TS1702 I try to install an app (free in this instance), and after entering my password, it simply reverts back to "free".
Can't seem to download an app - it just reverts back to "free" or "install"
Bigbenfromny wrote:
...The pop up says there's a billing issue with one of my purchases ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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When I try to install an app, I always get a message saying My password is invalid
What am I doing wrong?Try this:
Settings > Store
Tap on Apple ID
Sign out
Sign in with correct ID and Password
Try to download app again. -
When I try to install Mavericks from the App Store, the timer moves and then nothing happens. When I first attempted to download Mavericks onto my 2009 15" macpro the program started to download and then seemingly froze up- my partners started after mine and then finished on her 2010 13" macpro... I have gone back several times to the store, restarted my system and am getting nothing... Perhaps Ill try again tomorrow?
If you have an iPod with iOS 3.1.3 then it is due to an Apple problem.
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Please see title above
well, after about 10 minutes, iTunes decided to download iBooks again this time without error. I synced my iPhone and now it's there. Weird! Must have been a store glitch with that app for a bit.
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can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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I am unable to install any applications from the App Store. Every time I try to install an app the iPad refuses to install it and it just says waiting... For hours. Is there a way I can fix this? If so, how?
I have posted these suggestions many times in the iOS forum and a number of these things have worked for other is the past. Maybe one of them will work for you.
Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
my ipod touch has 1.1 gb left of space on it. when i try to install an app thats 314 mb it gets three quarters of the way through and says my ipod has no space left. when i go to the storage it also says it has no space left. whats going on?
To download/install an app directly to the iPod you need available storage equal to about three times the file download size. Syncing the app to the iPod requires a lot less. Thus you either have to free up more storage or sync the app from your computer.
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When i try to install iPlanet App Server on NT, I do not get screen to enter license key valid for evaluation.
Also during installation screens an error window is displayed saying "cache File Read error -- Could not read ProductKey entry from the cache file "Hi,
I also get the following message:
"Could not read ProductKey entry from the cache file"
I have no idea how to provide the installation software with the key. I also tried "keycheck.exe"
Do you have a solution for this problem? Did you finish the installation?
Christian -
Whenever i try to install an app frorm my iMac to my iPod it tells me i need to authorise my mac even though i already have any help anyone?
Howdy there 15itechnic,
It sounds like you are getting a prompt when trying to use iTunes to sync an app to your iPod that you need to authorize your computer but it already is. I would next verify that the app in question was purchased with the same Apple ID as the one that you have iTunes authorized. The following article will help you find the Account Name. Open iTunes and go to the Apps section under Library in the Sidebar.
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I'm getting an " application" cannot be downloaded at this time message. With any app I try to download/update. Why is this happening and what can I do about it ?
I am fighting the same error. I gifted an album to mydaughter and she got that when she tried to cash it in. iTunes support was quick to respond saying the would refund in 5 to 7 days. That was 13 days ago and they will not respond now. Try to contact support to see if they can help. Also be sure you do not have restrictions enabled in settings. If your parental controls are set to block certian content ratings this will give you an error as well.
You could also try to purchacs through the iTunes program on Mac or PC. Check your restrictions there too. If your device is company owned your employers may have restrictions enabled preventing certian apps from being installed. Hope that helps.
E -
Recently upgraded to iOS6. When I try to install an app, somebody else's Apple ID appears...help!
Recently upgraded to iOS6. When I try to install an app, somebody else's Apple ID appears...help!
Did you somebody else download apps or other content on your iPad in the past? Do you share the iPad?
You can sign into your own ID in Settings>iTunes & App Stores>Apple ID but that does not resolve what is going on here. -
My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
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if you can help me please alguin
Adobe Creative Cloud because I do not get After Effects among others but I try to install software from the page but I give After Effects download shareware and says downloading but nothing comes give him retrying but nothing even leave the application of Adobe Creative but nothing helpWithout proper system info and otehr technical details nobody can tell you anything.
Mylenium -
when I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID
Thanks for your reply. Having read through relevant topics it suggests that if I sync my iphone with the correct account on my pc it should use that one thereafter. i will try both.
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hello everyone! i have a new macbook pro and i want to download aperture. my app store says it is already installed (on my old macbook pro). how do i install aperture from the app store in this instance please?
Are yoy sure that Apeture is not in the Applications folder of the new system? If it is move it to the trash and the App Store will let you download Aperture from it.
You will need to make sure you use the same Apple ID you used to purchase it in the past.
regards
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