Show picture in lync client

hello : everybody can help me
i add user photo to Active Directory some lync client show user picture but some lync client do not show user picture
thanks a lot

Hi,
Please also check if the photosize of these issued people in AD is larger than the MaxPhotoSizeKB in Lync server.
You can refer to the link below of "Microsoft Lync 2010 Photo Experience" may help you understand the issue clearly:
http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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Disable "Do not show my picture" on Lync client

Hi all, is it possible to disable the "Do not show my picture" on Lync client ?
I want to stop that an user can disable photo.
Thanks a lot

Try this script, I've edited it to make it a little clearer what areas need to be changed.
# script to re-enable AD photos for users that have disabled them
# DNS Name of SQL Server - Leave Blank for SQL Server Express
$sqlserver = ''
# This is the directory where exports will be placed temporarily - you must have write access to this directory
$exportdir = 'C:\Lync-Scripts'
########## DO NOT EDIT BELOW THIS LINE ##########
"Checking for Export Directory"
If (-not (Test-Path "$exportdir" -pathType container))
"ERROR: Your Export Directory doesn't exist!"
Exit
"Cleaning up old files..."
If (Test-Path "$exportdir\Export-Pictures.xml") { Remove-Item "$exportdir\Export-Pictures.xml" }
If (Test-Path "$exportdir\Import-Pictures.xml") { Remove-Item "$exportdir\Import-Pictures.xml" }
# check to see if we need to have an sqlserver argument to DBImpExp
If ($sqlserver -ne "")
"Query will be run against SQL server ""$sqlserver"""
$sqlserver = "/sqlserver:$sqlserver"
"Exporting users..."
$p = [diagnostics.process]::start('"C:\Program Files\Common Files\Microsoft Lync Server 2010\Support\DBImpExp.exe"', "/hrxmlfile:""$exportdir\Export-Pictures.xml"" /restype:user $sqlserver")
$p.WaitForExit()
# check that XML was exported
If (-not (Test-Path "$exportdir\Export-Pictures.xml" -pathType leaf))
"ERROR: Verify that $exportdir is writable!"
Exit
"Loading XML"
$d = [xml] (Get-Content "$exportdir\Export-Pictures.xml")
"Processing..."
$changes = 0
foreach ($hr in $d.HomedResources.HomedResource)
$found = 0
foreach ($c in $hr.Containers.Container)
foreach ($p in $c.Publication)
If ($p.CategoryName -eq 'contactCard' -and $p.InstanceNum -eq 6 -and $p.Data.contactCard.displayADPhoto -eq 'false')
$hr.UserAtHost
$p.Data.contactCard.displayADPhoto = 'true'
$p.Version = (([int] $p.Version) + 1).ToString()
$p.PrevPubTime = $p.LastPubTime
$p.LastPubTime = (Get-Date -Format s).ToString()
$found = 1
$changes++
If ($found -eq 0) { [Void]$d.HomedResources.RemoveChild($hr) }
"Changes: $changes"
If ($changes -ne 0)
"Saving XML..."
$d.Save("$exportdir\Import-Pictures.xml")
"Importing users..."
$p = [diagnostics.process]::start('"C:\Program Files\Common Files\Microsoft Lync Server 2010\Support\DBImpExp.exe"', "/import /hrxmlfile:""$exportdir\Import-Pictures.xml"" /restype:user $sqlserver")
$p.WaitForExit()
"Finished import, cleaning up..."
If (Test-Path "$exportdir\Export-Pictures.xml") { Remove-Item "$exportdir\Export-Pictures.xml" }
If (Test-Path "$exportdir\Import-Pictures.xml") { Remove-Item "$exportdir\Import-Pictures.xml" }
"Done"
Also, please note that the default installation of Lync uses SQL Server Express and you don't need to provide the SQL server.

Lync Admin Users not Showing up in Lync client

I have added additional users to Lync. They show up in the Admin website but not in my lync client. Not sure how to add them?

How long has it been? This may just take some time, if you want to speed it up, run update-csaddressbook from the PowerShell, wait a few minutes, and restart a client. Within an hour they should get a fresh copy.
Check out Terence Luk's post for a better explanation and the registry key (GalDownloadInitialDelay) you'd need to speed up the client's download of the GAL after startup:
http://terenceluk.blogspot.com/2013/02/forcing-lync-2013-client-to-download.html
If you still don't see it within 24 hours, you might have a larger issue.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Voice mails aren't showing in Lync client

We have Lync 2010 server in Exchange 2007 environment.
I have the voice message in outlook but it doesn't shows it in Lync client.
Changes made...
We powered off old two Exchange CAS servers and brought up two new CAS servers.
EWS is deployed and in Lync configuration, it shows the same "EWS deployed"
Conversation history folder, messages are getting saved.
free/busy info working as expected.
Voice messages aren't showing in Lync client and Lync status isn't getting changed, when outlook scheduled meeting. But Lync gets changing the status to In call, Conference Call, In Meeting when there is a Lync scheduled meeting.
lync srv record are there in DNS
any other record needs to be created for this issue? I mean to pull the EWS info from exchange?
Funnyghost

Lync requires Exchange EWS for this functionality. As mentioned above check if EWS has a status of "OK", if it doesnt check that Exchange autodiscover is correctly configured for the new CAS servers. This is a useful tool - https://testconnectivity.microsoft.com/.
Additionally is is always worth deleting Lync sign-in info to remove the cache and force Lync to detect servers again.
Andrew Morpeth
Lync Server Specialist - Auckland, NZ
Check out my blog

Remove all pictures from Lync

Hello, we're running Lync server 2013, with some 2013 clients and some 2010 clients. management has recently reversed approval for and has directed that profile pictures be taken down. Pics are removed from AD and no longer appear in Outlook, but Lync
continues to show them. How can these be removed from Lync? This is not turn off show pictures on local clients, but remove them completely from a server standpoint so they are not there to show. Thanks.

Your photo's are probably still present in the Lync Address book directory (ABFiles) in your Lync File Store, where they are cached.
You could delete the contents of this directory and force addressbook generation. When the client updates it's address book pictures should be gone.
Another solution already given by BenDonaldson, you could disable contact pictures in Lync completely by changing the clientpolicy applied to your users. (
Set-CsClientPolicy -Identity "Global" -DisplayPhoto NoPhoto)

How to show a picture both on client and server at the same time (X11?)

Hi Guys
I want show a picture on my client as well as on the server(in another location) at the same time, pretty much like showing something both on laptop and on a projector. Assume I have a picture sssss.jpg on the server A1, if I want to open that picture to my client, I can simply to do the following from client A2:
xhost A1
telnet to and login A1
setenv DISPLAY "ipaddress of A2":0.0
Anyone can direct me how to show picture the client that I am sitting at an also show on the server at the same time?
Thanks

VNC would let you do that. With a shared connection, both machines could run a VNC client to the same session.
Darren

Photo Uploaded in AD but not showing/visible in Lync 2010 client

Photo Uploaded in AD but not showing/visible in Lync 2010 client
bala

Hi,
Please also double check the size of the photograph in AD, make sure the size not overtake 48 pixels by 48 pixels, as it has a serious limitation on the size and resolution of the photos: the thumbnailPhoto attribute can only hold a photograph with
a maximum size of 48 pixels by 48 pixels.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync User Phone Number Changed in AD - Still Showing Old (Normalized) Number Days Later in Lync Client Contact Detail

Environment: Lync 2013 backend; Lync 2010 and Lync 2013 clients. Enterprise Voice not implemented. November 2013 CU Applied on Server.
Issue: Lync user (User A) phone number changed in AD but still showing old number for others days later.
Believed Cause: User A has not logged into Lync since change to republish new phone number?
So after reading this http://masteringlync.com/ I am beginning to think that something I perceived as an issue may actually be by design?
Action:
User A work phone number changed in AD. User A has only one phone entry in AD. Normalization rule in place to basically leave number unchanged (working)
Result:
New phone number propogated fine to Exchange/Outlook fine. Old number displaying only in Lync client when viewing User A contact card detail
Lync 2010 Client displays only old number when looking at Client A contact detail (this client only presents phone numbers if they are actually normalized)
Lync 2013 Client displays two work numbers.
One that we identify as a "display number" just as entered in AD - this shows correctly as the new number. Another that we identify as the "normalized number" which is still the old
number (same as 2010 Client)
Same results whether contact is saved in Lync Client or not and is not related to Outlook contacts - in fact one test was with a Lync account that is not Mail Enabled.
I did a dbanalyze to view the SQL database detail for User A and see that Category 'userInformation' has the old phone number and the time stamp on it seems to coincide with a Lync Cllient database change (user login or refresh on that end) so this seems
to futher confirm my findings thus my reaching the point of conceding it might be out of my control.
My Question I guess is ....
Have others discovered this? Is this a bug or do normalized phone numbers actually requre a client login to accept/republish the number correctly to others even though the information is updated in AD? User detail and how it propogates seems to
be the biggest mystery and it gets harder and harder to explain to users why changes aren't displaying accuralely.

Thanks Richard... your blog definitely hit home with what I was seeing but guess I just didn't want to accept that as the end of the road on this. I'm still in a little misbelief that client interaction is necessary to update a backend change.
This process really makes phone numbers in Lync an unreliable source given a user will never know if it is it up to date. And the problem with Lync 2013 client is it shows both numbers in the client ... the address book one with the
updated AD numbers and the one the normalized AD one that the user has to login to republish. I now more fully understand the process but trying to explain that to users when they see different work numbers .. ugh.
Oh well, guess the important part is to understand the process so thanks again.

Lync client show contact is adding audio and the "Call was not completed"

the incoming call show is adding audio, the call can't pick up.
User is using Lync certificated headset. Others incoming calls is able to pick up.
Any idea?
Thanks.

Hi,
To narrow down the issue, please test the issue with this issued Lync account on other computer Lync client (use the issued headset, then change to other well-worked headset), check if the issue still happen or not.
If the issue not happen on other Lync client, it can be the issue of Lync user profile, please try to delete the user profile with the following path:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Also delete the Lync user configuration information in registry with the following path:
HKCU\Software\Microsoft\Office\15.0\Lync\[email protected]
If the issue also happen on other Lync clients, it can be the issue of the Lync account itself, please try to disable it on Lync Server side, and then enable it again to test the issue.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Lync clients 2013 fails to show video, but 2010 works ok.

We'v migrated from 2010 to 2013 Lync server. But some Lync clients in remote places are still 2010.
And today I'v discovered that in a conference for 50+ participants but only one speaker (audio, video and presentation) for some reasons no one of 2013 client and WebApp could see a speaker video. I'v first restarted a client, then
a device, but no effect. After 30 minutes we have to start without a video, but some users with 2010 clients wrought that they have a video of the speaker.
I'v installed a Lync 2010 to my test PC, and on the same PC, with the same credentials 2010 client video is ok, and 2013 shows only a video placeholder.
I’v created a test conference, and the same situation repeats with only 4 clients.
Any suggestions ?

Hi,
From your description above, did you mean only 4 special Clients have this issue?
If yes, please try to check the OC firmware, delete Lync user profile and Lync information on Registry, then test he issue again. If the issue persists, please check if the Lync 2013 client update to the latest version.
Lync user profile: %UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Lync user information on Registry: HKCU\Software\Microsoft\Office\15.0\Lync\[email protected]
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Lync client show contacts offline

Hi,
I have configured two lync server in my Lab enviroment. One is Lync server 2013 (enterprise edition) and another is Lync server 2010 (Standard edition). Federation is enabled on both servers.
On Lync 2010 client, i m able to see federated users of Lync 2013 server and their presence status. But on the lync client 2013, federated users are showing as offline.
Communication is happening properly when i start communication from Lync client 2010 but same is not happening from other side.
Kindly suggest.
thanks and regards,
Ankit

hi Edwin,
yes. these lync server are setup in two different forest and yes it is automatic federation.
Users are also enabled for external access n fed.
let me brief u about my setup:
Lync 2010 Client users 1 ----- Lync Frontend 2010 Server -------Lync Edge Server ------------- private cloud --------Lync Edge Server --------lync 2013 FrontEnd Server -------- Lync 2013 Client User 2
from Lync 2010 client i m able to see users of Lync 2013 server and their presence status but on lync 2013 client, i m able to see user but their presence shows offline. But communication is happening properly when i initiate the chat from lync 2010.
I hope, i made my scenario clear. want to finish this at earliest
Thanks n Regards,
Ankit

Lync Client Search - Shows Non Lync Enabled Users

What is normal behavior - out of the box - for Lync 2010 and/or 2013 for the Lync Client search. Is it to return all AD objects (or all GAL objects?) regardless if they are Lync enabled or not? There is a bit of information here an there
on this but thought I'd post my specific question to end my torture.
We are in the process of migrating users from 2010 to 2013 (backend) and we initially setup the msRTC-GroupingID to limit our search but with this migration we are planning to clear this attribute to allow a search to return
all users and I notice that in doing so I see all objects reqardless if Lync enabled or not. This is not so desirable but if it's the way it works then I will have accept and move on. I read about using ABSconfig to alter this behavior
but for some reason this won't even run for me ... crashes right away upon opening running from FE server so even if I now got it to work my trust is shot for using this.
Thanks all ...

Not sure I follow. Assume you mean "the AD users with Lync ""NOT"" enabled should not be searched.
I look at the msRTCSIP attributes and they are not set and still i see them in my Lync search. I am totally baffled by this. I use a test Lync account with the GroupingID 'not set' and I see all accounts regardless if they are Lync enabled.
The ones I see in my search, that I am expecting NOT to see, do have the msRTCSIP attributes in AD object but they all show as 'not set' as I expect they should given they are not Lync enabled.
I must be missing something here, perhaps this is a 2013 thing? I have a lab with 2010 that this doesn't seem to be happening in but it doesn't exactly replicate our production so don't want to use that as a trusted reference point going forward.
The AD msRTCSIP attributes compare across the two environments too which is even more baffling. It's not clear what it is using to present NON enabled users in the Lync search.

Lync Client 2013 - IM's sent show incorrect Font and text color

No matter what I set text to, either in Options or directly in the IM window, my text goes out in Times New Roman, with the first word in black and subsequent characters in gray. Has anyone else experienced this, and does anyone know how to resolve
it?
Edit: I confirmed that once the server was upgraded to Lync 2013, this issue went away. The only fix in a mixed environment was disabling the LyncHTML process.

Hi,
The issue may be more related to Lync client. Please reinstall Lync and install latest update to test the issue.
http://technet.microsoft.com/en-us/lync/dn146015.aspx
Kent Huang
TechNet Community Support

Direct Reports not showing in Lync Clients for certain users in a pool

Hello guys, I am having issue with some users not being able to see direct reports of their managers in lync clients. Direct reports correctly shown in AD and outlook, but not in Lync. I have two paired lync pools. This issue is happening to users situated
within a pool. If I moved the manager to second pool, then users will see his direct reports. Does anyone knows how to fix this issue? Attached is sample.

Hi dareadepoju,
This information is from AD, you can try synchronizing the information manually.
Delete the .slabs file from the file share sitting on 000000000\000000000 folder and then run Update-CSUserDatabase and after 5 minutes, run Update-CsAddressBook.
The folder path:
X:\share\1-WebServices-1\ABfiles\000000000\000000000\
Best regards,
Eric

Lync client shows No matchesto any search

Hi,
any search with any character will return No matches as the image below

Hi,
Did you solve the issue with the help of Anthony provided above?
If the issue persists, please try to change the value of Lync client policy parameter AddressBookAvailability to
WebSearchOnly and then test again.
More details:
http://blog.schertz.name/2010/11/forcing-lync-address-book-web-query/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Show picture in lync client

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