TS1702 I was charged for an item I have already paid for multiple times... and did not receive it!!
i keep getting charged for an item on fairway Solitare... that I have not purchased... it just emptied my account... NOT happy!
You should never be charged twice for an application (or anything else) that is purchased under a single AppleID. You can download purchases to as many devices as you have signed on with that Apple ID. If you are getting charged twice, then you need to contact iTunes Support at the link I provided to Cheryl.
For example, I purchase Apps on my Mac for my iPhone/iPad. Both devices get the app - I am charged once for it. Or, I purchase music in iTunes on my Mac - I can download it to my iPad, iPhone, iPod Nano, etc. A purchase is owned by the AppleID it was purchased under. That AppleID can retrieve purchases that are compatible with any device that the AppleID is signed on to.
Post back with any questions!
Cheers,
GB
Similar Messages
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I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?
You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.
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Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download
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This is a customer support forum, Apple advisors will not address your concerns here. If you need assistance, visit the link below to contact support:
http://www.apple.com/support/itunes/contact/ -
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Hello vinay34,
If you are having issues with activating your Apple ID for FaceTime and iMessage, then take a look at the article below to get it sorted out. Make sure that you have the Date and Time set to Automatic as well as any other steps listed in the article.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/en-us/ts4268
Regards,
-Norm G. -
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We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ? -
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Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
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See if this helps:
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Download again, move the existing file out of the applications folder first.
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who do can I contact.Phone support | Orders, returns exchanges
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Hi,
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Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Apple Retail Store - Genius Bar
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Yes if your system minimum reguirements for hardware and software
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Yes. Log into MacAppStore with the AppleID that purchased them.
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