TS1702 I'm trying to get youmail. It says that it's installed but there is no app for it. When I try to get an app from the app store, it says it cannot connect to itunes.

I'm trying to get youmail. It says that it's installed but there is no app for it. When I try to get an app it tells me that it cannot connect to itunes.

Yes, according to my information that was the model number for what you have. If you aren't sure then open Systemp Profiler and look for the model identifier in the display on the right. Following are the identifiers:
5,2
6,1 (this is the Late 2009; it is model number A1342)
This should provide all you need to pick the correct item.

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I use BT Yahoo! but when I try and navigate to email from the home page it keeps jumping between 'connected and waiting for login' and never loads up.

My internet service provider is BT in the UK. The home page is www.btinternet.com. After I've logged on, the home page displays fine - I can see the summary of my emails in one of the windows on the home page. The problem comes when I click on the mail application. The page then tries to load the email application. However, it never actually loads, it keeps jumping between connected and waiting for login. It never achieves it so I just have to click the 'back' button to get to the home page. I use chrome and ie but neither has this problem.

I retraced my steps to how i got the Google app:
App Store icon on Home Screen > Search, at bottom > entered Google
The first Google App on the screen appears:
Google logo small g in blue square: Google Search; Open (because it is already installed). Below that is a picture of the iPod with the usual Google Search screen. I have never inserted a link into a discussion group so i hope you can open this.
http://https://itunes.apple.com/us/app/google-search/id284815942?mt=8
Does this bring us any closer?

HT2589 When I try to download an update from the apple store it says my ID has been disabled. But I can log into my apple acct. with that ID with no problem.

The APP Store shows I have 2 updates. When I enter my ID it says that it has been disabled. Yet, I can log into my apple acct. with no problem.

http://support.apple.com/kb/TS2446

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I've been playing games of war for a while now, but just recently I tried to buy a pack off the game and an error saying it cannot connect to iTunes store appeared! Please I need help!!

EI everytime I try to buy a pack off of games of war an error appears saying it cannot connect to iTunes stite! Please I need help

Hey there julyduque,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the issue connecting to the iTunes Store on your iPhone 5s when trying to make in-app purchases.
Can't connect to the iTunes Store - Apple Support
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If that doesn't resolve the issue, try updating your payment information as suggested in this article:
If you don’t see your in-app purchases - Apple Support
Get more help
If you can't make an in-app purchase, try updating your payment information.
Ciao,
-Jason

HT1430 My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.

My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
Thanks

You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

TS1368 i try to charge my ipod 4th generation but can not see the battary been charge and also cannot connect to itunes on my computer

i try to charge my ipod 4th generation but can not see the battary been charge and also cannot connect to itunes on my computer

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

After installing iso6 on new ipad I cannot access itunes store. it comes up cannot connect to itunes store. apple caused this problem with ios 6 they should tell us how to sort the bugs

After installing ios 6 I cannot update or download apps. Ipad comes up cannot connect to itunes store. Apple have caused so many bugs with ios 6. They should tell us how to to fix the probvlems

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix.

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix. Any ideas. I have unplugged everything and waited but nothing helped.

Update software. If that doesn't work try resetting. Mine started working after the update.

HT3209 I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?

I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?

You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/

How do i get a refund from the apple store?

how do i get a refund from the apple store. I hate the Final Cut Pro. I tried to contact costumer service and all it does is send me in circles

You need to let go of everything you ever knew about using editing software and look at few tutorials. After years of using Final Cut Express, I looked at FCPX and didn't understand it at all, but a few months later I finally decided to give it a second try knowing that it is an entirely different animal, and that I would have to start from scratch. I bought it, read a few tutorials, explored the menus, panes, functions, read this forum extensively, then tackled my first project. It took some diligence and patience, but I got it and I will never look back. My experience is that FCPX is far better than the previous Final Cut.
Read this: https://discussions.apple.com/thread/5251066?tstart=210

Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying this page

Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying to visit apple support. Please help me, I don´t want to loose my ipod.

Hi thenicegirl07,
It sounds like your Click Wheel iPod is showing a sad iPod icon. If it will go into Disk Mode you may be able to restore it, take a look at the article and quote below for more information about the alert and possible resolutions.
iPod displays a sad iPod icon
http://support.apple.com/kb/ts1373
Resolution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation:
Go to http://www.apple.com/retail/storelist/.
Choose an Apple Store location.
Click the Reserve link under Genius Bar.
Choose iPod.
Select your desired reservation date and time.
For an easy to follow QuickTime movie, view the Troubleshooting & Extras section of the iPod Tutorials atwww.apple.com/support/ipod/tutorial.
Additional Information
iPod displays a folder icon with an exclamation point
-Jason

How can I get an invoice from the Apple store note that the original invoice may be burned with the house though Bamkmkm Send to Olga miles is my new (email address removed)and Thanks

how can i get an invocce from the Apple store UK ?
Message was edited by: Host

Find the Apple Customer Support phone number for whichever country you're in and call them for assistance.

TS1702 I'm trying to get youmail. It says that it's installed but there is no app for it. When I try to get an app from the app store, it says it cannot connect to itunes.

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