been extra charged for an app and have been billed twice for the same app?
Why have I been extra charged for an app and have been billed twice for the same app?
We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you. -
I have received an invoice for an app I did not buy. I looked at it but at no time confirmed the purchase by using my password - how do I get reimbursed or even where do I complain - all I get are generic answers about protecting my password.
Right. So you're telling me that Apple has left someone in charge who is totally screwing their customers' experience and no one at Apple will help reign them in and set them straight?
I guarantee you that she's not the only person who's had this experience and it **** well sours me from buying another iPhone if I know it won't be taken care of if something goes wrong.
I've posted this to let Apple know there's something woefully wrong with their partner and to get that fixed as well. I know Vodafone is the one I'm supposed to deal with; I just want that to be improved. -
HT204088 twice now i have been twice charged for the same game can anybody help please
on two occasions i have been charged twice for the same game download can anybody help please
Try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I am being charged for I tunes , on my credit card, I need this to stop immediately. Please help me do this.
Contact the card’s issuer. If the items you’re being charged for appear in your iTunes Store purchase history, click here and contact the iTunes Store staff as well.
(125543) -
Why do I have 8 charges on my credit card from I tunes..... I have not been buying nothing, all I do is play free games
Look at your purchase history and see.
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I bought a magazine in an iPad app called 'lekiosk' that crashed but the magazine has been bought successfully. I received the iTunes store receipt some days later and realised that the app purchased twice the same magazine and I would like a refund on the second one. How should I proceed?
https://expresslane.apple.com/Issues.action
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TS3297 My CC is just fine and I have been used it for bying apps and ets
My CC is just fine and I earlier regularly used it without any problems. For the last month or so I keep getting a message "Your billing method is declined. Please choose another payment method." ???? I think this is your error and you HAVE TO CORRECT IT!!!
These are mainly user-to-user forums, you are not talking to iTunes support here.
The name and address that your credit card is registered to is exactly the same as you have on your iTunes account, and have you checked with your card issuer to see if it's them that are declining it ? If it's not them then you can try contacting iTunes support and see if they can see why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT4009 Over charge for in-apps purchase
Hi,
I did a single in-apps purchased and I was charged 6 times, only managed to get back one refund.
How to I proceed from here?Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have an app which when set up there was a monthly upgrade option at a fee.
But now I wish to stop this I cant find reaccuring payments in itunes
Any Ideas out there
Cheers
Ahello i hope your having a good day but can you reply to me if you got the codes to make an app because i want to make an app too thanks
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OVER CHARGED FOR SEVERAL MONTHS
I have been over charged for months, I have been calling an speaking to several different people in billing an customer soluations, cant seem to get an answer from anyone.. They always seem to say there will be a discounted applied but never seems to happen. I think these people who are answering the phones just say what they want an never fix the problem.. I have asked for past 60 days to have a manger or superviser call me back an cant even get that, COMCAST HAS THE WORST CUSTOMER SERVICE<<<< I AM VERY SORRY TO SAY HOW DISAPPOINTED I AM
When the regular customer service reps fail, try one of these:Send an email to the team at "[email protected]". Include:
Account number
Full name
Service address
Best contact phone number and best time to call
A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.
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